Richmond Roofing Inc

Richmond roofing did roof back in 2006. I bought home and found out that shingles were put on incorrectly and over bad wood. I now have to completely have my roof replaced. Workmanship was awful and not sure how they are still in business. I will be calling attorney general.

They did a great job. Communication is excellent They are prompt They clean up themselves I dont have any complaint

Tried to schedule an at-home estimate for a roof repair based on the previous stellar reviews. My initial inquiry was via their "contact us" button on their website. 4 business days later after no contact yet I called. I got a "yes, we see your inquiry here". Unfortunately they couldn't schedule the estimate yet at that point as I want to be home when the estimate happens so they would need to have their estimator call me direct to schedule. It's now been about 2 weeks since that and still nothing. I left a couple of voicemails with only one call back which of course I missed. In the one message the secretary said to call her back the next day between 8:30-noon to schedule the appointment which I did. Unfortunately I got their voicemail and still waiting for a call back.

Ralph had been back and forth a few times talking thru ice dams with me. Our furnace is located in the attic which accounts for the heat. He asked if my soffit vents were working properly and I said I thought so but checked anyway. Turns out the insulation in the attic was jammed up against the eaves. Not enough air flow to vent the heat out the ridge vents. I had new soffit vents installed and pulled the insulation back from the eaves. Dramatic change the next season but still one minor ice dam. Ralph came back out the following year and did more digging. He found an area of the roof that could have been done better. Warranty was 10 years on workmanship and he came out to fix it at no charge 8 years later. There will still be ice dams in the area due to where the sun can't hit but suggested getting deicing cables for that small section. He could just as well not said anything since there was already great improvement. This type of great customer service is hard to find. Ralph and team, well done and thanks!

One of the lowest bids received for the work performed and took complete charge in obtaining the required city permit. The all amish crew was on-time, extremely thorough in moving objects that might be damaged and protecting objects that could not be moved, and very quick and capable in completing the work. Upon completion did a very good clean-up and replacement of the moved items. I could not be happier with the work. They will be my goto company for any future roofing work.

Ralph was clear on what work would be performed. He showed that his default was to do the job right, since he defaulted to doing a tear off first and to covering some of the wood near the edges with a material meant to deal with ice formations. His crew performed the work in two and a half days and did a pretty good job cleaning up. We did need to have our person who sealed our attic from animals come back out and redo some caulking. After the roof tear-off, some small holes into the attic were left. Since we didn't want bats again, we had to seal these up separately. These were areas under the roof that had been caulked before, but were not re-caulked after the roof was added. But to be fair, roofers and animal control companies are different and look for different things. Ralph was honest about us not needing new gutters, but he did put on gutter covers that have helped. He itemized this option so we could choose whether to do it or not. We were a little disappointed with the way that our flashing stood out after the new roof was put on, since our flashing happens to be particularly wide and bright. (This is a cosmetic issue not related to the quality of the roof.) We were going to have the flashing painted, but months later, Ralph set someone out to put a few extra slats on top to cover the flashing. Now the edges look as great as the rest of the roof. This shows a really high commitment to satisfying his customers.

Ralph (owner) of Richmond Roofing is outstanding ... his company is outstanding ... his work quality is outstanding ... his crew is outstanding ... He included some current code updates at now additional cost while others wanted $2-3000.00 more for the updates ... Richmond Roofing is one of the best contractors I've ever worked with in over 40 years of owning over 10 homes in 8 cities ... Richmond Roofing-Simply the Best! Kenny Rogers.

They had an honest group of carpenters that came through. I was super impressed. They did it in like three days. They took the section of the roof and they replaced it with the new. So, we never went about having some sort of roof covering. They put in some extra ridge vent for the attic piece and we had them replaced gutters with bigger gutters because we live on a hill. They just did a great job. They did it like a section at a time. They showed up like clock work. They started when they said they were going to start. They were cleaned up and out of here by 3:00 in the afternoon. It's amazing. They were really really impressive. We would use them again if we had a need to. My husband got three quotes and their pricing was fair. Everything was good. There wasn't anything negative about them at all. Their service was excellent.

These guys are the best... I mean the best! large crew works together as a team to get the job done right and fast. The owner, Ralph is very friendly and tells you exactly what you are going to get done. He brought out the original roof shingles so you could see the color match, and a book as-well. They found bad wood and replaced everything that needed replacing. They do the job right, they get the permits , so you have nothing to worry about. My new roof looks excellent !

Great to do business with. Very professional and pleasant to deal. Trustworthy and kept to his word with all the work promised. Good and fast crew. Will use again! Highly recommend! Thank you!!

Richmond Roofing is the most professional contractor I've ever dealt with in over 40 years ... the owner, Ralph, was a pleasure to work with and he exudes professionalism every step of the way to a new roof ... he made sure our roof redo was done to current city code and was the most reasonable quote of the 4 that I got ...and not the cheapest ... but worth every dollar charged and then some ... he even modified the roof to prevent future problems with winter ice build up ... great price value relationship for the job done ... I highly recommend Richmond Roofing for new or redo of any roof ...

Excellent job. Everything on time and as expected. Thorough clean up.

I was dealing with the owner and I think that they did a really good job. They showed up on time and they got things done quickly.

They were great. My neighbors even commented on them and their professionalism. I have recommend them to a lot of epople and they have been very satisfied. After the job was done the owner came by to make sure everything was done correctly and cleaned up.

It was uneventful. No problems.

Went well, only thing was the work was completed before i had the estimate. As it wasn't a large job, I was just glad to get it done.

Since this was a major job, I got 6 estimates. I chose Richmond Roofing because everything that Ralph said made sense. He got up on the roof and walked the whole roof. He crawled into my attic space and addressed water damage concerns. He then showed me the products that would be put on my roof. Since they were not able to do the work immediately, they put on a temporary patch. We were very lucky the the weather cooperated and stayed mild. There were 12 men working on my roof and they were finished in two days! They went over the whole area with a rolling magnet to make sure they picked up all the nails. Every bit of trash was removed from the property like they were never there! Job well done!

The job went extremely well. The Amish crew is very hard working and each man knows exactly what to do. Ralph Wurtz was very professional throughout the estimate and build process. They performed within the time restraints and according to the estimate. I am very pleased with their performance and would highly recommend them to everyone contemplating a new roof installation.

We had a storm chaser come out and say that the while roof needed repaired. We decided to call Richmond Roofing because they originally did our roof. He came out and said that the roof was fine. He came out when we weren't home. He left a lengthy message on my machine saying that they roof was fine except for some things that we knew about. We have had people up on our roof and tell us how good Richmond Roofing did. He starts his guys out fresh. He trains them and makes sure that no shortcuts are taken.

6/18/12 After our meeting, Ralph brought large samples of the two shingle colors I chose. He also gave me a list of homes in the area that had work done by Richmond Roofing so I could get an idea of how my chosen colors look on completed projects. When I had made up my mind about color, the contract was signed and the job was scheduled. The workers came at 6:45 a.m., did a very efficient job replacing my roof and were finished around 3:00 p.m. Some of the plywood had to be replaced also. Before they left, the workers completely cleaned the yard of all work materials. I've never had a more efficient group of workers for any home project.

I was overall very satisfied with the quality of work.

They did a great job. Ralph was very responsive and came to my house a few times to answer questions, go over my changes and help me select a gutter color that most closely matched my house. It took a day and a half to put the roof on. They cleaned up thoroughly both days and answered any questions I had while the were working. Gutters were installed a couple days later. I am very pleased with the job Richmond Roofing did and would highly recommend them.

Except for a couple of discrepancies with when things would be delivered or exactly when things should start, went well. We had anticipated based on what they said they would start on a certain day and they actually kind of started the day before which did not allow us to cover things in the attic. It kind of gave us a problem. Nothing was damaged but we had anticipated putting drop cloths and everything. They did a good job cleaning up. We had a problem with a wall and the gentleman came out, looked at it and had people come and take care of it and there was no problem at all. We would use them again in the future.

They did an excellent job. They didn't take a long time. We talked about the type of shingles I wanted to use. They described everything thoroughly. They were very punctual. They came at 7:00 in the morning and did a very good job.

Repair looked fine,but in the winter it still leaked. The amount of leakage was reduced,but still a problem. The company was then called in the spring, summer, and fall alnd failed to even return my call. Are they out of business?