Thatcher Heating & Cooling, Inc.

Responsive. Skilled. Happy to come back and adjust necessary settings.

Adrew was great!!! He went above and beyond to check our furnace and to install a new one for us.

Installed new thermostat. Mike was very pleasant. Went out of his way with service. Would definitely recommend this company!

Andrew. Responded to my broken furnace during the Feb 2019 cold spell, within 24 hours of contact. His service showed a sense of urgency, good communication, thoroughness, expertise and ability to explain more complex HVAC, and good price. Great Job. He has earned my business.

Will fix the problem

Andrew was very professional, timely, and personable. Answered my questions well and immediately fixed the problem with my furnace /condensate pump on a Saturday evening call. I was very impressed and grateful. Carol W. Lake Oswego

He forgot to re-label the breaker box. We thought he just replaced a breaker, but he had to switch spots to fit it in. This could have been a dangerous situation! He came back (no charge) and figured out his mistake. He was knowledgeable, nice and answered all our questions but we will try someone else in the future.

The work performed seemed to be okay, but I would not use his services again. At our consultation, I explained that my mother was very sick and cleanliness was of utmost importance, hence our need to have our air ducts replaced. When he performed the work, he was not only over an hour late to every appointment, but he pulled the dirt covered vents out and walked them through my mother's bedroom tracking and dripping mud everywhere. He walked through our house leaving mud all over and then left without cleaning it up. There was mud and rusty water dripped all over her window shade, dresser, and floors. We couldn't believe he left it this way. Totally unacceptable. I wouldn't use this company again.

They solved my problem diligently and Andrew informed me well on options for a better heating system.

Will recommend to anyone.

I would highly recommend Andrew, he did a wonderful job.

Even though I messed up on the date of my appointment. He still fit me in. Very nice and very professional.

He did a fantastic job.

Was professional, friendly, and completed work quickly

Andrew had a personal issue after his initial appointment and was unable to make the 2nd as scheduled. He was highly apologetic about this and in fact as compensation, when he returned for the 2nd time, he threw in the cost of the required part for free. He was very quick to diagnose our problem and the fix was equally swiftly performed. He is also a very busy fellow. :)

Quick response. Friendly, helpful and excellent work at a fair price!

He knew what he was doing and did a top notch job

Great service, very knowledgeable, got things done and explained what he was doing/completed along the way. Gave me options and recommendations but didn't push us towards the more expensive solutions. Great experience.

He was very good.

Made the repairs, explained what he did, asked for my understanding and explained better use of the system.

Andrew went beyond great service. On a 98 degree day he came by late in the night to fix my ac unit. Nice, professional and patient.