BOB'S SEPTIC

They were on time, fast and professional. Did a good job but I was a little disappointed they were unable to hydro-jet the main drain, so I had to call out a second company to effect that.

Bob's was able to come out to service the tank the same day after I contacted them at 8:30 am on a Wednesday. The tank's motor/compressor had water damage and its air filter was clogged. The clogging air filter caused the carbon vanes of the compressor to destroy them selves. Also found out our lift station had stopped working. The discharge pipe had come loose so that the pump ran continuously and burned itself out. Both items were repaired the same day. Replaced the compressor in kind (decided to not chance a rebuild due to the water damage) and the lift station repair was better then the original installation. Scott was very professional and explained simple 6 month maintenance that would have prevented the self destruction of the compressor. Total service was $1100 ($750 for new compressor and $350 for heavy duty lift station pump with a 3 year warranty). Very pleased. Highly recommended.

work done as requested. Gentleman was friendly, informative and professional.

Came out on short notice did a great job

Easy to get appointment scheduled. Tech arrived on time. I have used Bob's Septic several times over the years and I am always satisfied with the services provided.

We moved into the house in June of 2015 and were told by sellers they had septic pumped out. We could not find any papers regarding this so we decided to have service done even though were were not having problems (just to be on the safe side). I contacted two providers through Angie's list and received two estimates. Yes, Bob's was less expensive but the reason we decided to use this company was their response to us. They had done the pump out in 2014. My husband and I felt since they knew the system it would be best to go with this company. The arrival time was between 7:30 and 8:30 a.m. and they arrived just before 8. Randy answered all my questions, checked all the tanks. The cost actually was lower than estimate because not all of the work in estimate was needed.

Randy was timely, efficient and personable. He came the day after I called. He also didn't try to sell me any unnecessary services, such as a competitor did in the past. I was completely satisfied and will be sure to call him again in the future.

Randy showed up a few minutes early...great! He pumped out our septic tank and after he put his hose back on the truck you couldn't even tell he had been there. Did a great job, we were extremely satisfied and will be using this company again in the future. We highly recommend Bob's Septic.

Called Bob's first thing in the morning and after explaining the problem - full septic tank - they were able to come out at noon that day and pump the tank. Randy, the service tech, noted that the drain line from the tank to the distribution box appeared to be broken (a not uncommon problem with septic tanks). Unfortunately they did not have the resources to repair the break at this time. We have used Bob's previously, with Randy performing the services. We would definitely use Bob's again as they are very professional, reasonably priced and responsive.

I'm extremely satisfied with Bob's Septic! Very friendly and professional. They came out the day after I called and actually arrived early. Afterward, I couldn't even tell they were there. The driver didn't seem to mind at all answering questions and was very knowledgable. And, best of all, their price is unbeatable. They have a lifelong customer!

It was amazing. After some of the other quotes I had from companies to provide the same service it was a breath of fresh air (so to speak, lol). Bob came to my home and within a matter of 15 minutes he located my septic tank. The next day he came out and dug around the opening and placed a riser and lid and also cleaned the tank which had not been done for some time, so it took longer. All this for $125.00. Other companies had quoted me anywhere from $400.00-$900.00. He is still my septic company to this day.

Quick and easy. No muss, no fuss.

I had fallen asleep after a 17 hour shift at work, they couldn't get ahold of me upon arrival and they still cleaned our septic tank. After contacting the company they were informative as to the work that was done. Very quick response when I first contacted them through Angie's List. Kept me up to date with scheduling.

As I am new to septic tanks, the serviceman educated me on our particular system. We have two 1000 gallon tanks and a distribution box. He informed me that only the first tank needed to be pumped due to lack of solids in the second. After completing his inspection, he told and showed me why the distribution box would need to be replaced sometime this year at an approx. cost of 300 to 600 dollars. They will be sending me an actual estimate within a week or two. Couldn't be happier with their service, and will definitely use them for the box replacement and future service.

We have just moved into this house. We felt more comfortable knowing we were starting with an empty septic tank, so we had Bob's out to pump the tank. We also wanted to learn for sure what size it was as well as any other information that might be pertinent to using it well. The technician arrived on time. He pumped the tank quickly, performed a basic inspection of the access points, and advised us that things were in good shape. We're quite pleased with the service and plan to use Bob's again if we have need of septic service in the future.

Needed septic pumped, called set up appointment for a few days later, they came out on time and did the job quick. Very polite and professional.

I had scheduled the appointment but had forgotten to ask about price and acceptable payment type. They returned my phone call quickly and with all the information needed. The service technician was prompt and provided friendly, fast, service.

Randy pumped out my aeration system and gave me critical information about its manufacture and use.

I have used Bob's Septic more than once. They are courteous and friendly and do a thorough job. They clean up afterwards. They also gave some helpful tips to keep my system running in top shape.

We were having periodic problems with minor sewer gas type odors in our house and there was a lot of water in the systems distribution box, so we felt it was time to have the septic system checked. Contacted Bob's Septic Service (based on information gleaned from Angie's List) on a Friday afternoon and scheduled a service call for the following Tuesday. Randy, one of their service techs, arrived promptly at the agreed time with his big truck. We discussed the symptoms and issues we have had with our system and he determined that all that was needed was to pump out the septic tank. When the tank was opened, it was really full. He proceeded to pump the tank and a little extra water that backflowed trom the leach field. He took about 2500 gallons of stuff with him in the tank on the truck. The system is working great and all the issues we had are gone. Randy was very helpful and took his time to answer any questions and address any concerns about the system and what to do in the future. One big tip that we can pass on to others that have septic systems is to not wait many, many years to have your system checked and pumped. The time period between pumpings will vary based on the number of people in the household. We definitely recommend this company!

They were at our house within an hour of my call, cleaned out what turned out to be two almost-overflowing septic tanks, said we needed a few parts, and came the next day to replace them. We actually didn't get a call that they were coming out the next day, but we were so happy to have been spared a septic disaster that I wouldn't change my rating. They were great!

Bob called back and remembered doing work at our house for the previous owner. Over the phone he had me look at a few things including the timer which was set incorrectly. He talked me through fixing it and saved me a service call.

The workers arrived promptly and carried out the work with professionalism. Communication with the office was good.

Great job describing process, do and don't flush advice, a couple of easy modifications we can install, and call them back in 5 years. We are very happy. Thank you.

I thought I had a leech bed problem because my distribution tank was not draining. I had Bob's Septic Service come out and he said one side of my leech bed was showing signs that it was getting saturated but he gave me alternative ways to use the system to prolong it's useful life. He could have told me just about anything and I would have spent the money because I knew nothing about the problem. I new leech bed would have been about $4000, but he had my interest in mind and gave me an alternative. He also gave me some advice on an upcoming project and some tips on how best to use the septic system. All this for ZERO dollars!