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Shield Roofing & Construction LLC

Roofing, Gutters, Skylights,

About us

Shield Roofing & Construction LLC. has been successfully serving the Tri-State area since 2012. We later opened our doors to help more homeowners recieve quality roofs in West Virginia, Ohio, Pennsylvania and Florida. We take great pride in our reputation for outstanding workmanship and quality products.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Roofing, Siding, Gutters, Window Replacement, & Exterior Doors. We are now offering total home remodeling.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.346 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
11%
3
11%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.4
responsiveness
4.1
punctuality
4.2
Showing 1-25 of 46 reviews

Jill L.
10/2020
5.0
decks, roofing
  + 0 more
Did a great job replacing my old roof. The one issue was quickly addressed. Jeff did an excellent job of explaining.
Description of Work: Roof Replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandy K.
10/2020
5.0
decks, gutter repair, roofing
  + 1 more
Free estimate. Fair pricing. Quality work completed. Even completed job early and excellent clean-up. Crew very hard working and courteous. I will use them again when it is time for siding replacement.
Description of Work: Roofing repair and shingles. Also, new gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

gary S.
05/2020
3.0
gutter repair, roofing, siding
  + 1 more
$ was competive ; At job site communication & scheduling was terrible ;daily focus and job preparedness lacking , This company really needs some managerial focus and a daily site specific project manager. Craftsmanship & the sales process were the strong suits. (C-)
Description of Work: new metal roof , R&R siding, a window replacement

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$441,000

Response from Shield Roofing & Construction LLC
The specific crew that worked on your home, has been working with us for 5 years and we have plenty of confidence on their workmanship. We understand that we had a punchlist after the work was completed and the punchlist was taken care off in less than a week, to your satisfaction. When we commit to a project, our commitment is that once the project is completed, our customer is satisfied. NOT that we do a perfect job, since we have to account for human error, but as you know, we are one phone call away and we will work diligently to get your project right and completed.

Jessie B.
12/2019
3.0
roofing
  + -1 more
It went great guys showed up and knocked it out only down fall ithey finished after dark and there clean up was far from good.
Description of Work: Replacement of roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$6,800

Response from Shield Roofing & Construction LLC
Thank you [Member Name Removed] for taking the time to review us. It's good to know that you are pleased with your new roof. However, we are sorry to hear that you were less impressed with the cleanup. We strive to make each and every client happy and satisfied with the final results as possible. If you have any questions or concerns, feel free to reach out to us at your earliest convenience. Thank you again.

Scott B.
09/2019
5.0
gutter repair, roofing
  + 0 more
They did a great job, on time, professional, responsive and final cost under the estimate. Highly recommend them for all your roofing needs!
Description of Work: New roof and gutters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from Shield Roofing & Construction LLC
Thank you so much for your review. We really appreciate.

GENE D.
08/2019
5.0
roofing
  + -1 more
UPDATE: Very very pleased, i have a very large complex roof took them 4 days they also put a metal roof over bay. what's nice is they have an expert "inspector" come and inspect the job....i don['t know much but nice to know they want it "just right" and that we are pleased. also they call me at all stages....amazing. the way any service should be. special accolades for CHRIS BROWN my go to guy always helpful. amazing guy did a great job explaining the work, schedule, warranty (which is industry leading and worry free--AND TRANSFERABLE when i sell my house in 4-5 years ), Great house selling point. WARRANTY by GAF its the only way to go. VERY PLEASED. LEARN FROM MY MISTAKES PLEASE--my house roof is 22 yrs old had a leak had it fixed by replacing 1/4 or my roof so the shingles would match--that guy who "did this for 30 yrs" did a cra% job my orkin man told me it was about to delaminate didn't use enough nails and poor install. Had someone that did my brother in laws house re-do the mess. used 30yr shingles both times--BUT INSTALLERS ARE ABSOLUTELY CRITICAL. it was better leak fixed but some are curling--both above done over 6-8 months. AT 22 years I'd look at replacing my complex roof (12:12 pitch) next 1-3 yrs. My orkin man told me the only shingles to use (NONE AT LOCAL HOME IMPROVEMENT STORE) WAS GAF--THE NUMBER ONE INSTALLED SHINGLE IN THE NATION. I searched for GAF got search to guide me to SHIELD--to install GAF you have to be a certified, registered installer. Install quality would be CRITICAL leaks are a massive mess. With a 50yr warranty 25 yr labor-- IF I HAD USED GAF 22 YEARS AGO this would have been fixed under warranty and SAVE ME THOUSANDS AND THE LEAK HEADACHE. And if shield goes out of business GAF will find the next closest to fix ALL UNDER WARRANTY---- DON'T CHANCE IT AND ALL THIS QUALITY IS NOT MUCH EXTRA COST--MINE CAME 1/2 BUDGET as per other roofers and will only take 3 days (my roof sq ft is huge--12:12 pitch) LEARN FROM MY MISTAKES I WOULD HAVE SAVED MANY THOUSAND DOLLARS. GAF OR GO HOME. Your roof is the only thing protecting your house form the ravages of weather.
Description of Work: REPLACED ROOF

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Shield Roofing & Construction LLC
Thank you so much for sharing your experience with us. We really appreciate your review! thank you so much.

Henry S.
08/2019
5.0
roofing
  + -1 more
Very professional. Job done right and in a timely manner. New roof looks great.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,200

Response from Shield Roofing & Construction LLC
Thank you so much for trusting us. We really appreciate your review!

Christopher M.
06/2019
3.0
roofing
  + -1 more
The materials are good. Workers used good safety practices. Mistakes were made but they were fixed. The workers didn't speak English well and it was hard to communicate when the supervisor wasn't present. The project office is in Peru and that person was hard to understand. The local Some drip edge and flashing wasn't replaced,some mismatched tiles were used, and some other issues were noted, but a crew came and fixed everything. Roof looks great. SP192356
Description of Work: replace roof

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Shield Roofing & Construction LLC
We apologize for the problems caused, we really appreciate your review!

Victoria S.
03/2019
5.0
gutter repair, roofing, skylights
  + 1 more
They did a great job and completed the work in a timely manner. They completed our house and out building in 2 days of work and replaced gutters the following day.
Description of Work: They shingled our roof, replaced fascia and gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Shield Roofing & Construction LLC
Thank you so much for your review. We really appreciate!

Ashley M.
10/2018
5.0
roofing
  + -1 more
Very fast and efficient. They were done in one day once the labor began.
Description of Work: New roof was installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Shield Roofing & Construction LLC
Thank you so much [Member Name Removed]for comments and A rating. We at SHIELD Roofing & Construction greatly appreciate the feedback as we strive for excellence in every project we undertake. Feel free to reach out to us again for any future home improvements you may need like siding, windows, gutters etc. and welcome to the SHIELD Family. Sincerely, Tony Campbell Marketing Director SHIELD Roofing & Construction

Jonathon B.
06/2018
5.0
roofing
  + -1 more
Awesome! experience from start to finish
Description of Work: Roofing Project

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Shield Roofing & Construction LLC
Thank you so much for your review!

Mohammed M.
04/2018
1.0
roofing
  + -1 more
I had a horrible experience with this bussiness , poor work quality , delayed response to work releated problems and unprofessional staff , this company improperly installed a roof on my house that was leaking and caused a lot of interior and exterior ceiling water damage because of this leak , and during the process of repairing that leak , they caused more damages to my newly remodeled home , they refused to repair the damages and delayed responses to repair due to various lousy reasons , finally they came up with a very unreasonable settle of $1000 and me signing a document that they aren’t responsible for any issues with my house anymore , so you either take it or you are a bad guy , We shouldn’t get bullied by a bussiness, I’m in the process of taking legal action against this bussiness , meanwhile I won’t recommend this bussiness to anybody seeking a roof installation , I’m an honest , straight forward customer that may may use a bussiness for any specialized labor , not trying to polish a substandard bussiness like all their crew members who will tell you of How great of a job they do .please filter most of the unrealistic word promises , review the comments carefully and search online for the validity of the bussiness before you take a decision to use any bussiness , Good luck !
Description of Work: Roof installation, roof repair

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Response from Shield Roofing & Construction LLC
We apologize for the problems caused, we work everyday to provide you the best service!

Crystal T.
10/2017
2.0
roofing
  + -1 more
I had high expectations. The project manager whom did the estimate seemed very knowledgeable and i thought I had chosen the best company to do the job BUT the crew that had done the work were young and seemed very inexperienced as if they were just "winging it" and in a hurry. I'm currently waiting on repairs as I have yet to pay them and I'm sure they would like to get paid. In my experience they had poor workmanship and professionalism and i would not recommend (at least not for a metal roof install, with the crew I had)
Description of Work: Metal roof installation

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$4,500

Response from Shield Roofing & Construction LLC
Hi [Member Name Removed], we know that you recently changed your review on Facebook after having met with our owner Jose and it would help [Member Information Removed] tremendously if you would consider doing the same for Angies List. Thank you for taking the time to review [Member Information Removed] and for giving [Member Information Removed] a chance to remedy the situation.

Laura H.
08/2017
5.0
gutter repair
  + -1 more
crew came, knew what they were doing & got it done. another crew still has to come to put gutters on
Description of Work: roof replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,400

Response from Shield Roofing & Construction LLC
Thank you for the kind review [Member Name Removed]! We are pleased to hear your satisfaction with the job. We hope that Shield is who you call first the next time you have a an exterior project!

Donna K.
07/2017
5.0
roofing
  + -1 more
They did an excellent job on the roof. I was well pleased with them. I would hire them again.
Description of Work: Had a new roof put on a house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arthur C.
07/2017
5.0
gutter repair, roofing
  + 0 more
Service was done within time specified and all cleanup completed.
Description of Work: They replaced sofit, facia and rain gutters on double wide manufactured home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,700

Response from Shield Roofing & Construction LLC
Thank you so much for your review! We really appreciate.

Kent E.
04/2017
5.0
gutter repair, roofing
  + 0 more
Very pleased with all work performed. On schedule as promised.
Description of Work: Removed and replaced roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Shield Roofing & Construction LLC
Thank you so much for trusting us, we really appreciate your review!

Roger C.
12/2016
3.0
roofing
  + -1 more
They did a pretty good roofing job. The only problem is we can't get them back. The work was good. I think they are a little expensive. They dished my insurance to pay for some kind of damage and they were a little on the high side. Quality was pretty good. They should improve on their communication with their customer. They kept blaming leaks after they were finished on something that wasn't the problem. I had to have another guy come out and fix it. He was my handyman.
Description of Work: Shield Roofing & Construction LLC put on a new roof.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
1.0
punctuality
1.0

$30,000

Response from Shield Roofing & Construction LLC
Hi [Member Name Removed], thank you for your review! I'm truly sorry you have had trouble reaching out to us. If you have tried to reach us at our toll free number at 877-298-9192 or email shield.roofing.construction"at"gmail.com and still had no reply, please email me directly at shield.roofing.marketing"at"gmail.com. Thank you!

Curtis D.
09/2016
5.0
roofing
  + -1 more
Shield gave us the best estimate, best warranty, with better quality materials. Danny, the salesman, returned our call promptly and showed up on time for the appointment. Other companies didn't even bother to return our call. One company showed up for the estimate appt. 2 days late. They completed the job quickly, cleaned up the mess and made sure they found any dropped nails, and our new roof looks great.
Description of Work: Replace roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Shield Roofing & Construction LLC
We work everyday to provide you the best service. We really appreciate your review!

William C.
08/2016
5.0
roofing
  + -1 more
They did a great job. They were excellent. They got it done quickly and professionally.
Description of Work: We had a new roof put on the house by Shield Roofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Shield Roofing & Construction LLC
Thank you so much for trusting us!

Norm S.
01/2016
5.0
roofing
  + -1 more
Provided best quote. Showed up when promised. One small issue with roof but was corrected quickly. Would reccomend to use. Very happy with roof
Description of Work: Replaced slate roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Shield Roofing & Construction LLC
Thank you so much for being part of our big family!

Mike S.
11/2015
5.0
gutter repair, roofing
  + 0 more
It was great experience. Work was great easy to work with very professional. Will use again
Description of Work: New roof and gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,600

Response from Shield Roofing & Construction LLC
Thank you so much for your review!

Philip H.
10/2015
5.0
roofing
  + -1 more
Showed up for estimate when he said he would. Worked with our insurance company. Installed the roof when they said they would. I'm not a roofer but compared to the installation of my old roof Shield did a noticeably better job; were very satisfied with the quality of the install. Only complaint is that they could have done a better job picking up old nails, especially on driveway.
Description of Work: Removed old asphalt shingles and replaced them with new roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Response from Shield Roofing & Construction LLC
Thanks for trusting us! we really appreciate your review.

Matthew J.
05/2015
3.0
roofing, siding, replacement windows
  + 1 more
I hired Shield Roofing to replace my roof and gutters. My insurance company paid for most of the cost for the roof because Shield Roofing had found evidence of hail and wind damage during a free roof inspection. Shield Roofing helped me file the claim with my insurance company and were at my house when the insurance company sent a representative to check my claim. Shield Roofing told me it would take 2 days to replace the roof and another day to replace the gutters. After a several week delay, mostly due to bad winter weather, Shield Roofing replaced my roof in 1 day. They were trying to take advantage of a brief break in the weather and rushed to get it done in a day. A few weeks later, they replaced the gutters. I found a few installation problems with both the roof and gutters, and they eventually came back and corrected most of the problems. There is still one remaining problem that they will not fix because they claim they are not responsible. This is the first time I've had a roof replaced, so I can't compare the cost and quality of work to other companies. However, several of my neighbors have had their roofs replaced recently, and mine does not look any better or worse than theirs. I didn't get quotes from any other roofing company, so I'm not sure if Shield Roofing's price is competitive or not. My biggest problems with Shield Roofing are their responsiveness and communication. I had to nag them through every step of the process to get things done. Several times they gave me dates when they planned to do something, I would make arrangements to be home, and then they would not show up. Or, they would show up when I didn't know they were coming. I'm planning to have my windows replace and some siding repaired. I was considering hiring Shield Roofing to do that work also, but after my experience with the roof and gutters, I think I'll go elsewhere.
Description of Work: Replaced roof and gutters

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0

$10,500

Response from Shield Roofing & Construction LLC
We work everyday to provide you the best service! We really appreciate your review.

Roger C.
04/2015
1.0
roofing
  + -1 more
One year later. I rated Shield Roofing a little prematurely. I've had four professionals tell me they used the wrong material on the flat space. Started leaking shortly after completion. They came out and blamed cracks in the cedar siding. I had that repaired and of course that didn't fix the problem. A so called manager came out when we weren't home and said roof was put on right. My remodeling contractor fixed the leak which was their fault. Never heard from them again. After Sunday's "2/14/16" snow and rain the roof leaked again in a different place. Called and talked to the receptionist who said she would have a manager call me. I haven't heard a word from them. I have just given a very short description of the problem. They refuse to honor their warranty. Bottom line is get three estimates and make sure Shield Roofing isn't one of them.
Description of Work: New roof, complete tear off. 6000 sq ft of roof. They worked early morning till dark and it took about 4 days to complete. Would use again.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$28,000

Response from Shield Roofing & Construction LLC
We work everyday to provide you the best service. We apologize for the problems caused, we really appreciate your experience with us.
    • 1(current)
    • 2

Contact information

739 County Road 1, South Point, OH 45680

http://www.shieldroofing.biz

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Skylights,
Siding,
Decks and Porches,
Windows,
Basement Remodeling,
Kitchen and Bath Remodeling,
General Remodeling,
Framing

FAQ

Shield Roofing & Construction LLC is currently rated 4.3 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Shield Roofing & Construction LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Shield Roofing & Construction LLC offers free project estimates.
No, Shield Roofing & Construction LLC does not offer eco-friendly accreditations.
No, Shield Roofing & Construction LLC does not offer a senior discount.
Yes, Shield Roofing & Construction LLC offers emergency services.
Yes, Shield Roofing & Construction LLC offers warranties.
Shield Roofing & Construction LLC offers the following services: Residential & Commercial Roofing, Siding, Gutters, Window Replacement, & Exterior Doors. We are now offering total home remodeling.

Contact information

739 County Road 1, South Point, OH 45680

http://www.shieldroofing.biz

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day