DeLong Air Inc

They have visited us several times for unrelated issues on an HVAC unit installed before I purchased my home. I use the home as a rental now, and they were always courteous to my tenants and easy to work with over the phone while the technician was on the job. The customer service is fantastic over the phone also when you first call or after calling for billing and follow on! Highly recommend!

Excellent; punctual, professional and very knowledgeable of system.

We have always been more than satisfied with DeLong. Rate them the highest for professionalism. There workers are clean, courteous and knowledgeable. We wouldn't think of using anyone else. They give us peace of mind that if anything went wrong they would be here and fix it.

Ted and his crew were great to work with and we have been happy with our unit. I would definitely recommend them to my friends and family.

We had our furnace checked by a company who provided a coupon on Angies List and they told us the heat exchanger was cracked on our 18 or so year old furnace. We were also told that after next year we would not be able to get a coolant? for our 25 y.o. air conditioner. We decided to buy a new furnace and air conditioner. That company sent a high pressure salesman to our home who spent several hours inspecting every room and FINALLY gave us an estimate on both a new air conditioner and furnace. We felt the estimate was way too high and contacted deLong who was local, and was recommended by friends and Angies List. Ted gave us an estimate that was a little more than half of what the other company told us for both air conditioner and furnace. When I told the other company their estimate was too high they said they would match De Long's but backed off when I told them how low DeLong's was. It really made me feel the other company was taking advantage of us big time- what if we had gone with them and paid thousands of dollars more not realizing how much the price was negotiable. We hired DeLong and when we turned on our old furnace, the blower wouldn't work. Ted got the furnace working with a temporary motor he provided that kept our old furnace working for two or so weeks until he could install the new furnace and air conditioner. Ted was always very responsive to our needs and we were very pleased with the installers and how they fit the installation into our schedule. We highly recommended deLong, their responsiveness, price, service and product, although we haven't used the air conditioner yet.

Everyone I dealt with was very friendly & professional, including the owner, office manager, & installers. Price was the best from the 4 total quotes I received. I would highly recommend.

The service man was very professional, came did the checkup, I paid him & thanked me when he left.

Gabe made sure my furnace was ready for Winter weather. He was courteous, professional, & answered all of my questions! DeLong Air has always done a great job for me!

Excellent! On time, job performed promptly. Friendly and reasonable price.

Great company. Excellent customer service.

Great work. Prompt and professional

Just that they have great customer service and he knew what he was doing. Just one person came out.

very quick and smooth. In and out. courteous.

Everything checked out fine. We need a new filter in December and we will take care of the filter. The service person, Don, is very professional and always on time for the appointment.

Excellent. Always dependable friendly and on time. .

I know once they finishthe service call there won't be any call backs.

Checked and tightened electrical connections. Tested motor and other parts. Washed outdoor condenser coil. Excellent service. Company offers service plan with discount if prepaid.

perfectly. Punctual, polite, reasonable.

Delong is a great company to do business with and they are very professional. I recommend the service agreement, which is simply paying for your annual service ahead of time. With that, they will take of any problem you have within 24 hours. Highly recommended!

The heat pump had to be replaced but we had to use another company to do that because the warranty did not allow DeLong to service that brand. So, we had to use a company recommended by Bryant. The warranty has expired and we've gone back to DeLong to do our work!

Technician went out of his way to retrofit new part to an older unit.

Install men showed up on time and were very professional.

Don originally came to repair AC. Compressor was shot, he explained AC and furnace would have to be replaced. We agreed the financing was done next day. Due to my health the of a expedited the installation. The installers got the AC in that day and by the next day. The job was totally completed.

Very quick. Arrived at time specified. He also got very wet due to rain that started just as he started working on my outside unit. He made no complaints. Extremely professional.

Ted and his employees did a great job. Clean, neat and professional. Installed in 2 days.