Voss Bros. Sales and Rentals

Absolutely terrible service I have been buying products for voss for years a a landscaping professional in this area . Not ounce have I drop something off for repairs has it gone well . Today was the final straw they had had one of my blowers for months with no communication till today all they had to say is I can’t find the problem. I would avoid Voss for any service needs !

Just awful. I would never go back there ever. My new Honda lawn mower started to shake when using. I was told by Honda Power Equipment to take my mower under warranty to the Voss Brothers store in Sunbury for a repair. When I sent to pick it up I was charged $50. They said there was nothing wrong but a grass build up under the mower caused the blades to not turn. That was a lie. Before taking the mower to Voss I checked under the mower. So I was charged $50 for the repair tech to clean the phantom grass that was not there. Disgraceful!!!!

It took too long

The people out there was so good. They’re knowledgeable.

After trying to troubleshoot my lawnmower on my own, I resolved to get help. I contacted the Sunbury location and was told that they could probably turn it around in a week or so with a carb cleaning or replacement estimate ranged from $50 to $150. The gentleman working when I dropped it off again asked some simple questions about what I tried to possibly save me a service but I had tried them all and just needed the pros to take care of it. |They left me a message about 10 days later that the mower was ready and I came to pick it up. The total came to $60 and they brought it out to my car looking like new. Not only did they clean the carb and replace spark plug and air filter, but it had clearly been cleaned up in general and looked like a new mower again. Very professional, punctual, and Yes - That is the place I will take my equipment when needed.

Everything went great just as expected.

My lawn tractor backfired and then died and I was unable to restart it. This happened on New Years Day and we were looking to get a big snowfall on the following Thursday. I called several places and many could not get to me until later on in the week. Brian at Voss Brothers in Sunbury said he maybe able to get my tractor that Monday. He called his driver, AJ, and he did come out that day. AJ tried changing the spark plug but that fix did not work. He loaded up my tractor and took it to their shop. Brian called me that night and said that a valve spring broke and he was overnighting the parts and will fix it that Tuesday. On Wednesday it was returned to me working like now. I put the snowblower back on the tractor and was ready for the snow on Thursday. The machine performed well. They did a great job and took care of me before the snow came. I will recommend them to anyone needing their lawn equipment repaired.