Great service! gave me a new heating unit. Installed quick. Had a lot of info on his products. Very professional throughout the process and he services my air conditioner. I trust Ken with all me heating and cooling needs.
Description of Work: Installed a heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Richard G.
08/2012
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
+ 1 more
I am, as always, very pleased with the quality of work, professionalism and prices that Ken, the owner, has shown me. I have owned rentals for almost 10 years, and went through several contractors on various properties, some good, some not, before I came across Ken in the past year or so. I tried him out as I had heard good things about him, and have never looked back. He has repaired air conditioning, water heaters, furnaces, snaked drains, and done other miscellaneous repairs for me at my own residence, my rental units, and now at one of my family member’s homes, and have found him to be extremely reliable. If he says he’ll be there at 6pm, he’s there at 6pm. I am a real estate agent, and have now started giving his name to my clients as well. He is fair in his pricing, and he is great at thinking outside the box if necessary to get the job done. He’s a hard worker. In my 87 year old grandmother’s case, he routinely pops into the living room to let her know what is going on, call’s me if I’m not able to be there, and keeps everyone informed. If he has to run out and get something, he tells you, he doesn’t just disappear. Highly recommend him. His work phone is (330) 696-9474.
Description of Work: Ken, the owner, replaced a thermostat, hose, connectors and miscellaneous other parts of my grandmother’s water heater system. I am quite familiar with water heater problems and knew roughly what to expect as the diagnosis, and was very comfortable with his assessment. He has also done extensive work at my own place of residence and at my rental property as needed. In this case, the pipe that hot water flows out of from the water heater was leaking badly, and spraying everywhere. He was on site as soon as possible, kept me informed, and was done with the job in a very reasonable timeframe.
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Service Categories
Drain Cleaning,
Natural Gas Lines,
Plumbing,
Heating and Air Conditioning,
Electrical
FAQ
BIG BOY HEATING & COOLING is currently rated 5 overall out of 5.
BIG BOY HEATING & COOLING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, BIG BOY HEATING & COOLING does not offer free project estimates.
No, BIG BOY HEATING & COOLING does not offer eco-friendly accreditations.
No, BIG BOY HEATING & COOLING does not offer a senior discount.
Yes, BIG BOY HEATING & COOLING offers emergency services.
No, BIG BOY HEATING & COOLING does not offer warranties.
BIG BOY HEATING & COOLING offers the following services: Heating repair/install.central air recharge,repair/install.plumbing.hot water tanks repair/install.drain cleaning