Wells Septic & Drain Plumbing Repair

Septic Systems, Plumbing, Drain Cleaning,

About us

You can never foresee when your pipes, sewers, drains or septic tanks will wreak havoc in your otherwise calm lifestyle. That is why it is important to get them regularly cleaned & checked. Since 1988, Wells Septic & Drain Cleaning has been serving the homes and businesses in Central Ohio, including residents of Delaware and Morrow counties with quality plumbing services. We provide thorough, professional plumbing repair, drain cleaning and septic tank service. Additional contact name - Taylor Wells & Rosei Boyce. Additional phone number - (614) 506-6005. Additional email - michaleboyce031@gmail.com.

Business highlights

36 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated

Services we offer

Aeration systems, drains, electronic line location faucets, garbage disposals pipes, septic tanks and systems, sewers showers, sink and drain lines sinks, sump pumps tankless, toilets video camera inspections, portable toilets, water heaters, jetting & lines.

Services we don't offer

Ask for details.

Amenities

Senior Discount

$10



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.860 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1-25 of 60 reviews

Kevin K.
12/2022
5.0
septic tank
  + -1 more
Driver was timely and did a great job. The cost was fair. I would them again as needed.
Description of Work: Pumped septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Dave W.
09/2022
5.0
excavators, plumbing
  + 0 more
Taylor and Steve are fantastic, and so is Rosie. Heard a hissing noise outside basement wall where water main comes in. Water started to seep inside our basement. I shut the water off at the meter. This was 6 pm at night. Called the next morning and spoke with Rosie. Explained we had no water. She got Taylor and Steve out later that morning, along with their back hoe, and by 4 pm were up and running again. Thank you Wells!!!
Description of Work: Repaired ruptured water main to house - the next day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Wells Septic & Drain Plumbing Repair
Thank you very much, We try our hardest to get customers back up and running as soon as possible. Thanks again we appreciate your business.

Michael V.
07/2021
5.0
septic tank
  + -1 more
Very well - very professional. Bruce Wells is great - remembers everything about our issues with leach beds etc ...
Description of Work: Pumped Septic Tank
Rating CategoryRating out of 5
Yes, I recommend this pro

Tori S.
12/2020
1.0
excavators
  + -1 more
On the day it was scheduled to be done we received a call at 730am when they were supposed to be there at 8am that they couldn't do it because their equipment was frozen due to weather. We ended up calling another company that came out that same day. Would not reccommed Wells Septic to anyone.
Description of Work: Septic pumped

Rating CategoryRating out of 5
professionalism
2.0
punctuality
1.0


Evelyn W.
12/2020
5.0
septic tank
  + -1 more
It went very well. Bruce was knowledgeable and professional. Very friendly. Did the job well. Would highly recommend!
Description of Work: Septic tank pumped out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Randall A.
10/2020
5.0
septic tank
  + -1 more
The driver worked quickly in pumping the septic tank. He also provided useful information about maintaining the septic tank and drain field. I will use Wells Septic for future septic and plumbing work.
Description of Work: Septic tank pumping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Phyllis K.
01/2019
5.0
septic tank
  + -1 more
Excellent. I have never had a septic tank before. Mr. Wells not only provided these services in an efficient and effective manner, but was very helpful in teaching me about septic tanks, their maintenance, and their function. I highly recommend him to others.
Description of Work: Septic Tank clean out and function evaluated

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles D.
01/2019
5.0
plumbing
  + -1 more
The plumbers showed up, fix the problems and cleaned up.
Description of Work: Plumbing problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bradley B.
05/2018
1.0
septic tank
  + -1 more
Called several times and when they did respond and set an appointment they never called or showed up. We gave them one more chance as they came recommended and did the exact same thing. Will never call again and will not promote them.
Description of Work: Called to take a look at failing sceptic tank

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Brenda G.
01/2018
5.0
septic tank
  + -1 more
AWESOME! Taylor and his buddy were prompt, knowledgable and very fair/competitive price. Will definitely use them again and recommend them to others!!
Description of Work: Jet out sump pit/gravity drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

STEVE K.
01/2018
5.0
excavators, septic tank
  + 0 more
They arrived on time, work was completed quickly without a mess. The final cost was less then the estimate. All works well!
Description of Work: Septic tank pump out and replacement of cast iron drain pipe from house to existing PVC outside the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775

Tanya B.
10/2017
5.0
plumbing
  + -1 more
These guys were awesome. Quick and efficient. Very informative and truthful. Price was great. New exactly what they were doing no fuss no mess.
Description of Work: I had a tub leak to shower. And a toilet not flushing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Gail T.
10/2017
5.0
water heater repair, drain cleaning
  + 0 more
All went well - was timely and for a good price
Description of Work: New water heater installed and rain gutter tile cleaned out and repaired

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Natalie O.
08/2017
5.0
septic tank
  + -1 more
The driver was on time, fast and very professional.
Description of Work: Septic tank pumping
Rating CategoryRating out of 5
Yes, I recommend this pro

larry B.
05/2017
5.0
septic tank
  + -1 more
Wells was Not able to do the work recommended Fischer Excavating for the job called them an estimate and time frame was given all permits were handled and the completed in a very timely manner. Fischer should be added to your list.
Description of Work: Had an older tank replaced with new unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Cindy S.
05/2017
5.0
septic tank
  + -1 more
Fine. Very cordial and professional. On time and neat.
Description of Work: Drawing of septic tank

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$325

Steve F.
05/2017
5.0
septic tank
  + -1 more
This is my second time using them. Will use again.
Description of Work: Drain septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Wells Septic & Drain Plumbing Repair
[Member Name Removed], Thanks so much for the review. Customer service is what we have always focused on. Rosie

Brian B.
05/2017
5.0
plumbing, wells
  + 0 more
Wells Septic & Drain Plumbing Repair exceeded my expectations and completed the job as proposed. They explained before and after to make sure I understood the repair and what to look out for in the future. Definitely highly recommend them.
Description of Work: Had exterior piping from sub pump replaced coming from basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Wells Septic & Drain Plumbing Repair
[Member Name Removed], Thanks for the review. Wells Septic and Drain customer are our best work of advertisement. Rosie

Kim H.
05/2017
5.0
water heater repair
  + -1 more
They were very polite and efficient. They were a few minutes late, but they didn't take any "talk" breaks so they made up for that! They were very friendly but professional. I would hire them back in a heartbeat!
Description of Work: Take out 2 old water heaters, 1 working 1 not working. Installed new 50-55 gal water heater. Also put in copper water line into new refrigerator that was previously plastic tube.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,015

Response from Wells Septic & Drain Plumbing Repair
[Member Name Removed], Thanks for the review. Wells tries to accommodate our customers. Rosie

Larry & Rhonda P.
04/2017
5.0
septic tank
  + -1 more
Perfect. My husband was very pleased with how professional this gentleman was. We would definitely call them again for future needs. My daughter used them and referred them to us.
Description of Work: Our septic system couldn't seem to accept any water from our washer and/or shower. It was backing up in the house. We first had the septic pumped because we thought that was the problem, but water kept backing up. Wells came out and snaked our line and pulled a trash bag full of tree roots out of the line from the house to the septic.. It completely opened our line and we haven't had any problems since. He advised us how often we needed to have this done and also suggested we may want to think about replacing the line from our home to the septic since tree roots obviously have penetrated it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Al B.
04/2017
5.0
septic tank
  + -1 more
Great! Very happy with the service.
Description of Work: Pump septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$309

Response from Wells Septic & Drain Plumbing Repair
Thanks [Member Name Removed] for the review. Wells Septic always tries to accommodate our customers. Rosie

Bruce B.
04/2017
5.0
wells
  + -1 more
Taylor was very efficent and informative. Also was able to get to the job the same day as I called.
Description of Work: Replaced sump pump and repaired outside discharge pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$350

Lori G.
02/2017
5.0
septic tank
  + -1 more
We were referred to Wells by another Angie's List provider, Amanda Plumbing, as they do not do septic tank clean outs. Wells were very good to work with! Friendly and accommodating in many ways! The service tech was running behind, but called as soon as he was aware that he would not make the scheduled time and asked if it was ok to still come even though he was running behind. He assessed the situation thoroughly and was able to fix the issue professionally.
Description of Work: Septic tank cleaned out and septic filter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Wells Septic & Drain Plumbing Repair
[Member Name Removed], Thanks for understanding the reason for being late. This doesn't happen and this was due to heavy traffic and the treatment plant. Thanks Rosie

Terry S.
12/2016
5.0
septic tank
  + -1 more
From the first phone call scheduling a convenient time for the service to be performed, through the appointment day, everything went flawlessly. The price was in-line with other companies and the price quoted was what was charged. No hidden fees. Very professional and extremely cautious in relation to landscaping and property (chose not to drive through the yard to access tanks, used hoses instead.) Very positive experience.
Description of Work: Had 1500 gallon septic tank drained.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Karen H.
10/2016
5.0
septic tank, drain cleaning, plumbing
  + 1 more
Fine. I have renters in the house and their description of the "problem" wasn't very helpful. Turns out there was no real problem (toilet needed handle held down to completely flush sometimes [I have that happen occasionally at my house as well]), and so Wells had to come twice (they didn't know what equipment to bring). I went ahead and had the services performed just because the tank hadn't been cleaned out in a while. Bruce and his boys do great work, and they are always so nice. I can't really judge price, as Wells is the company I always call. Sometimes they don't arrive as soon as they predict, but if they run into unforeseen issues at an earlier appointment, what can they do? They do call to give an "I'm on my way" heads-up phone call.
Description of Work: Septic drained, a toilet valve replaced, and the lines cleaned out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350
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Contact information

1742 Hogback Rd, SUNBURY, OH 43074

wellssepticanddrain.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
Listed
Trade License Locale
OH
Trade License Authority
Ohio Department of Health
Trade License Expiration
12/31/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Septic Systems,
Plumbing,
Drain Cleaning,
Excavating,
Sewer Cleaning,
Wells and Pumps,
Water Heaters

FAQ

Wells Septic & Drain Plumbing Repair is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Saturday: Closed

Wells Septic & Drain Plumbing Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Wells Septic & Drain Plumbing Repair does not offer free project estimates.
No, Wells Septic & Drain Plumbing Repair does not offer eco-friendly accreditations.
No, Wells Septic & Drain Plumbing Repair does not offer a senior discount.
No, Wells Septic & Drain Plumbing Repair does not offer emergency services.
No, Wells Septic & Drain Plumbing Repair does not offer warranties.
Wells Septic & Drain Plumbing Repair offers the following services: Aeration systems, drains, electronic line location faucets, garbage disposals pipes, septic tanks and systems, sewers showers, sink and drain lines sinks, sump pumps tankless, toilets video camera inspections, portable toilets, water heaters, jetting & lines.
Ask for details.

Contact information

1742 Hogback Rd, SUNBURY, OH 43074

wellssepticanddrain.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed