Rob Cook Painting & Remodeling

Our complaint is much like the prior complaint of 2017. Apparently he is still conducting business in the same manor. Rob Cook, reported to the job sporadically citing many excuses (which were outlandish) why he was not able to work. Suffice it to say, he did not finish the job after being paid and would not return calls or text messages. If we had seen all the negative feedback on him, we never would have hired him. Today personal integrity, moral and ethical relationships are the cornerstones of business. It pays in good will for the short term and earns dividends in the long term in the form of solid, mutually rewarding relationships and referrals. In the law of Karma, he is responsible for his own life and how he treats other people. We do however wonder if he likes the man looking back at him in the mirror each morning.

He came and did the job, the paint was running as he did it when it was raining, the vinyl fencing had screws missing in multiple locations, the wood pieces he put on and painted were not put together and the pieces were over lapping, 7 of the pieces (out of 12) fell off because he glued them on instead of nailing them in. He came out to "fix" the paint job which still wasn't fantastic, he put in a few more screws and then when we called about having him come out to replace the wood pieces, he stopped calling, messaging and answering myself and my husband, even after multiple messages left on his voicemail. We had to go hire someone else to complete the job since he wouldn't answer. He is unprofessional and shouldn't say things like "Not to toot my own horn, but this looks nice", when in fact IT DOESN'T!! It was a poor job and now he won't even come fix it! DO NOT HIRE THIS GUY!! Trust me, you will not be satisfied!! LOOK ELSEWHERE!!!!!!