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Priority Roofing

Roofing, Gutters, Chimney Repair,

About us

Family owned & operated. We offer a hard-working knowledgeable crew and over 22 years of experience. Priority Roofing goes over and above the rest. Here at Priority Roofing we pride ourselves in Quality Craftsmanship, Honesty and Integrity, as far as our Customers are concerned... We are the Number one Roofing and Gutter company of Cleveland and we will continue to live up to our clients expectations and more importantly...our own!

Business highlights

54 years of trusted experience

Services we offer

Tear offs, re-roofs, gutter screening, siding, windows, gutter cleaning & repair work.

Amenities

Free Estimates
Yes
Senior Discount

$50



Accepted payment methods

Check

Reviews

4.927 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
4%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 27 reviews

josh D.
06/2019
1.0
gutter repair
  + -1 more
Waited 2 weeks to get a quote. Gave the job to him and was told 7-10 days. 10 days later Im told that it would be another 3 weeks! He also subs a lot of the work out so good luck on that if problems arise. He may do decent work, but I wouldn’t know cause he left me waiting only to try and find someone in the busiest time of yr! That to me is worse than a crappy job cause further damage will occur now and he doesn’t care!
Description of Work: Gutter work

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Catherine F.
10/2018
5.0
roofing
  + -1 more
Decon was prompt and helpful. His estimate was thorough and he explained the problem in a way we could understand. Work was done promptly. Roof shingles had to be matched and happily I cannot tell where the line is between old and new shingles.
Description of Work: fixed downspouts and a part of the house that had gathered water

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

michael P.
06/2018
5.0
roofing
  + -1 more
very smoothly.
Description of Work: roof repair from storm damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Michael S.
05/2017
5.0
roofing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

ROBERT B.
09/2016
5.0
roofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Greg S.
08/2016
5.0
roofing
  + -1 more
Everything was great. Quality work.
Description of Work: Tear off old roof, replaced multiple rotting plywood sections, new shingles, chimney flashings, ridge vent, bathroom fan vents through attic to roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara P.
05/2016
5.0
roofing
  + -1 more
unknown
Description of Work: Complete tear off and shinhle

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro

Frederic B. W.
04/2016
5.0
gutter repair, roofing
  + 0 more
unknown
Description of Work: Priority tore off the old roof from house and garage and completely replaced it. They also replaced all gutters. The work was done as agreed in a very professional manner. I appreciated the care they took to protect our plants during the tear-off of the old roof. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

James T.
10/2015
5.0
gutter repair, roofing
  + 0 more
Mike was prompt and came out when promised. He fixed the leak quickly. He gave an estimate for fixes to the flashing and gutter/downspout issues. He wasn't pushy or trying to sell me things I didn't need. He was honest about telling me that the rest of my roof was fine. Very reasonably priced and competent. I will be using him again to complete the recommended work. Very thankful to find a reasonably priced, prompt, and quality contractor.
Description of Work: Fixed leaking plumbing vent pipe on roof. Inspected remainder of roof per my request, including issues I identified in the flashing and a gutter / downspout that was sagging.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Linda S.
08/2015
5.0
gutter cleaning, gutter repair, roofing
  + 1 more
Michael was very punctual in coming to look at the job I needed. He called me to discuss what he found when inspecting the roof and advised me of what needed to be done. Because it was such a small job, and he had some time available, he was able to complete the repair and gutter cleaning that same day.
Description of Work: Inspected roof, repaired a loose shingle and cleaned out gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

timothy C.
02/2015
5.0
roofing
  + -1 more
Had a very small leak in roof over my den. Called Priority roofing and they came out that day and fixed leak. These guys are great and highly recommend.
Description of Work: fixed leak over den

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

timothy C.
02/2015
5.0
roofing
  + -1 more
Part of rake cover blew off during a winter storm. Called Priority Roofing and they had a couple of guys come out and fix it the next day. Very professional and friendly. Would highly recommend.
Description of Work: fixed rake cover in two different spots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

David M.
05/2014
5.0
roofing
  + -1 more
When I left a message for Priority Roofing, my call was returned within an hour. The crew was punctual, professional and knowledgeable. This was a great experience, and I would both recommend Priority to friends/family and use them in the future.
Description of Work: Fixed storm damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

LISA M.
05/2014
5.0
roofing
  + -1 more
There was a one day delay from the proposed start date due to the weather but I was notified at a reasonable time and the crew arrived the following morning as promised. The crew was quite courteous and took care to limit damaging the fragile Spring grass in soft ground conditions. The job was completed by the end of the day to my complete satisfaction and the cleanup was fantastic. I was especially concerned about the cleanup due to having four dogs that frequent the area around the garage. Upon my inspection of the area at the completion of the work I was thrilled to find that except for the fantastic new roof there was absolutely no evidence that there was a major project completed by 3-4 workers. With my permission the crew used some partially rotted plywood sheets that I removed from the garage sides for ground cover (to help with the mud) and this was hauled away with the old shingles as a bonus for me. Dealing with Priority Roofing was as pleasant as getting a roof project done can be and I have already recommended them to several friends interested in roofing projects and I won't hesitate to use them again should the need arise.
Description of Work: Provided an estimate promptly then completed a tear-off and reshingle of a 1 car garage gambrel roof. Price included replacing 2.5 sheets or rotted roof plywood. Ice guard, underlayment and drip edge were part of the project as well. During the inspection for the quote Mike performed a quick repair to an area that was leaking heavily and this was done at no charge and without knowing if his company would be hired for the job or not. Now that is outstanding customer service right there!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

RONALD C.
10/2013
5.0
roofing
  + -1 more
Mike and his crew were great! As I noted previously, first he repaired the leak/hole in my roof and didn't charge me. I asked him for an estimate for the roof tear-off and replacement - he gave me a detailed estimate and then a price of $600 for the gutter guards in addition to the $7100. He even told me that if we didn't have the money, that the current roof would be okay for awhile - no pressure at all. (He was very prompt in repairing hole - I called on Sat & he came on Mon a.m. And prompt in setting up a date for new roof) I paid him when the roof was completed - exactly the amount of the estimate. They started on a Thursday, worked 1/2 day because of a rain forecast, same the next day & finished up on Saturday morning. Mike notified me by phone about the potential problems with rain and that they would only tear off sections at a time, so they could cover as needed. The roof and gutter guards look great! They used GAP Timberline Lifetime HD Shingles (you can look at online) and installed ridge venting. They cleaned up every day perfectly - everything was neat and clean. He took care of obtaining the proper permits. I would highly recommend Priority.....and I already have to 3-4 people who asked for their information!
Description of Work: 1st repaired a leak at site of plumbing vent on roof. Then performed roof tear-off, replacement and placed Leaf Relief type gutter guards for my ranch house and attached garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,100

Kathleen H.
07/2013
5.0
roofing
  + -1 more
I decided on a different service.
Description of Work: Mike gave me a verbal quote on replacing boots on my roof stacks. His price was in line, sight unseen, however, others came out to look. Little explanation of what he would do. He did have a senior discount available.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

$275

Elizabeth L.
05/2013
5.0
roofing
  + -1 more
What a terrific company all around. They worked with our budget, were prompt, friendly. They cleaned up and were gone by dinner time. They ever had a little sweeper thin to clean the yard. About a week or so later we had a gutter leak( so I thought) after a biMike came out, climbed on the roof and found our gutters were clogged with stuff from the storm. NO LEAK, just backed up. Mike went from down spout to down spout and cleaned my gutters and would not take a thing for his time. We made a wise choice when we chose Priority Roofing. I'm spreading the word- THEY ARE GREAT!
Description of Work: Put a new shingels over our one layered roof, and found areas that needed a little extra care and repaired with no problem. They tore off our old roof on our garage. The color was perfect. Lots of information on how things would happen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Mary Ellen B.
11/2012
5.0
gutter repair
  + -1 more
They were good, on time, and professional.
Description of Work: They came out first to give an estimate. The second time they replaced a section of down spouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DENNIS S.
10/2012
5.0
roofing
  + -1 more
Very professional job. They were on time every day and cleaned up so we could use our driveway. The price was right and was the lowest of any of the estimates we received from other roofers. The owner was a little slow returning telephone but he always did, so no real problem. Neighbors and friends have commented how good the roof looks! We would recommend Priority Roofing to anyone who needs their roof replaced.
Description of Work: Priority Roofing did a roof tear-off of the 2 layers of old roofing and put on a new roof on our residence and garage, After the roofing was installed, they did a great clean-up and left our yard looking like they had never been there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Lorraine D.
08/2012
5.0
roofing
  + -1 more
Truly impressive team working together under threat of rain, imposing clouds, high heat and terrible humidity. Awesome and amazingly fast completion of job. There are no dos and don'ts. This was a very professional job, with wonderful results. Great team! Thanks so much...
Description of Work: Roof tear-off multiple layers...both house and garage. New roof for house and garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Michael M.
07/2012
5.0
gutter repair, roofing
  + 0 more
We had three estimates for our complete tear-off, and each was about the same, but the gutter prices were different. However, Priority's estimate was extremely detailed. It included installation of a ridge vent and eaves vents, and also included a certain footage amount of wood (if needed) for repairs, and how much per board if any extras were needed. The other two companies never even mentioned those items. The guys arrived promptly when they said they would and were very friendly and polite. However, their big truck broke down that day! The owner called and explained what happened and said if we didn't like it there they would have it towed. We're easy-going people so it wasn't that big a deal. They came the next day and had the wrong part so the truck sat an additional day. The third day they repaired it and it was gone. We have a very large driveway so it was a very minor inconvenience. It's not like they did it on purpose. The entire job took five days, but the guys did not work for a day-and-a-half because it was supposed to rain. (it did rain a little) The owner called and explained why they wouldn't work that day and of course we understood. Because rain was forecast that week they were very careful to tear off the roof in smaller sections so they could quickly cover them if it did rain. The owner also said the poor guys hadn't had a rain day in months because of the drought! I understood that! They told us they wouldn't be there for two days because of the rain but one of the days they must have come out any way because more work had been done that day. They finished up in a few hours on a Saturday. On Monday the gutter guys came out and we never even saw them, but the gutters were all installed and beautiful. It looked so good I took pictures. :) Payment was not expected until ALL work was completed, and when the work was done there was no pressure at all for payment. In fact, we had to call him and tell him to come get his money! Every guy that worked for Priority was friendly and accommodating. They were extremely conscientious about whether anything they did would annoy or inconvenience us. I boasted about them at work and one of my coworkers now wants to call them to do his mother's roof. Thank you, Priority!
Description of Work: Complete roof tear-off and replacement, installation of ridge and eaves vents, and gutter tear-off and replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,300

Karl B.
01/2012
5.0
roofing
  + -1 more
The owner was punctual, polite, very informative and honest. We definitely liked his work ethic and honesty. We asked about the workers who will be doing the work, and he said he has his own group of workers that he has used for years. He doesn't use contractors, outsiders, or hired "helpers." He knows his guys well and trusts them to do the work right the first time. He even told us that we only need to pay him when the job is completed. Now THAT shows complete trust. The estimate was completely fair and reasonable too. We will definitely call him in the spring to do the work needed for a new roof.
Description of Work: The owner came out to look at our roof and gave us an estimate for the work to be done. We also told him that we had a leak in our third bedroom. He got out his ladder, fixed the leak and didn't even charge us. That surprised us, since other companies that gave us estimates also wanted to charge us to fix that leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James S.
09/2011
5.0
gutter repair, roofing
  + 0 more
The roofers arrived around 8:30 each morning and worked until about 4:30. The roof took 2 days to complete. The gutter people came a few days later and were here for about 3 or 4 hours. All workers seemed very knowledgeable and skilled in their field. The owner of the company then met up with us a few days after that to ensure our satisfaction and receive payment. No money was expected until the job was completed. The owner is also the one that came and gave us our estimate. He returned all our calls promptly when we had questions about things such as shingle selection.
Description of Work: New roof and gutters. Our old roof was a complete tear off. Workers were punctual, polite and cleaned up completely after themselves. Our new roof looks great. I would definitely recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Jodi H.
05/2011
5.0
roofing
  + -1 more
The workers were extremely courteous, did a great job protecting the house, and cleaning up afterwards. The job took two days and other than the wonderful new roof, you wouldn't know they were here!!! The workers arrived on time and the overall price was lower than we expected given the extra work they did.
Description of Work: New roof - almost a complete tear off and wonderful shingle work!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

ralph W.
05/2011
5.0
chimney repair, roofing
  + 0 more
They detailed everything. The team that did the work was great. Everybody knew their job and was very well organized. They were able to do the work during fall within the given time. They were able to systematically remove the old roof so that there was no problem. We were delighted. I highly recommend them. Their price was the lowest compared to all. He also made good recommendations before we got the job done. They were very helpful. I recommended them to a couple of my neighbors. We were grateful for what they have done. We were also delighted with their work.
Description of Work: We used Priority Roofing during last august to take the old roof and put a new one. we also had our chimney repaired. It was a huge room and a big project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500
    • 1(current)
    • 2

Contact information

17683 Plymouth Row, Strongsville, OH 44136

www.priorityroofinginc.com

Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Chimney Repair,
Gutter Cleaning,
Windows,
Siding

FAQ

Priority Roofing is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 2:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 9:00 AM - 2:00 PM

Priority Roofing accepts the following forms of payment: Check
Yes, Priority Roofing offers free project estimates.
No, Priority Roofing does not offer eco-friendly accreditations.
No, Priority Roofing does not offer a senior discount.
No, Priority Roofing does not offer emergency services.
No, Priority Roofing does not offer warranties.
Priority Roofing offers the following services: Tear offs, re-roofs, gutter screening, siding, windows, gutter cleaning & repair work.

Contact information

17683 Plymouth Row, Strongsville, OH 44136

www.priorityroofinginc.com

Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 2:00 PM