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Don's Plumbing and Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

Owner operated, no subs. Cost determined by the job.

Business highlights

25 years of trusted experience

Services we offer

Plumbing, drain cleaning, water heaters, faucets, fixtures, water lines, gas lines

Services we don't offer

SEWER CLEANING AND EXTERIOR GAS LINES.

Amenities

Free Estimates
Yes
Senior Discount

yes



Accepted payment methods

Check

Reviews

4.991 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 91 reviews

Laura G.
06/2023
5.0
plumbing
  + -1 more
Don came out right away and figured out what was causing water to leak thru my ceiling. Professional and courteous, reasonably priced, couldn't ask for a better plumber! Thanks Don!!!
Description of Work: Toilet had a bad fill valve, water was going into the overflow pipe and into the toilet. Wax seal was broken down and it appears the water was leaking around the seal and into the space below---which was above my dining room---and leaked into the ceiling, down my light fixture, onto the dining room table. Now I need someone to come in to repair the ceiling!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Rick C.
12/2018
5.0
plumbing
  + -1 more
Don is terrific. He worked easily with my tile installer so the job went without a delay. Fair price and he is so easy to work with. You’ll like having him in your home.
Description of Work: Replaced vanity and shower facets (raised handle and shower head) and reset toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Rick C.
12/2018
5.0
plumbing
  + -1 more
Don is reliable and does great work. I’ve used don for a large home addition 12 years ago and to redo 3 bathrooms and my laundry room in the past year. All look fantastic and WOW everyone who sees them - see photos! He can diagnose your problem and will tell you the right way to fix it. He is great for renovations, too which is what he did for me with 3 bathrooms and a laundry room. He also has access to the most skilled plumbers in Cleveland for more complex work which is what I needed 12 years ago as I redesigned the plumbing system to my home due to a very large addition. Most importantly, he stands behind his work without pause. You may find a cheaper plumber, but you’ll call Don B later to fix their work.
Description of Work: 3 bathroom and laundry room remodeled. This includes rough-ins and fixture installs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Jean M.
10/2017
5.0
plumbing
  + -1 more
The job went very well. Don was efficient and pleasant. And he arrived right on time!
Description of Work: New kitchen faucet installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise C.
04/2017
5.0
plumbing, water heater repair
  + 0 more
Don came out right away and took care of the problem.
Description of Work: A hot water tank Don had put in back in 2014 had a small gas leak. Don came out and replaced the fittings on the tank immediately, at no charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra K.
02/2016
5.0
plumbing, water heater repair
  + 0 more
He explained everything before any work was done. He gave me several options on the hot water tanks available and no pressure on picking one.
Description of Work: A new hot water tank. He work on several sinks that were blocked. He did a great job and l will call him for any plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

FRANC G.
12/2015
1.0
plumbing
  + -1 more
I contacted him six differrent times and left messages. Not a single returned call. My last attempt was in November and again no returned call. I am not sure what the issue is, but you would expect a professional to return a call. I thought I had finally found a decent plumber, but again I have been disappointed.
Description of Work: I have used this provider in the past with excellent results. However, starting in August, I began contacting him regarding plumbing services needed in relation to a second bathroom that was being remodeled.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Susan V.
10/2015
3.0
plumbing
  + -1 more
Nice guy seemed very competent. Fid not advise of $80 trip charge when appointment was made would be my only criticism.
Description of Work: Repaired toilet, replaced a simple part.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$98

Gayle B.
06/2015
2.0
plumbing
  + -1 more
The provider came to my house looked over my jobs and emailed me a cost estimate the week of May 18, 2015. I sent an email back explaining that I had an unexpected emergency and would be out of town for awhile, but I would contact him when I came back. I did contact him when I returned home. I emailed and I left three messages on his work phone. He never called me back to schedule an appointment.
Description of Work: The provider did not supply a service because he never came.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


LaVerne F.
05/2015
5.0
appliance repair, plumbing
  + 0 more
Don was very efficient. He assessed the toilet and determined that a part that had broken could be replaced. He stated he had the part at home and went and retrieved the part. He also fixed the seal in the tank to prevent it leaking. This was a super result and was much more reasonable than a total rebuild in the tank. He also returned the next week to determine if everything was still working properly. He is very professional and efficient. I would not hesitate to have him back again. He also changed a cartridge on a faucet in the bathroom. Everything continues to be working fine.
Description of Work: Don replaced the cartridge in my bathroom faucet and repaired a part on my toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

DONNA B.
10/2014
5.0
plumbing
  + -1 more
This job involved removing the existing faucet plumbing, cutting tile, installing remodeling plate, and installing the new faucet package (more cutting, welding, etc.). A lot of hard work and time. The job went well and I was very pleased with Don's work. I will hire him again for other plumbing issues. He was very knowledgeable, professional and friendly.
Description of Work: I contacted Don's Plumbing, Inc. to get a free cost estimate for replacing my original 3 knob tub/shower faucet (approximately 44 years old and constantly dripping). Don stopped by the next morning and we discussed options. I decided to go with the one handle tub/shower faucet with pressure and temperature adjustments. Don did all the work and provided all the material.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$665

Robert M.
10/2014
5.0
plumbing
  + -1 more
He was very courteous and knew what exactly was wrong or the problem was. We liked how he repaired the problem. He was very professional. He took his time and was very nice. His price was reasonable but he did go up a little. He was true in what he said, like the estimate and time. I think he called before he came. He is a regular guy that we hire and we feel comfortable with him. I think he gave us a senior discount too.
Description of Work: I have used the services of Don's Plumbing Incorporated. The last service was for a broken toilet handle and he put in the fill bell, paint handle and moving cartridge. He also replaced the faucet handle and a repaired a couple of faucets for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Leo B.
09/2014
5.0
plumbing
  + -1 more
Others wanted to run completely new lines at an obviously higher cost. I cannot recommend him enough ! Excellent work, responsive, fairly priced, he can't be beat.
Description of Work: Don examined the problem that had two other plumbers scratching their heads. He quickly tracked down a galvanized fitting in the otherwise copper plumbing and replaced it with copper components.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Paula F.
06/2014
5.0
plumbing
  + -1 more
He was very friendly, professional, and knowledgeable about plumbing. He worked quickly but also thoroughly and I love our new faucet! I will definitely recommend him to everyone and we will be calling him again if we ever need a plumber!
Description of Work: Don replaced our outdoor faucet plus repaired the leak caused by the severe cold winter where our pipe burst. He also fixed our other outdoor faucet which was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Michael M.
04/2014
5.0
plumbing
  + -1 more
It went very well. We've hired Don's Plumbing several times before and are always pleased with the service. He removed the old water meter to haul away and installed a new one. He's always on time and he's friendly and efficient.
Description of Work: Installed new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

FRANC G.
04/2014
5.0
plumbing
  + -1 more
I contacted this provider to correct and complete work from another contractor. He needed to fix an offset toilet flange that had been sloppily cut down by a previous plumber. Don initially came out to review the job. He contacted an associate to review the problem and advised what needed to be done. He came back the next day to work on the project. Everything was done beautifully. Between the two days, he spent over two hours at my house. He was very friendly and knowledgeable. A great job and we have found our plumber for the future.
Description of Work: Repaired offset toilet flange and installed toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Gregg B.
02/2014
5.0
plumbing
  + -1 more
We noticed a leak in our basement ceiling and tried contacting a number of highly rated plumbers on Angies List to find most won't deal with opening up a dry wall ceiling to get to a repair (I guess they only want easy jobs where they can put in faucets, hot water heaters, toilets, etc. - although not sure why they are in the trade when they won't work on a plumbing leak). We found Don's plumbing and I called him on a Thursday evening and he said he would be out at 9 am the next morning. He showed up promptly and after cutting a whole in the drywall ceiling (which we told him we wanted him to do) and he was able to determine the leak was coming from the water line to our refigerator. Don quickly changed the water line and repaired the leak. Very efficient and good price, will definitely use him again and highly recommend him! Thanks for the help Don!!!
Description of Work: Repaired a leak from our refigerator water line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Anne Hatton F.
01/2014
5.0
plumbing
  + -1 more
Don was very professional from the start on the initial call. Tried to get a good feel for what he might have to do by asking for relevant information and then gave a a tentative range. Actual bill was right in the middle including parts. Job was top notch. The below sink rework was more quality-looking than original builder's work and one month later everything seems to be working so smoothly. Very pleasant, polite and neat in our home. Would recommend to anyone.
Description of Work: Installed new faucet and disposer after granite counter-top installation with under mount sink. This including reworking connecting pipes under the sink to work with greater depth of the new sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Maryann B.
11/2013
5.0
plumbing
  + -1 more
He is competent and very thorough with what he does. He is good to explain what he is doing. He worked around my schedule.
Description of Work: I have used Don's several times. He previously ordered some parts for my bathroom. He had some issues with the new parts so he used some better parts from his truck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

Sharon G.
09/2013
5.0
plumbing
  + -1 more
Everything went very well. Don arrived on time. The installation time took- 4 hours and the price he quoted was very good. I got the faucets and strainer at Home Depot but I didn't want them to install it. I looked on Angie's List for a local plumber. Very happy with Don's Plumbing and if we need a plumber in the future he's the one we'll call.
Description of Work: Install 3 new bathroom faucets and a new strainer in kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$333

M Scott S.
08/2013
5.0
plumbing
  + -1 more
Don was great. He was punctual, and performed all his work in a highly professional manner. I found him to be a very reputable business man, who goes the extra mile to provide his customer with quality service at a fair price. I would enthusiatically reccomend him to friends and neighbors.
Description of Work: Replaced Three Tub and Shower Water Faucet Cartridges,and handles. Installed air addmittance valve on kitchen sink drain, and replaced outdoor hose faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Rita B.
06/2013
5.0
plumbing
  + -1 more
The job took three days. This was an excellent experience. He was very neat about the work. You would not even know anything was done. All of the plumbing was done very well. I would definitely hire him again. The price was under what I thought it would be.
Description of Work: He switched over my washer and dryer from my kitchen to an extra bedroom. He also put in a washing tub. He also moved all the plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Douglas T.
06/2013
5.0
plumbing
  + -1 more
I had to have an outdoor faucet totally replaced which required cutting the copper pipe so new faucet could be installed and welded. In addition my bathroom needed faucet repair which required Don to take out bad parts and replace wit new. He was here abou 2 hours and did a fantastic job. I am having him do more work in the near future, like reseating toilets while we lay new flooring, replace sinks and faucets and more. Excellent work at a very fair price and it was done right the first time, which in my past experience, is rare.
Description of Work: I had to have an outdoor faucet totally replaced which required cutting the copper pipe so new faucet could be installed and welded. In addition my bathroom needed faucet repair which required Don to take out bad parts and replace wit new. He was here abou 2 hours and did a fantastic job. I am having him do more work in the near future, like reseating toilets while we lay new flooring, replace sinks and faucets and more. Excellent work at a very fair price and it was done right the first time, which in my past experience, is rare.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Diane M.
03/2013
5.0
plumbing
  + -1 more
I I sold my house and the buyers inspector found a crack (hairline about 6 inches long) in the 3 inch caste iron pipe in the basement that runs to the septic. A few days before Don was scheduled to fix the pipe I e-mailed him a picture of the problem that the inspector had provided. Don asked for the picture so he could bring the right materials. Don arrived on time. We discussed that there maybe a problem when he attempted to cut the pipe - the crack could run. Sure enough when he cut the caste iron the crack ran which meant the entire section up to the first connection had to be replaced. Don did not have a pipe long enough to make the repair but ran to the building supply store which was only 10 minutes away. The rest of the job went very smoothly and everything was back in order and working quickly. I have used Don 3 other times. He is on time. He is professional. He does excellent work (never had to follow up). His price is fair. What more could you ask for .......my advice.... call Don the next time you have a plumbing problem.
Description of Work: A cracked 3 inch pipe in the basement that runs to the septic tank was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

Debra K.
01/2013
5.0
plumbing
  + -1 more
I called Don and he came the next day. He explained everything he was doing. He was very good and everything was fixed. I will call him again for any plumbing work I need done. He was really good and the price was great!
Description of Work: My bathroom sink and shower were both blocked and filling up with water that would not drain. My washer could not drain and water was spilling on the floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Contact information

14811 Drake rd, Strongsville, OH 44136


Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Appliance Repair,
Natural Gas Lines,
Gas Grills

FAQ

Don's Plumbing and Inc is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Don's Plumbing and Inc accepts the following forms of payment: Check
Yes, Don's Plumbing and Inc offers free project estimates.
No, Don's Plumbing and Inc does not offer eco-friendly accreditations.
No, Don's Plumbing and Inc does not offer a senior discount.
No, Don's Plumbing and Inc does not offer emergency services.
No, Don's Plumbing and Inc does not offer warranties.
Don's Plumbing and Inc offers the following services: Plumbing, drain cleaning, water heaters, faucets, fixtures, water lines, gas lines
SEWER CLEANING AND EXTERIOR GAS LINES.

Contact information

14811 Drake rd, Strongsville, OH 44136


Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM