Rc Concrete leveling

They are the picture of incompetence.i was quoted a good price for leveling the slabs at the end of my driveway. I was told the repair would be quick and easy. The crew arrived on time drilled hole in the drive and pumped over tw0 hoppers of slurry into the holes. After the slabs did not move, they removed a drain grate they discovered that the slurry was infiltrating the culvert under the driveway. At that point they said they could not level the slabs, packed up their equipment and left, leaving a culvert completely obstructed by mud. When I called they offered no help with the mess they created but did say no charge. Gee thanks.

I had originally hired RC Concrete Leveling (Stow, OH) to level the front porch of my home in August of 2014. They completed the work, but after approximately two years, the porch had settled again and the mortar above and around the porch had cracked. RC came out again to level the porch and I repeated the process of hiring a contractor to replace the mortar and another contractor to recover the porch with the Sundeck material. I contacted RC Concrete once more several weeks ago and asked that they come out (third time) to level the porch as it had settled yet again. They showed up to perform the work in the afternoon of August 30, 2018. I stayed with the RC staff while they worked, where I observed the splashing of their leveling material from their wagon onto my driveway and porch. When they were pumping in their fifth wagon load of leveling material, I became concerned about how much they intended to pump into the porch, since it appeared to be much more than the last two times they had performed this same work. I asked how he knew when the porch was at the correct height, where he replied with, “I just guess.” Obviously concerned by such an unprofessional response, I handed him a level for him to use, but he never used it. I looked at the porch when the work was completed and observed that the 6-inch front porch slab had cracked in several places, which in my opinion validated my concerns that RC had overfilled the porch. I commented that I was not happy that he cracked the porch and was told, “That stuff happens”. At approximately 10:30 that same evening, approximately 1,000 pounds of the leveling material broke through the lower level ceiling of my movie theatre room onto the floor, woodwork, walls, light fixtures, door, and furniture. The next morning when I contact the owner of RC Concrete Leveling, Steve Cheatwood, he told me to contact Servpro or a company like them to clean up the room as soon as possible and then to contact him when this company had arrived. I followed Mr. Cheatwood’s instructions, but when I called him he said this was not the fault of his company. He further refused to give his liability insurance carrier’s information and began making excuses as to why this happened, none of which were his responsibility. It is the responsibility of this company to properly perform their work and in the event of a mistake, such as in this case, they need to take responsibility for their errors and not simply blame others for their incompetence.

after re-leveling the steps it made it worse and I called them two more times after I paid and never got a call back!

It looks fantastic, and better than when we purchased the home 14 years ago -- I wish I would have gone ahead with getting it done years ago. I worked with Mark and his team to schedule this as early as possible in the season, and had it done last week. Also of note -- I was led to believe by other vendors (that had given me an estimate at significantly higher rates) that there would be many noticeable holes/plugs that would detract from the finished appearance. In actuality, there are only a few, and they are hard to even locate. I cannot recommend them any higher!

couldn't be happier, travis and crew nice and informative answering all my questions. hard workers and excellent cleanup.

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They did not honor their warranty. I called multiple times

They leveled five slabs on driveway, sidewalk and front porch. It was wonderful. They were able to restore to original position.

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I called several places and these guys did a great job. The guy who worked for them lived on my street. He stopped by and took a look at everything, and trusted me to leave a check for them on my door and they took care of it for me. I called them, and they came out and gave me an estimate. Then they took care of it and I had a lot of things in my list. Everything that was in my basement was out of my basement. I liked them because they just took care of it. In other words, I had good luck with that. I would use them again in the future but I hope I don't have to.

Job was done but the garrentee was not honored. After numerous calls I just gave up. The sidewalks sunk again and they said they would come out and redo them but never showed. I would not recommend them.

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Leveled the conrete slabs and step to the front stoop for my home which is on a corner lot. There were over 30 slabs of which almost all were tilted one way or another as much as 1 and 3/4 inches making snow removal difficult and creating a tripping risk. The company sent employees out to inspect the property and they were very clear as to the costs that were involved. Their estimate was honored, the workmen were prompt, courteous, respectful, and professional. I am very pleased with the results.

I thought they had excellent service. My estimate was prompt and they arrived here in a timely manner. Also, the clean up was excellent and the price was reasonable. They do quality work and I would recommend them.

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Their service was great and I would be willing to use them again in the future. They do a lot of different services, very dedicated, thorough, and the follow up was unbelievable.

Excellent. They did miss filling one spot, but I called and they came out immediately to fix it and were apologetic. Sales person who did estimate was professional, personable, and punctual. Very responsive to first contact and time of estimate, as well as completion of work.