Segrest Moving & Hauling

Attributes like “reliable service” and “quality care” are the opposite of what I received from Segrest Moving and Hauling. Upon scheduling an appointment for service - two weeks in advance, I received a text message from Corey on the day of my move. Merely 40 minutes before my appointment time, Corey announced a late arrival, with no ETA. Despite the inconvenience, wasted time and missed work, I was still willing to trust that Segrest would honor their commitment. After hearing nothing from Corey for hours, I sent text messages, called three times, left voicemail, but to no avail. Segrest Moving and Hauling NEVER SHOWED UP! After nearly five hours of waiting for Corey, I left a voicemail expressing my dissatisfaction and requested a call back. Not only did Corey leave me high and dry on my move, he did not even return my call. To add insult to injury, I received no explanation, recompense, or apology. This has been the worst customer experience that I have ever received. I do not recommend Segrest Moving and Hauling if you need reliable and professional service!

well - 3 hours late. Moved HALF of the items, took a 1 1/2 hour break in the middle he expected me to pay for (admitted went home, cleaned up, changed closthes). Damaged furniture (the cats scratched it, then admitted they didn't want to protect the furniture with moving blankets because "it had dog hair on it". Corey said the only reason they "moved" me was because they had moved me before, and I was a "nice lady", or else they would have refused and left after they finally showed up. BTW - it was not a mover assisting him, it was his wife. He was pleased with the "work" they did, and couldn't understand why I was upset at damaged furniture (the other piece "that's not a scratch, that's just where the finish got rubbed off"), and his disappearing for 1 1/2 hours mid move. So I paid full price for a half move and he thought he was doing ME a favor? Do yourself a favor. Call someone else.

Called a different moving company.

We were extremely pleased with Segrest Moving. The two men that came to our home were very professional, courteous and very careful with our furniture. They did not waste any time and we were amazed at how quickly they got us from one house to our new one. They were also very reasonable compared to several other companies that we contacted.

It went really well , although I had a broken leg on my mirror, I was able to fix it, safes was on there sides, when i ask to not carry on side only up right. other than that was perfect.

I was very impressed with them. They are friendly and efficient. We had them move a couch that was very heavy but they got it out the door very easily and didn't damage anything.

They are very good. They did what they said they were going to do. They are very efficient and I would highly recommend them to anyone. They are a family owned business and very reasonable.

I've used their service numerous times and they have always responded promptly and with courtesy. They have always asked a fair price and do a great job of making sure everything is picked up and cleaned up afterwards.

My husband called for an estimate and they went over WHAT we had to move and WHAT size truck we had rented. After talking it over my husband knew he needed a bigger truck. We had rented a 16 foot and changed to a 26 foot. They arrived right on time, called saying they were on their way. They went to work right away, worked non stop for 2 1/4 hours ...they were DONE. The truck was packed to the brim so my husband was SO GLAD he had rented the bigger truck. They cleaned up by sweeping out our garage and had even picked up trash and put it in the trash cans. We were thrilled with their service !!!!

The two workmen were focused and took the pile down to the dirt, including some of the weeds in the area that had begun to sprout. The area was in very good condition upon their departure. We would definitely use them again.

It's a small local company. He was responsive. He had told me that he probably couldn't get to me until the 2nd of March. I told him that I need the moving to go with and asked him to give him an hour's notice and he called me and came on Thursday morning as he had had a cancellation.

I was really happy that they called me back later in the same day and came out the next day. They hauled away what I needed to haul away and they did a wonderful job. The trash company wouldn't pick up those items, but they hauled it away for me. They came out when they said they would and took only five minutes to haul the items away.