A OHIO MOVERS & CLEANERS

ORIG. HIRED BECAUSE OF LOW PRICE - JUST FOR HEAVY ITEMS. I CALLED THE OFFICE & COMPLAINED WHEN MOVERS WERE NO-SHOW/NO CALL AT APPOINTED TIME - THEY WERE NOT HELPFUL. TWO MESSY-LOOKING EMPLOYEES & A BEAT-UP TRUCK SHOWED UP (OVER 1 HOUR LATE). THEN, INSTEAD OF COMING IN TO "PREP" AND GET THINGS READY, THEY WASTED 40-MIN IN THE PARKING LOT WAITING FOR A GARBAGE TRUCK TO MOVE - THEY SAID THEY DIDN'T WANT TO LEAVE THE TRUCK PARKED SOMEWHERE ELSE. ASSISTANT WAS CONSTANTLY CHATTING ON HIS PERSONAL CELL PHONE AND WASN'T HELPFUL TO THE TEAM LEADER. THERE WERE SOME POSITIVES: LEADER GAVE ME NO HASSLE ABOUT BRINGING FURNITURE (BED, DESK, 2 DRESSERS + SOME BOXES) UPSTAIRS. LUCKILY, NOTHING WAS DAMAGED (BUT WE DIDN'T LET THEM MOVE FRAGILE THINGS!). IT WAS THE TEAM LEADER WHO TRIED TO MAKE THINGS RIGHT BY NOT CHARGING WAIT-TIME OR STAIR-CLIMBING. I GOT THE FEEL THAT HIS MANAGEMENT WOULD NOT HAVE DONE THE SAME. IF I COULD, I WOULD USE *HIM* AGAIN, NOT THIS COMPANY. BEWARE: YOU GET WHAT YOU PAY FOR.

THEY SHOWED UP 2 HOURS LATE, THEN GIVE AN ESTIMATE OF 9 HOURS TO DO THE JOB. THEN THEY INFORM ME THAT THERE WILL BE AN EXTRA $55 CHARGE FOR THE POOL TABLE, THE OFFICE DIDN'T MENTION IT TO ME EVEN WHEN I TOLD THEM I HAD A POOL TABLE. THEN THE MOVERS GAVE ME A HARD TIME ABOUT NOT ABLE TO GET THE TRUCK INTO THE DRIVE AND THAT HE DIDN'T WANT TO LEAVE IT PARKED ON THE STREET. I TOLD THEM TO FORGET IT AND LEAVE. I'LL CHECK THE LIST FROM NOW ON BEFORE I DO ANYTHING, TRY TO SAVE A FEW BUCKS AND SEE WHAT HAPPENS. I WAS GIVEN A QUOTE OF $85/HOUR FOR THREE PEOPLE.