TOM'S SHOE REPAIR

Shoe Repair, Leather & Vinyl Repair

Reviews

4.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
0%
3
0%
2
30%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
3.9
professionalism
4.6
responsiveness
3.9
punctuality
3.6
Showing 1-10 of 10 reviews

Alan S.
06/2015
5.0
shoe repair
  + -1 more
unknown
Description of Work: Fixed a pair of women's shoes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Guy C.
01/2015
5.0
shoe repair
  + -1 more
unknown
Description of Work: Tom put new rubber heels on a pair of shoes. He was very courteous and friendly and did a great job. I highly recommend Tom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

RUSS C.
01/2014
5.0
shoe repair
  + -1 more
.
Description of Work: Repaired lining of a pair of women's shoe

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan P.
05/2013
5.0
leather & vinyl repair, shoe repair
  + 0 more
Overall, I'd have to say he's an 'A', even though he's a little slow, but he's really busy because everybody goes to him. He's good, but you're not going to get your shoes the next day. He's reasonable and has a great demeanor.
Description of Work: I get shoe repair at Tom's Shoe Repair. I haven't had any shoes repaired in a while but he just fixed my purse recently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

JONATHAN Z.
04/2009
5.0
shoe repair
  + -1 more
I brought my shoes to Tom. His shop had a nice look to it. He took the shoe's and said they would be ready in a week (Wednesday). I sent my wife to pick them up on Thursday with my leather coat zipper that I tried to fix myself to be fixed. The shoes were not ready. Tom took the coat and asked her to come back a little later that day. By then he had the shoes and zipper fixed. The fixed zipper works like a charm. Tom manage to patch up the cut in the shoe nicely such that its barely visable. He polished and buffed the shoes. Since I've been too busy to polish them for some time, they look a world better. Overall it was a good experience. I'd certainly go back.
Description of Work: Tom fixed a cut shoe and a broken zipper on a leather jacket.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$28

GEORGE & ELAINE S.
07/2008
5.0
shoe repair
  + -1 more
I was really impressed with the shop and with the owner. He seems to care about his customers, and the little shop is quite attractive with the decorations and with a child play area.
Description of Work: I took a shoe in that I had tried to have repaired at another store, but they caused the shoe to look worse than it did before, and Tom's Shoe Repair said that they could fix it.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa A.
06/2007
5.0
shoe repair
  + -1 more
The shoes look great. The heels look to be good quality and will last for a while.
Description of Work: I had three pairs of shoes that needed new heels. One was a wood heel that needed to be sanded first.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$29

PAUL Y.
02/2005
2.0
leather & vinyl repair
  + -1 more
THEY DIDN'T DO THE WORK WHEN PROMISED.
Description of Work: REPAIRED A LEATHER JACKET.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
1.0
punctuality
1.0

$20

PATRICK E.
08/2004
2.0
shoe repair
  + -1 more
NINO DOES GOOD WORK, BUT TERRIBLE AT ESTIMATING WHEN WORK WILL BE DONE.
Description of Work: PLACED A 1 1/4" LIFT ON LEFT SHOE.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$60

ELLEN Q.
08/2000
2.0
shoe repair
  + -1 more
VERY SLOW AT GETTING SHOE REPAIRED.
Description of Work: SHOE LIFTS TO 1 AND A QUARTER INCHES

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
punctuality
2.0


    Contact information

    33200 BAINBRIDGE RD, Solon, OH 44139


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Shoe Repair,
    Leather & Vinyl Repair

    FAQ

    TOM'S SHOE REPAIR is currently rated 4 overall out of 5.
    No, TOM'S SHOE REPAIR does not offer free project estimates.
    No, TOM'S SHOE REPAIR does not offer eco-friendly accreditations.
    No, TOM'S SHOE REPAIR does not offer a senior discount.
    No, TOM'S SHOE REPAIR does not offer emergency services.
    No, TOM'S SHOE REPAIR does not offer warranties.

    Contact information

    33200 BAINBRIDGE RD, Solon, OH 44139