My name is Dee & I have found that I really love taking care of people & places. I love the freedom of being my own boss, working with others & cleaning!
Business highlights
9 years of trusted experience
Services we offer
Residential and Commercial cleaning services are offered including house cleaning, office cleaning, window cleaning, garage cleaning, organizational and additional projects are also an option.
Something is really off here ! Started out fine- good cleaning and timely; however Dee seemed very annoyed that I needed to be home while she cleaned ( working out of her way ). She wanted access to the house to come and go but we agreed on a 1 hour window for start time -- that soon became 2..... and then just didn't show up although she had confirmed within 12 hours. There were many conflicting stories --- something really off
Description of Work: General Housecleaning
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$53.37
Response from I Luv Cleaning Services
Exact times were very important to you which is the reason I tried to explain to you that the majority of my customers are not home and prefer it that way (not the other way around). Generally, I run behind because I give every job the utmost detail and exceed expectations. I hope you find a cleaning company that better matches your needs. Thank you!
Kelly S.
08/2017
3.0
house cleaning
+ -1 more
Decent up until two weeks ago.
Description of Work: Cleaned my home on a weekly basis. Did a fair job. The agreed to time every week was at noon. So you could expect her to be anywhere from an hour to half hour late weekly. Two weeks ago I was away and my wife asked her what we paid her and she quoted a rate that was six more per hour that we had agreed to. My wife questioned me about it and I then proceeded to ask Dee what the issue was. She then had an excuse that she normally charges $31.00 per hour and not $25.00 but because I had tipped her so well each time she didn't say anything. When we first met and I interviewed her the rate was $25.00 per hour. I had thought we moved along from that. The following week she was about 45 minutes late and cleaned and I thought all was well. I never complained about her excessive tardiness or inability to be on time. Last night I get a text from her saying she will be here at my house between 11:00 AM and 12:00 noon. Around 2:15 it hit me that Dee had not shown up yet. So at 2:18 I placed a call to her cell phone which went straight to voicemail. At 2:30 PM I received the following text message "Hi Unfortunately, I'm no longer going to be able to move forward with our business relationship. I take great pride in the work I do and I genuinely love people and love to clean. The people are at the heart of the work I do. I wish you and your family the best. Mind you she was suppose to have been at my house at 11:00 AM and didn't even bother to call/text me that she wouldn't be showing up. Beyond unprofessional and further goes to illustrate her extreme unreliability. She seemed like a nice enough person. She did a fair job, charged $5.00 per hour more than any other housekeeper I have had. All in all I wouldn't hire her back. Not how you leave things with a client who pays you well in cash each week.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$100
Pam K.
05/2017
5.0
house cleaning
+ -1 more
Dee did an amazing job! Very pleased with how the house looked afterwards.
Description of Work: Housekeeping-bathrooms, kitchens, sweeping and mopping of floors, vacuuming of three floors, light dusting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Charlene C.
04/2017
5.0
house cleaning
+ -1 more
Very detail- oriented and willing to customize her routine based on the customers' needs.
Description of Work: Weekly housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rebecca H.
04/2017
5.0
house cleaning
+ -1 more
Very well. She does a very thorough job. She works fast so she gets a lot done. Handles herself very professionally. She checks in each week to make sure I let her know what I want done that week. I have been very pleased with her work.
Description of Work: General house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karin V.
04/2017
5.0
house cleaning
+ -1 more
Dee is wonderful. Very hard worker. Gets more done in 2 hours than I ever could. I have two dogs and she doesn't mind them being underfoot as she's cleaning. She's very open to feedback and some weeks I leave her a list of things I want done, other weeks she does general cleaning - Kitchen, two full bathrooms, 1-2 loads of laundry, bedroom and floors.
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Service Categories
House Cleaning,
Home and Garage Organization
FAQ
I Luv Cleaning Services is currently rated 4 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
I Luv Cleaning Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, I Luv Cleaning Services offers free project estimates.
Yes, I Luv Cleaning Services offers eco-friendly accreditations.
No, I Luv Cleaning Services does not offer a senior discount.
No, I Luv Cleaning Services does not offer emergency services.
No, I Luv Cleaning Services does not offer warranties.
I Luv Cleaning Services offers the following services: Residential and Commercial cleaning services are offered including house cleaning, office cleaning, window cleaning, garage cleaning, organizational and additional projects are also an option.