10 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES MAY APPLY. NO SERVICE CHARGES. EXTRA CHARGE FOR AFTER HOURS SERVICE. LICENSE # 24755. MAY CONTACT THROUGH EMAIL.
Business highlights
19 years of trusted experience
Emergency Services Offered
Services we offer
RESIDENTIAL & COMMERCIAL ELECTRIC, ENERGY EFFICIENCY & ALTERNATE ENERGY.
The rep that came out to look at the job and to give me an estimate came on July 18th and told me it was a 2 day job. It took until Sept 23rd. There were many false promises, they didn't show up on time and they wouldn't let me know that they were going to be late or didn't come. They held up with their estimate. The workers were nice and polite. And the work was good.
Description of Work: They installed new electric service to my new garage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
1.0
punctuality
1.0
$2,575
Response from KC SOLUTIONS
I DON'T DISPUTE THE TIMELINE PROVIDED IN THIS REPORT. WE EXECUTED THE WORK IN THE BUDGET PRICE GIVEN AND WE DID AN ADDITIONAL $250 WORTH OF WORK IN A NEIGHBORING HOME THAT BELONGED TO THIS CUSTOMER WHICH I CHOSE NOT TO CHARGE HER FOR. DUE TO SCHEDULING CONFLICTS AND A FAILURE ON MY PART TO SEE THE COMPLETION THROUGH WE DID NEGLECT THIS CUSTOMER AND HER NEEDS. I WOULD LIKE TO POINT OUT THAT WE DO A LARGE VOLUME OF ELECTRICAL WORK IN ALL PHASES OF THE INDUSTRY AND I AM SORRY TO SAY THAT WE ARE NOT PERFECT. I AM TRYING TO ENCOURAGE OTHER CUSTOMERS THAT WE SERVICE TO JOIN THIS SITE AND POST COMMENTS ABOUT OUR SERVICE AND QUALITY AND I CAN ASSURE ANY READER THAT AN OVERWHELMING MAJORITY OF OUR CLIENTS ARE QUITE SATISFIED WITH OUR COMPANY. UNFORTUNATELY THIS CASE WAS POORLY HANDLED AND AS IS USUALLY THE NORM UNSATISFIED CUSTOMERS TEND TO BE THE MOST PERSISTENT IN VOICING THEIR OPINIONS ON SERVICE. AGAIN, I REGRET THE MANNER IN WHICH THIS PROJECT WAS HANDLED AND WOULD LIKE TO THINK THIS CUSTOMER FOR HER BUSINESS.
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Service Categories
Electrical
FAQ
KC SOLUTIONS is currently rated 1 overall out of 5.
Monday: 7:00 AM - 3:30 PM
Tuesday: 7:00 AM - 3:30 PM
Wednesday: 7:00 AM - 3:30 PM
Thursday: 7:00 AM - 3:30 PM
Friday: 7:00 AM - 3:30 PM
KC SOLUTIONS accepts the following forms of payment: Check,MasterCard,Visa