WCCV FLOORING DESIGN CENTER

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We wanted the flooring to match the existing hardwood floors. They unfortunately did not do help us with that decision; we were sent with samples on our own to make that decision. I would've liked some guidance with this; so in this sense, I was disappointed with the customer service. They subcontracted the installation and didn't supply the subcontractor with molding that he needed initially, so there was a delay in getting all the work finished. The finished product looks nice, but I would have appreciated a professional opinion on matching the flooring.

It went fine. the two men who came were cheerful but focused on their work, which they did expeditiously. this is the second time we have used this company - had them install hardwood floors at another location. we would use them again.

I went into the store to choose flooring materials. I brought my father along to bounce ideas off of. The salesman greeted us and I explained my project to him. He proceeded to direct all of his questions and information to my father, even AFTER my father told him he wasn't making the decisions for my project. When the same salesman came out to measure for installation, I knew more about the process for proper application and installation than he did. I told him which way my joists were going in different parts of the house and despite my information he continued to tell me I was incorrect on which direction the wood floor should be installed. He called his "expert" installer who agreed with the information I was trying to tell him. After these two experiences, I felt I knew more than the salesman and wasn't comfortable contracting with this company to perform my job.

It was a very positive experience. They helped us pick out the carpeting. Everything was on time as far as the installation, and it was fairly priced. They cleaned up any mess. We are very happy with how everything looks.

Sinisa Savanovic and his crew arrived promptly at 8:00 am each day. They seemed to work continuously each day until that phase of the project was completed and cleaned up at the end of each workday. They finished the entire project in 2 1/2 days. It included tiling 4 rooms, about 350 square feet with lots of odd angles and cuts. They were always polite and professional. I would use them again and recommend them to friends.

The finished floor is amazing. You can not tell what is original oak and what is new. My only complaint is I didn't know how dusty the project would be. Very honest & friendly.

I contacted them to find out if they do ebonized floors and if so get a quote. Never got a call back.

Prompt, friendly service, knowledgeable staff, courteous on phone, competitive pricing. The floor is beautiful!

THEY SHOW UP IN A TIMELY FASHION, VERY NEAT, GREAT CLEAN UP. THEY ARE VERY KNOWLEDGEABLE. THEY FINISHED WORK ON TIME.

VERY FRIENDLY AND POLITE AND CARED ABOUT WORK BEING DONE RIGHT.

SALES PERSON/ESTIMATOR FORGOT TO PASS ON INFO TO THE RESPONSIBLE PARTY AT OFFICE. BUT A PHONE CALL TO THEM GOT EVERYTHING STRAIGHTENED OUT WITH VERY LITTLE HASSLE. THE OFFICE PERSONNEL AND THE ON SITE TECHNICIANS WERE VERY NICE, PROFESSIONAL AND GOOD AT WHAT THEY DO.

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OWNER, PAT WILLIAMS HONORABLY TOOK CARE OF THE PROBLEMS WE WERE HAVING. HE CAME TO OUR HOUSE, HE IS A MAN OF HIGH INTEGRITY.