Do not hire these guys, they are scammers. We hired them for a tree and stump removal in 2021. They were very communicative in the beginning and worked quickly to take the tree down. They did not remove the stump because it was surrounded by our deck and their grinder could not get to it. Instead of giving us the money back for the stump removal as we preferred, they signed a document saying they would come back when the deck was being replaced to remove the stump with no expiration on the service. We are now doing the renovations and are ready for the stump removal, but I can't get them to come out to look at it or perform the work. I have spoken to them twice about it, and now they are not returning my calls or text messages. I have been trying now for 2 weeks with no success. So that we can move forward with the work on our property, I have to hire someone else to remove the stump, essentially paying for it twice.
Description of Work: Tree and stump removal
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
James F.
06/2022
5.0
tree service
+ -1 more
Very quick, very reasonable, less than other quotes.
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Service Categories
Tree Service
FAQ
Ackleys Arbor Care is currently rated 3 overall out of 5.
No, Ackleys Arbor Care does not offer free project estimates.
No, Ackleys Arbor Care does not offer eco-friendly accreditations.
No, Ackleys Arbor Care does not offer a senior discount.
No, Ackleys Arbor Care does not offer emergency services.