Our complaint is much like the prior complaint of 2017. Apparently he is still conducting business in the same manor. Rob Cook, reported to the job sporadically citing many excuses (which were outlandish) why he was not able to work. Suffice it to say, he did not finish the job after being paid and would not return calls or text messages. If we had seen all the negative feedback on him, we never would have hired him. Today personal integrity, moral and ethical relationships are the cornerstones of business. It pays in good will for the short term and earns dividends in the long term in the form of solid, mutually rewarding relationships and referrals. In the law of Karma, he is responsible for his own life and how he treats other people. We do however wonder if he likes the man looking back at him in the mirror each morning.
Description of Work: Remodeling
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Lindsey K.
04/2017
1.0
contractors, decks
+ 0 more
He came and did the job, the paint was running as he did it when it was raining, the vinyl fencing had screws missing in multiple locations, the wood pieces he put on and painted were not put together and the pieces were over lapping, 7 of the pieces (out of 12) fell off because he glued them on instead of nailing them in. He came out to "fix" the paint job which still wasn't fantastic, he put in a few more screws and then when we called about having him come out to replace the wood pieces, he stopped calling, messaging and answering myself and my husband, even after multiple messages left on his voicemail. We had to go hire someone else to complete the job since he wouldn't answer. He is unprofessional and shouldn't say things like "Not to toot my own horn, but this looks nice", when in fact IT DOESN'T!! It was a poor job and now he won't even come fix it! DO NOT HIRE THIS GUY!! Trust me, you will not be satisfied!! LOOK ELSEWHERE!!!!!!
Description of Work: removed our rotted wood from the posts of our porch and replaced the middle with vinyl fencing. Then painted the posts and put new wood on top and bottom of the posts
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Service Categories
Interior Painting,
Decks and Porches,
Unfinished Carpentry,
Basement Remodeling,
Doors,
Exterior Painting,
Kitchen and Bath Remodeling,
Glass Block,
Ceiling Fans,
Pressure Washing,
Deck Maintenance,
Chimney Caps
FAQ
Rob Cook Painting & Remodeling is currently rated 1.5 overall out of 5.
Sunday: 9:00 AM - 6:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Rob Cook Painting & Remodeling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Rob Cook Painting & Remodeling offers free project estimates.
No, Rob Cook Painting & Remodeling does not offer eco-friendly accreditations.
No, Rob Cook Painting & Remodeling does not offer a senior discount.
No, Rob Cook Painting & Remodeling does not offer emergency services.
No, Rob Cook Painting & Remodeling does not offer warranties.
Rob Cook Painting & Remodeling offers the following services: We do all handyman services, specializing in the painting and remodeling. No job is too big or too small. Best to call for free estimate.