Kim Glascock Plumbing

I contacted this business on Tuesday, March 21st regarding 3 plumbing jobs that needed to be done in a house I recently purchased. The person I spok with told me that we could arrange a meeting at the house at 8:15 Thursday morning(the 23rd). I was asked to text him my name, phone number, address of the house, services needed, and the time of the appt. I did this. I texted the business Wednesday to make sure the meeting was still fine the next morning, but got no reply. Thursday morning, I was at the house at 8:15am and the guy never showed up. After 15 minutes, I called and got no answer or call back. Total waste of my time.

On Friday evening my old Hot Water heater died. I requested a quote and the earliest non-emergency appointment from Kim Glascock which was Monday morning at 9am. Over the weekend I got the courage to install the new hot water heater myself; meaning I wouldn't need Kim to install my new hot water heater. On Monday morning Kim should up to check-in, to make sure everything went smoothly and to see if I had any issues. Kim was very responsive and professional in all his communications throughout the weekend (off duty hours). If I ever have any future plumbing issues I will definitely use our local tradesman Kim. Thanks!

Kim had to make two visits - the part had to be ordered from Moen. We had purchased a replacement faucet from Lowe's (a Delta) but he quickly reminded us that the Moen had a lifetime warranty and was a much better faucet. He contacted the company and had them ship the parts to him. A few days later he came to the house (called the day before to make sure the time was appropriate) and quickly and easily installed the repair. I was able to return the Lowe's replacement - Kim saved me some great money. We've used Kim many times in the past (hot water replacement, irrigation system for our house, installing gas line for fireplace) and he has always done quality work at a great price. He's highly professional, quick, and efficient. It's always a pleasure to have him do service for us.

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