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Sanford & Son? Services Inc

Garage Doors

About us

5 employees. No subs. Cost determined by the job. No travel charges. Additional phone number - (888)264-5034. DBA - Sanford & Son ? Overhead Doors & Sanford & Son Services Inc. Additional Email - sales@sanfordandsondoors.com.

Business highlights

32 years of trusted experience

Services we offer

Overhead door installer, repairs, retail parts, accessories & openers.

Amenities

Senior Discount

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Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9191 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 191 reviews

dave W.
04/2017
3.0
garage doors
  + -1 more
No response. The company has serviced this location before, they actually installed the unit some years back.
Description of Work: Needed spring replaced & general checkup on door opener

Rating CategoryRating out of 5
responsiveness
1.0


Beth W.
07/2015
5.0
garage doors
  + -1 more
This company is amazing! My garage door broke this afternoon and was stuck in the open position. I couldn't leave with the door open so I called Sanford and Sons because the company was recommended by the manufacture of my garage door motor. Nancy answered the company phone and problem solved with me. She determined a cable had probably broken and said she would see if she could get repair people out this afternoon. It was 3:15 PM by that time! Her repair people added us to their busy schedule and arrived within an hour. They fixed the door and fixed a few other things they found which were faulty. The charge was only $115.00, despite the fact that it was a last minute repair before a holiday weekend. The repair people were here for more than just a short time. I am so relieved. These guys saved me a lot of grief and were so professional. I highly recommend them! Thank you Nancy and all. You guys are the best!
Description of Work: Fixed a broken cable on our automatic garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Ann B.
12/2014
5.0
garage doors
  + -1 more
Three years ago, Sanford and Sons replaced our garage door openers. That installation went very well and they were our first choice to call for service. When I placed my service call, I was asked a number of questions to better understand the issue. I was given a verbal quote. The service call was scheduled around my tight schedule, which I greatly appreciated. On the day of service, the technician arrived promptly and quickly went to work. All was completed in just under 1 hour. My questions were answered in detail and all is working very smoothly. I paid what was quoted to me. I highly recommend Sanford and Sons.
Description of Work: Replaced 2 garage door springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

William M.
02/2014
5.0
garage doors
  + -1 more
Went great. Was very cold but crew worked quickly and expertly. Wry satisfied
Description of Work: Install new single door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Steven M.
01/2013
5.0
garage doors
  + -1 more
I've used them before. Great job then. I wanted to give them credit they deserve. GREAT JOB
Description of Work: my torsion spring broke last night. I called and left a message and they called me back right away. The springs were replaced today.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

GARY M.
07/2012
5.0
garage doors
  + -1 more
I would give Sanford & Son's Services an A for overall services.
Description of Work: They came in to repair the door, the door wouldn't go up far enough.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lance H.
12/2010
5.0
garage doors
  + -1 more
Great guys, excellent service, timely, highly recommend!
Description of Work: Replaced door springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JEAN S.
07/2010
5.0
garage doors
  + -1 more
I have used his service before over the past 10 years so I knew I would get good service again.. and I did. I recommend them. They're always prompt and his prices are fair.
Description of Work: I hired him to service my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric M.
03/2009
2.0
garage doors
  + -1 more
Technician arrived and spent only 10 minutes looking at opener. They turned the closing force adjuster screw and left. The opener continued exhibit the same improper function (opening & closing) by the next day or two. Called two or three times to have them come back and did not receive a response. I will not use them again. It is now a roughly 6 months later and the same problems are occurring. I will likely give Nofziger a call and see if they can fix the existing opener or replace it with a new one.
Description of Work: Examine/assess improper garage door opener function. Door opener would not fully cycle either going up or down. Requested Sanford and Sons to assess the opener and recommend solution(s).

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$50

Shirley V.
01/2009
5.0
garage doors
  + -1 more
He was excellent. He was there the day I called and worked quickly. He did everything that was required and I couldn't be happier.
Description of Work: They replaced a broken spring and did some general maintenance to the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MATTHEW S.
08/2008
5.0
garage doors
  + -1 more
I met with them and made the arrangements. He did a fine job, installed it himself, and had it up and running by the end of the day. He showed up on time, and had the whole thing resolved by the middle of the afternoon.
Description of Work: Replace the whole garage door and the motor as well. We wanted a new door anyway and so it was a good time to change the door out. He demonstrated how to train the remotes and program them to open our garage door only.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,626

Ray Z.
07/2008
5.0
garage doors
  + -1 more
We were very impressed with Sandford and Son's professionalism, we feel we got an extremely good value for what we spent.
Description of Work: We bought the door from them, they delivered it and then installed it as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

BARBARA W.
07/2008
5.0
garage doors
  + -1 more
They came out on time and were very pleasant. I have had no problems. I would use them again.
Description of Work: They repaired my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melinda Z.
02/2008
5.0
garage doors
  + -1 more
Wonderful, my husband was so surprised when he arrived home to find the door fixed! I called the company on the way to work and left a message regarding the problem. They returned the call promptly and a time was scheduled for later in the day. I arrived home and soon after Mr. Sanford arrived, looked over the problem gave the same estimate as I received over the phone, except that he offered to fix the other spring for a discount since they were being replaced at the same time. I accepted the offer and he went right to work. Soon after (30 minutes) the door was fixed, and running better than ever!
Description of Work: Replaced garage door springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Suzanne M.
01/2008
4.0
garage doors
  + -1 more
The tech was on time and very certain of the problem and the most economical way to fix the door. Now the door goes up 100% of the time!
Description of Work: Replace a set of springs on the automatic garage door system that this company installed 8 - 10 years ago. Apparently one of them had worn out and to fix it the set had to be replaced.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Sanford & Son? Services Inc
THANK YOU FOR YOUR FEEDBACK. WE SERVICE COLUMBUS EVERYDAY MONDAY THRU FRIDAY. THANK YOU AGAIN FOR YOU BUSINESS!

Vonna H.
11/2007
5.0
garage doors
  + -1 more
Work was done on time and in 1 day. Came early morning and was done by noon. Was very good and explaining everything to me and how it worked.
Description of Work: Installed garage door and openers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,035

MARIE Z.
10/2007
5.0
garage doors
  + -1 more
I've used this company three times. Each time they have been on time and reasonably priced. They have completed the work and we have not had further problems with the things they've repaired. One time, I called their office on Sunday evening. They answered the pone! He said he knew if some one was calling on Sunday night, they needed help. He was out Monday by 8 AM and had the door fixed by 8:30.
Description of Work: Repaired a garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Amy A.
09/2007
5.0
garage doors
  + -1 more
We got a call back from the company and service in the same day. The best part is that they charged us no more than when we lived at our last home. Our new home is much larger which has come with repair bills that have been inflated. We were impressed they did not overcharge us. Honest company. Great workers. We have referred the company to friends who have also had excellent service.
Description of Work: The company repaired a broken spring on our garage door. They have performed the same work at our last house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

MARK G.
08/2007
5.0
garage doors
  + -1 more
The phone was answered promptly and courteously by a live company representative. An appointment was made for the following day. Mr. Sanford arrived at the appointed time (actually slightly ahead of time). He completed the repair quickly and was courteous throughout the job.
Description of Work: Replaced gear on garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Kris S.
06/2007
5.0
garage doors
  + -1 more
Wonderful customer service! I was referred to Sanford & Son? by the company who is replacing our windows. I contacted Sanford through their website and received a return call the same day. We scheduled an estimate visit for the next day. Mr. Sanford was prompt and courteous and explained the different doors that were available. He left me with a price quote with absolutely no pressure or hard sell. I called a few weeks later to schedule and he was able to return within 2 business days. Mr. Sanford replaced our old door with the new one by himself in about an hour and 45 minutes (during which it poured rain for about 30 minutes). He cleaned up and hauled away our old door. He also left me with the address for their website and on-line store for accessories and parts. I will definitely use Sanford & Son again.
Description of Work: Replaced wood garage door with new steel door, also replaced all door track.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Curt C.
04/2007
5.0
garage doors
  + -1 more
I've used them before. They are prompt, reliable, and reasonable in price.
Description of Work: Replaced a cable in my garage.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEVEN K.
11/2006
5.0
garage doors
  + -1 more
They called shortly before arriving. They removed the old broken spring, replaced a mounting bracket that wouldn't fit the new spring (increasing the estimate by a small amount), and installed the new spring.
Description of Work: They replaced a broken spring on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

MARK M.
10/2006
5.0
garage doors
  + -1 more
Great. Sanford was cheaper than one estimate and roughly the same as another, and he was by far the most professional, prompt, friendly, and clear about what he would do, how, and why. He also gave good advice on door and opener selection. After installation we noticed two gaps, and Sanford came the next day to check them out. One was due to the fact that we did not have the opener plugged in (had yet to have grounded outlet on ceiling installed), which meant that the seal was not as tight as usual. The other gap was due to a low spot on the concrete floor. Sanford advised stuffing a bit of bubble pack in the rubber seal at the bottom of the door; problem solved. Scheduling was smooth, with one delay due to rain, but a very quick rescheduling thereafter. We are very pleased with the results.
Description of Work: They removed our old garage door and installed a new one and an automatic door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$925

STEVE V.
10/2006
5.0
garage doors
  + -1 more
Replaced broken garage door spring. Quick and efficient, would use again.
Description of Work: Replaced two garage door springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

JACQUELYN A.
08/2006
5.0
garage doors
  + -1 more
He did a good job. He were very punctual. The owner showed up and installed the opener and we are very pleased.
Description of Work: Put in a garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Contact information

4145 St Rte 61, SUNBURY, OH 43074

www.sanfordandsoninc.com

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Sanford & Son? Services Inc is currently rated 4.9 overall out of 5.
Sanford & Son? Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Sanford & Son? Services Inc does not offer free project estimates.
No, Sanford & Son? Services Inc does not offer eco-friendly accreditations.
No, Sanford & Son? Services Inc does not offer a senior discount.
No, Sanford & Son? Services Inc does not offer emergency services.
No, Sanford & Son? Services Inc does not offer warranties.
Sanford & Son? Services Inc offers the following services: Overhead door installer, repairs, retail parts, accessories & openers.

Contact information

4145 St Rte 61, SUNBURY, OH 43074

www.sanfordandsoninc.com