Weed Pro

They call themselves weedpro however, they certainly have not treated my weed problem this year. We pay good money for their services and they have missed the mark this year. I have complained multiple times about the weed issue and still it goes unresolved. Also, they didn't leave a flag or an invoice of the services performed today. Had I not seen them here I would never had know they were even here today. I will be taking my business elsewhere and to a company that values their work

We were not impressed with the service and had no plans to renew. Came home on 03/12/20 to find they had treated our lawn. They called after I sent a message asking them to send me something that confirms that I agreed to, in writing, a season to season contract. I was told it is just like cable, utilities etc. I was also told that it is in writing on the bills they leave at the door. I checked the invoice left on 03/12/20 - it sure is, right on the fold. I checked the online invoices and wasn't on those. Weird, right? Because we paid for the 2019 in advance we looked only at the service notes. I spoke with a woman on 03/20/20 and was told our account would be cancelled. I went to access the account I had created with them and now it only takes me to the payment page. I am no longer to access the information from last years service. Also weird. I would not recommend this company as we weren't impressed enough with the results of our lawn treatments to renew and I find the business to be unethical. Wasn't impressed with the service or their auto-renewal practices.

I am very pleased with the services I receive from Weed Pro. They inform me through e-mail when they are coming and give a complete description of what they will be doing. My lawn looks great and is weed free because of their work.

They come out twice to do the process. It took them maybe 20 minutes to complete the work. There was one worker who came to complete the work. They area is excellent when they are finished with the work. The thing that stick out to me is the way they clean up, how if you're seeing weeds they'll come like right away. They respond really well, like if you have a call in, and they don't charge you for it.

Always a great job! He spreads the nutrients, repellents, etc. with a motorized spreader which takes about 1/2 hour. Always friendly & respectable. The only thing that I find annoying is when they call and ask to do aeration of the lawn because all I want is that they do the above and nothing more. Other than that I'm very happy with their service and have no complaints. I highly recommend their service to anyone who is looking for a reputable lawn care company.

My major complaint is the lack of communication. I sent an e-mail to the president about the problems with my lawn and I never got any response back from him. I did get a supervisor who showed up the next day and he said I had red thread and another disease. He quoted me $130 to treat the lawn. Previous techs gave me quotes of $180 and $75 Front / $75 Back. The supervisor and I played telephone tag for a couple days. He made an appointment to meet at the house but he showed up early and provided all the information to my daughter and left. I called this supervisor 2 days later and left a message with the office personnel to have him call me. I also told the office personnel that I decided not to do the special treatment and the lawn needed it's regular weed and feed. No call back and no treatment. I called back a week later. Left the same message on his voice mail system. No response. Last note: I had them do the aeration and over-seeding and that was a problem. When they completed aeration they missed portion of my lawn and forgot to over-seed the lawn. They came back and completed the work. The service is not worth the $245. Sent an e-mail to the supervisor requesting that my services be cancelled and requested a confirmation.

Service was OK. They took forever to come out for the first application which was to help prevent crab grass. They didn't come until late in the season and we still had a problem with crab grass.

They have sprayed three times so far. They call ahead and arrive as scheduled. Lawn appears in good shape.

I dropped Trugreen several years ago because they were burning out a section of my grass every year (near some shrubs they also 'maintained') and still had some weed issues. Failed myself trying to weed and feed for a few years. I tried Weed Pro beginning about 3 years ago and have been happy ever since. They got rid of the weeds that grew under my watch and have never burned out any areas like my other service did. I was initially concerned because they are not located close to my neighborhood, but that has proven to be no problem at all. They are professional and responsive. They follow-up and provide advice about my lawn. In spite of not aerating by lawn, which they have been recommending, the grass looks great. I have been happy with their service over the past 3+ years.

Overall, my experience with them has been fine. For the most part, they come out when they should. They have addressed all the issues as far as weeds and fertilizing. Large company and good leadership people.

The last visit of the contract was done in the beginning of December. They got behind because of the snow storm. We had a snow storm in November so they did not get everything completed and the final winterization application did not happen until December. They got it done.

They were prompt. They were friendly. They did a good job. They are very anxious to please the customer. We were very pleased with them and the results. The price was very reasonable.

It's about $600 a year. I prepay for the whole year and I get a discount, and I pick out the plan I want. They come as they are scheduled for the lawn and for the shrubs and trees, and they always do a thorough job. They call me often to see that something was done right. They call me when one of their service men notices something about my yard. If I notice something, I call them. On one occasion I did call them because of something, and they came back and redid it for no charge. The work is very good. If I complain, they redo whatever the service was. Their price is equal to what everybody else charges.

This is the third season I am using Weed Pro. First year was absolutely amazing, our grass was transformed! I did have some complaints last season, but the company responds quickly and tries to address issue. I decided to still give them a try this year.

They were fine. The price is high. I have been using them every year for about 5 years now.

We didn't have the greatest relationship with them last year. We had to move items out of the way so they can get the whole application on the ground. We would do that four days in a row, thinking that they were coming, but they never showed. We didn't feel the application was as good as it should have. I complained to the company but said they didn't have enough staff to come out. It was really bad communication on their part. We'll give them one more chance until the end of the year. If it doesn't go well, then we'll probably switch.

I have used them for three years. They are excellent.

Our experience with Weed Pro was excellent. Our technician Joe was personal and professional. He reviewed our lawn with us and was available after each treatment for any questions we might have. Weather-wise, this was not an easy summer here in NEO. Very, very wet and cool. Weed Pro and Joe were very professional and responsive with rescheduling treatments due to rain/weather conditions. The Weed Pro team was helpful, friendly and available to answer any additional questions. They called to offer additional services - not has a hard sell - but more from a consultation standpoint. It was nice to have a conversation about my property and consider the options, without any pressure. This is a top-notch organization and one we would recommend to anyone who is seeking a beautiful lawn, and who values a high-level of service, expert advice and quality lawn care.

I have used them for the past 2 years (2012 and 2013) and recently canceled my service. Positives: When the technicians do come out, they are very professional and do good work. Negatives: The challenge, for me, has been that they rarely, if ever come out. Last year, I had to continuously call and have them come out and perform services. This year, after only one service (at the end of May), they haven't come back since. 2 weeks ago, I asked them when they were going to come out. They mentioned that I wasn't on any upcoming schedules. I spoke with Susan and asked her to book me for a service, if not I would cancel my service. They scheduled me for a Saturday session and they no-showed. The following Monday, I spoke with Justin and informed him of my poor service for this year. He tried to keep my service, but I shared that I wanted to canceled my service. It's been over a week and I still have not received my money back. Do NOT use this firm to treat your yard. It's a poorly organized business and the only area that they excel in is signing you up for their service, which they don't seem to want to do.

During 2012 season, I didn't have much complaints, however, 2013 was a disaster. They were not responsive at all, only responded after multiple messages, I was very unhappy with their treatments because lawn became weaker and weaker with lots of weeds coming from everywhere, with burned and bald spots appearing. And I have a sprinkler system so I was on top it to make sure lawn get enough water. I asked them to come out, they apparently did but never communicated any recommendations, or suggestions. Finally I couldn't take it anymore and stopped the service. I am quite disappointed how they handle their customer service, and communication in general. And at the end they were definitely not working for my best interest. If I were you, I would not leave my yard to their hands.

The weeds in the yard are alive and well. It seems that the applications are very hit and miss. Company was late the first time,kept saying the next day. The tech told me they would be out every four to six weeks,second application was over seven weeks later. Don't know why they put down grub control,I never asked for it. Yard overrun with creeping charley,still have loads of clover and broadleaf weeds along with others that I don't know by name. Never did see them take a soil sample the way that their videos show. I had better weed control back in the days that I did it myself. Got a call from them last week about them wanting to do insect contol on the house perimeter.I told them about the wonderful world of weeds that I still have.the salesman told me that he would send someone out right away to spray them.Still have not seen him.

They were a little slow to respond to our call and we had to call more than once. We then played phone tag for a couple of days. Once we got through to them the experience was good and they did exellenent work,

They haveprovided the service which they said they would. We are pleased with the results.

They were very clean on fertilization. They were several weeks late. People who came were nice but it was just that they were late.

Just fine. Awaiting grub control treatment.