Clean Painter

The job was done for two days. We agreed for the price and whatever they can complete within the time frame. He added additional charges for the ladder that his daughters used. When communicated that we paid more, he used very bad languages through text messages. It was greatly disappointing. Oh well, we cannot expect the professional service from him.

TERRIBLE!!! Dave Hoover may or may not have 25 years of experience--we couldn't tell because the bulk of the work was done by his 17-year-old son, younger daughter, and her boyfriend (although I presume Dave was the one to teach his children how to paint, he saw nothing wrong with the job they had done). By the end of the first day, the boyfriend had made such a mess that the son told him to leave. No tape was used for straight lines and the lines were crooked, both vertical lines where two colors of paint met at a corner as well as horizontal lines at the ceilings. The prep work that should have been done to the walls was not done as it should have been: none of the imperfections in the walls were addressed before being painted. Coverage was spotty. I was told that because they were using a "back roll" technique, that they only needed to paint the wall once, even though the original white walls showed through the new color. Additionally, clumps of paint had dried on the wall, left by the roller. When we inspected the walls each evening, we placed tape where we found something wrong and tried to point out what dissatisfied us the next day. Our efforts did not seem to be received well. The job did have its problems. The living room ceiling had cracks that kept recurring despite efforts made by a contractor to repair them. This did cause a second painting of that ceiling to be done. Also, the laminate flooring that was to be installed before the bedrooms could be emptied of the furniture (and thus painted) was defective twice, causing about a 4-week delay overall. This meant Clean Painter couldn't finish as soon as planned, and although they chose to leave their equipment when I explained the delay (I had no control over the process Loews had to go through to file a claim on the defective material, collect & return that order, and place a new order), later Mr. Hoover came to me asking for more money since the project was stretching out. I did pay an additional $600, and I tried to keep him informed as to when the floor was scheduled to be [hopefully] completed which would allow him to finish. In the meantime, we asked him to come do "touch-up" work ( (to straighten lines, fill holes, touch up where coverage was incomplete). Mr. Hoover refused to make another trip, said he had spent enough time on the job, and was coming to get his equipment and give me a final bill. That bill turned out to be more than the original estimate even though 3 bedrooms (one quite large) and their closets (again, one the size of many bedrooms today) hadn't been touched (and were still on the bill). I refused to pay anything more considering what we considered to be a poor quality job. He swore at me and threatened to sue me...and he did. We counter sued. In court, Mr. Hoover agreed that the pictures did not show quality work, but claimed they weren't "his" work. To cut to the chase, he lost his suit and we won ours. The judge looked at the pictures we took of the job Clean Painter had done and then looked at the pictures of the 2nd painter I hired to REDO the ENTIRE job as well as listened to the second painter's evaluation of what he found when he came to the job and determined that we had not received a quality job. A job that had been supposed to cost $3820 had become a job that cost nearly $10,000. We were awarded the maximum small claims courts allow--$3000 which Mr. Hoover has NEVER PAID (and told us he doesn't intend to). We STRONGLY recommend NOT hiring Clean Painter or Dave Hoover as a painting contractor!!!

On time, great job, neat, professional.

It went okay. They were professional and on time. The price went up from the original estimate, but that was because we changed the project a little.

Before beginning, they asked me specific questions to ascertain my expectations. They arrived on time, used drop cloths, had all the equipment needed to complete the project. They were friendly and professional and completed the job in a timely manner. They also swept up the dust and paint specs on the floors after they were done, as is usual after any painting job. I liked them so much that I requested a quote for some more work that I will be needing in the direct future. Another thing I appreciated was that they used Sherwin Williams paint that has little or no disturbing odor. (This report is given by the daughter of the actual customer, Beverly Corner, as my mother isn't and quot;computer savvyand quot;. I certify that she gave all these statements about this company and many more that I haven't listed. She is very pleased with their perfomance and they were reasonably priced. I, Wendy McKissick, was present today at the work location and witnessed for myself everything my mother stated.)

I would not want anybody to go through what I did; I could not wait for them to leave. They gave me what I thought was a reasonable price but he sent his kids in to do the job and it was horrible; awful. I talked to the owner and told him the work was unacceptable and he agreed. They had dust all over and did no cleaning whatsoever. I brought my shop vac in to them and told them to clean up and they did a bad job of that.

I received a very prompt estimate, and the job was completed the same week! the quality of work was excellent, and they were very courteous and professional!

The wife is the owner and was very detailed oriented but not all of the workers were. We had a lot of touch ups to do before we signed off on the job. The job took longer than expected and we had to continue to move our move in date back which cause us some frustrations.

She was neat and clean. She was very easy to get in touch with to make the appointment. She was very prompt. She got the work done in great time and was obviously work-oriented.

Mary came as scheduled to give me an estimate. I sent the $300 deposit and arranged for them to do all the work. There was confusion on Mary's part on the day they were to begin (she thought it was a week earlier than we actually agreed), but they did show up on the correct day to start work. They stayed approx. 6 hrs. both days. They finished up late in the afternoon, so I did a careful visual inspection the next day with better natural light and was appalled at some of the painting results. They didn't repair two very visible drywall cracks (just painted over them) and didn't put a second coat of paint on the small pieces of wall between the bedroom doorways and around an air intake vent to the furnace. I sent them a letter about the problems, but they claim they never received it. After several phone calls, I finally got them to come back, expecting a full second coat on 2 walls. They only painted over where they didn't do the work right to begin with and it still looks bad.

I was to have an appointment with Clean Painter. They were to give me a painting estimate between noon and 1 pm on Tuesday March 21. I took time away from work to make sure I was home. However, nobody showed up. When I called them, they indicated they would call me right back to let me know where the breakdown in communication occurred. Nobody called me for an hour. When I called back, there was no answer and my call was shunted to voice mail. I am tired of the lack of accountability and felt that I should leave a complaint. They do advertise in the Yellow Pages that they are on Angie's list.

I WOULD NOT RECOMMEND USING THIS COMPANY.

WONDERFUL PEOPLE TO WORK WITH. PLEASANT AND KNOWLEDGEABLE. MY HOUSE LOOKS LOVELY.