WALLCRAFTERS Interior & Exterior Finishes

unknown

Poor communication. Does not return calls or have time for my business. Waste of time.

no contact, no details

We are very pleased with all of the work done by Ken and his crew. They worked hard to do the repair work that we asked for and were very personable, professional and dedicated in all aspects of the job. We have no hesitation to recommend Wallcrafters to friends, neighbors or even total strangers. It is always nice to meet someone who cares about his work and takes pride in the craftsmanship which he brings to his chosen trade. Our special thanks go to Ken for a job well done!

Provided an estimate of services

Went great, work was done fast and efficient. I already have plans of calling them to do the drywall on my kitchen remodel.

unknown

unknown

They arrived on time and protected all the flooring with drop cloths so we didn't have to worry about dust getting in the carpet in the basement. The original drywall company didn't do that. We put some plastic down and that was all the protection we had with the first job. They didn't even bring their own lighting. Wallcrafters finished on time and they cleaned up after themselves...again something the first company did not do. They brought everything they would need to do a top notch job and finished when hey said they would. They even provided a detailed invoice so we can go to small claims court against the first company.

We are finishing our basement and scheduled an estimate appointment with Wallcrafters for Sept 24 between 5:30 and 6:00pm. When no one showed up by 6:00pm, we called the number we were given and were told that the office had faild to text this particular guy about the appointment so he didn't remember it and wouldn't be able to make it out that night. After a cursory apology, he reschedule with us for the next day at the same time (5:30-6:00pm). Again, no one arrived by 6:00 pm and we assumed they weren't coming. At 6:50 pm, we received a call from the Wallcrafters office that someone was on their way over and they were "running a little behind." We told them at that point not to bother showing up.

Very professional knowledgeable, true craftsmanship - did a wonderful job.

Ken returned my phone call promptly, and came to do the job on the day and time agreed upon. Ken did a very professional job and the celing repair looks flawless. He cleaned up very well too.

I have very mixed opinions on this company. The owner, Ken, is very nice and does excellent work. As a drywall company, WALLCRAFTERS is excellent. Others have commented on the quality of the drywall work in our basement. My concerns come in two areas: 1) We had additional work done beyond the scope of our original contract. I feel the price of this additional work was not proportionate to the price of the originally contracted work. I take responsibility for not insisting that the additional work be quoted before having it done. 2) The quality of the non-drywall work (i.e. installing the two new doors) was not on par with the drywall work. As such, I wish I were offered a "maybe" option in the "would you use this company again in the future" option. It would depend upon the job being done. For strictly drywall work, I would recommend this company. This is also why my ratings are right down the middle (depends upon the aspect of the job).

Wallcrafters and came out to do the work, which was completed on time. The ceiling shows no difference from the original ceiling, which was stamped with a pattern. The only compliant, was that there were several spots of dried joint compound on pieces of furniture. these we easily removed.

They arrived on time and worked professionally and cleaned up after the work was completed. Removed water damaged wallboard and wood. Fixed leak in the flashing and replaced roofing tile. Restored outer wallboard and wood.

Everything went fine but final clean up wasn't done well.

Ken Murray (project manager) came and gave me a free estimate. He spent 40 minutes giving me the estimate and going over the work and things that would need to be done. This impressed me because he didn't even know if he was going to get the job and he spent all that time going over the estimate with me. Wallcrafters was a little pricey, but I was willing to pay for the quality and the professionalism. They came when they said they would barring one day that needed to be rescheduled. The job was done more quickly than I thought it would be done which is a first for me. The room looks great! I couldn't be more pleased. The workers that come to the house are courteous and they do a great job. They were well worth the price.