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The Computer Guys

4.3(
6
)

Computer Repair, Graphic Design, Website Design & Development,

... +6 more

About us

The Computer Guys of e-Wooster is a complete Technology and Computer Consultation service that can provide you with direction and assistance in utilizing today's modern technology. Our goal is to use our skills to bring enterprise level service and support to the Small Business Users in our home communities here in North central Ohio.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

PC Repair, Hosting Plans, Wireless & Networking Service and Installation. The Computer Guys of e-Wooster Technology Solutions offers a wide variety of Technical Services for the Small Business Professional and the Homeowner alike. From custom design of graphics and documents, especially web sites, to PC and Networking Support, Virus, Spy ware and other Damage Clean-up. In some instances we can provide data recovery from corrupted systems and media through our data recovery services.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.36 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%
Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Write a review
Showing 1-6 of 6 reviews
James J.
06/2015
5.0
computer repair
  + -1 more
I received fast and professional hard drive recovery services, at an affordable price. Landon even installed all my retrieved information and files on a portable hard drive that I already owned! Landon gave me some very solid and free advice on how to manage and store my files in the future. I am VERY, VERY pleased! Any future PC work that I need done is going to The Computer Guys in Smithville. Thank you very much Landon!
Description of Work: I had hard drive failure and went to The Computer Guys in Smithville, Ohio for assistance.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Computer Guys
It was a pleasure to be of service and we stand ready to meet any of your technology needs in the future.
Tabatha M.
07/2013
1.0
computer repair
  + -1 more
My cd driver was not working and they did fix that. They said that my computer had a virus and that they would clean it up. They may have I'm not sure but they did use my computer to play a ton of games and downloaded a mess of them. It ran slower than when I brought it in. I don't like that fact that they where playing on my computer lord know what else they did. I will not be going back.
Description of Work: fixed my cd drive
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$100
Response from The Computer Guys
[member name removed], I am sorry that for some reason you felt the need to post such misleading information about our company on Angie's list. You were informed on pickup that if something was damaged by the infections we would do our best to rectify the situation at no further cost. In looking over the log on this repair I see that your HP laptop came in at 5:22pm on April 22 loaded down with spyware and virus infected programs and games. We removed 42 seperate virus and spyware programs and cleaned your system thoroughly. Your laptop was in bad shape also needing a keyboard replacement and we informed you that if something didnt work properly to bring it back as we stand behind our work. I am personally offended at the accusation of us inappropriatelly using your computer as I was the technician. Part of the process of repair is to make sure the currently installed programs work before returning the unit. Any games played were the ones that were installed when dropped off, any playing was to validate functionality. We cleaned and repaired your system in less than 8 business days including ordering parts shipped in. We are a Christian organization and pride ourselves in going the extra mile for our customers. I do not understand why you did not speak to one of us about your concerns so that you could be better informed in understanding the process of testing and varifying system functionality.
Katie M.
11/2012
5.0
computer repair
  + -1 more
For a nominal fee of $20.00 Dan picked up first my laptop and then my computer. They are super fast and I had both units back within a day, day and a half.
Description of Work: Both my laptop and desktop were cleaned of dust, the software checked and any viruses, spyware or malware removed. I had additional memory added to my laptop. Both units run very well now! Dan also installed software to help keep any future viruses, spyware and malware away plus gave me some good tips.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Carmen C.
06/2012
5.0
computer repair
  + -1 more
I have used them in the past. I use them because of the location. I called them and they said bring it in right away. I had my computer fixed and back home in twenty minutes. This was a simple problem.
Description of Work: They took care of a virus.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen H.
07/2011
5.0
computer repair
  + -1 more
I have used these guys for along time. Danny is awesume really knows what he's doing. If you need to have anything done to your computer from just cleaned up to a major overhaul these guys can do it at a reasonable rate. Will always use these guys for all my computer needs.
Description of Work: .Forever fixing messes that my son makes of our computer. Has had to totally rework it a couple times too
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
RICK P.
07/2011
5.0
computer repair
  + -1 more
5 STARS GREAT SERVICE!!!
Description of Work: Called with computor priblems and Dan came out in less than two hours of my call. Very efficent and professional and explained to us what our computor problems were and made the necessary fixes and answered all questions (in language we could understand and in a very friendly manner)EXTREMLY knowledgeable and courteous and I recommend them 110% for all your computor needs.You won't go wrong if you call THE COMPUTOR GUYS from Smithville,Ohio. 5 STARS RATING from us. THANK AGAIN, RICK AND DEBBIE PETERS
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45

    Contact information

    637 E Main St, Smithville, OH 44677

    www.e-wooster.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 2:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Computer Repair,
    Graphic Design,
    Website Design & Development,
    Electronic Gadget Repair,
    Computer Sales,
    Internet Service,
    Toy Repair,
    Computer Training,
    Video Duplication & Transfer

    FAQ

    The Computer Guys is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 2:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 9:00 AM - 1:00 PM

    The Computer Guys accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, The Computer Guys does not offer free project estimates.
    Yes, The Computer Guys offers eco-friendly accreditations.
    No, The Computer Guys does not offer a senior discount.
    Yes, The Computer Guys offers emergency services.
    Yes, The Computer Guys offers warranties.
    The Computer Guys offers the following services: PC Repair, Hosting Plans, Wireless & Networking Service and Installation. The Computer Guys of e-Wooster Technology Solutions offers a wide variety of Technical Services for the Small Business Professional and the Homeowner alike. From custom design of graphics and documents, especially web sites, to PC and Networking Support, Virus, Spy ware and other Damage Clean-up. In some instances we can provide data recovery from corrupted systems and media through our data recovery services.

    Contact information

    637 E Main St, Smithville, OH 44677

    www.e-wooster.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 2:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 PM