About us
Services we offer
Reviews
4.865 Reviews
Showing 26-50 of 65 reviews
BARBARA C.
12/2011
chimney sweep
+ -1 moreI called to confirm the time he would be here and Darren said he could come out in 10 minutes, which was great. I told him I need to corral my dogs and he said no need - he was OK with dogs. Again, great. Arrived, met the dogs, checked out the situation with my chimney and went right to work. Cleaned up with his own vacuum when done. Nothing looked any worse for the wear or had any soot on it. Did multiple sweeps of the chimney, asked appropriate questions, gave me good suggestions, a magnet with his card on it and his bill. For a once a year job, he's staying on my list. Great contractor!
Description of Work: Set up a ladder to the roof Used brushes to sweep a tall chimney Vacuumed debris from chimney (using his own vacuum) Checked for good draft
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$120
Ted E.
02/2010
chimney sweep
+ -1 moreThe experience was great. Darren explained what he was doing as he did it, and at the end of the visit, went over some tips for safe and effective fireplace operation.
Description of Work: Darren came out to inspect and clean my chimney. He cleaned first, so that he could use his camera to continue the inspection. It turned out that my chimney was constructed in a way that Darren could not get his camera up all the way, so Darren did not charge me for the camera inspection.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$113
Andrea L.
01/2010
chimney caps, chimney sweep
+ 0 moreThe man didn't try to sell me on a bunch of other things. He did what needed to be done and made reasonable recommendations. He was trustworthy. The work was completed on time and to our satisfaction. He cleaned up and didn't leave a mess.
Description of Work: We used Bay Chimney Sweep a year ago to sweep our chimney. They also installed a new flue and cage on top of the chimney to keep things out.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
CARL M.
11/2009
chimney sweep
+ -1 moreIt went very smoothly, with no hitches. I've used this company for the last six years.
Description of Work: Darrel cleaned out the ashes from the fireplace, cleeaned the chimney, checked the two flues (we had a new boiler instealled in July) and did his usual clean, quiet, efficient work.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$113.14
M CAROLYN C.
02/2009
chimney sweep
+ -1 moreI had to hire someone to clean the smoke and soot damage from the white brick, mirrors, windows, etc. I'm going to have to have some repainting done in places where her cleaning (and she did an amazing job) did not work. The man from this company did a good cleaning job however I was unhappy with his attitude when I called afterward to complain. I'd hoped for some kind of resolution assistance either with cleaning or reinspecting the fireplace but he passed the blame to me. The grading is based on this: Price, Quality of service, Punctuality & Professionalism based on work performed and Overall Experience and Responsiveness based on attitude after the fact.
Description of Work: I hired them to clean my chimney. I have a fireplace with doors and side vents. I always keep my flue and vents open and glass doors shut and I always have. I hired this company to clean my chimney and they did a good job but in the process closed my flue without telling me they did so. Last weekend I started a fire and soon my house was full of smoke and my fire alarm went off and alerted ADT. The fire department came to the house and found that my flue was shut. The fire department opened my house up (windows and doors) during a cold winter day. I called this company that cleaned my chimney to complain that they didn't advise me that the flue was shut. I haven't had this flue shut for 20 years so I didn't even consider it. I've had my chimney cleaned many times in the past and it had never been shut before so I didn't even think that it might be. The man did apologize and said it is how they always do it and I'd not given him instruction otherwise. I've lived in this home since 1986 and this is the first time I've had trouble like this. I'm not sure my fireplace is safe to use now.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$100.6
Response from Bay Chimney Sweep
Paul F.
08/2008
chimney sweep
+ -1 moreCalled and scheduled time, was prompt on appointment and did thorough honest evaluation of condition. Performed work promptly and thoroughly.
Description of Work: Cleaned chimneys, made some minor repairs and installed caps and performed inspections.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$500
TONYA V.
07/2008
chimney sweep
+ -1 moreThis is the second time that I have used them. They do great work and I am pleased with it. They laid a tarp down in front of the fireplace so no soot would get on the carpet. There was no mess after they were finished.
Description of Work: This company came out and cleaned and inspected my chimney.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
TERRI W.
07/2008
chimney caps, chimney sweep
+ 0 moreI had a good experience. I felt like he was willing to take time to explain things to me. I asked him questions and he knew how to answer all of them. I've been a little unhappy with the fact that the chimney leaks. That's the one thing that I don't know if the wind blew it loose or what. I will have to call him and have him take a look at the cap. It's under a warranty and he said all I had to do was call him and he would come look at it.
Description of Work: He cleaned the chimney and he replaced the chimney cap.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$350
SARAH G.
04/2008
chimney sweep
+ -1 moreHe was very professional and the price was reasonable. I will definitely use them again.
Description of Work: They performed a chimney sweep for me. They used a blanket all around the living room to make sure it was clean.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$110
DAVID H.
09/2007
chimney repair, chimney sweep, fireplaces
+ 1 moreTHEY WERE RESPONSIVE AND THE PRICE WAS FAIR. THEY DID A FOLLOW UP JOB IN CEMENTING THE CHIMNEY.
Description of Work: CLEANED TWO FIREPLACES AND THE CHIMNEY'S.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$400
ANTOINETTE C.
03/2007
chimney caps
+ -1 moreTHE SERVICE WAS FINE BUT DARREN WAS UNABLE TO DO FURTHER WORK THAT WAS NEEDED ON THE CHIMNEY. HE REFERRED ANOTHER COMPANY FOR REBUILDING MY CHIMNEY. ALSO, HE WAS VERY PLEASANT AND ARRIVED ON TIME FOR THE APPOINTMENT.
Description of Work: DARREN INSPECTED MY CHIMNEY AND INSTALLED A CHIMNEY CAP. THE INSPECTION WAS AN ADDITIONAL $59.00/CAP $79.00
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$79
CARL M.
01/2007
chimney repair
+ -1 moreExcellent. Darren is always efficient, professional and clean.
Description of Work: Checked flashing on chimneys. Installed galvanized screens on 2 of them. Installed chain damper to replace old damper.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$390
KAREN K.
12/2006
chimney sweep
+ -1 moreEven though it was busy season, he was still able to come out in a couple of days. Darren was on time (even a little early) and very professional and courteous. Did excellent work and left the room very clean. Would definitely recommend and will be using again!
Description of Work: Inspected damper to make sure it was working properly and performed chimney sweep.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$102
CARL M.
10/2006
chimney sweep
+ -1 moreI've gotten good service from this company for the last three years.
Description of Work: Chimney cleaning.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$110
EMILY I.
09/2006
chimney sweep
+ -1 moreVery quick response and totally professional. Picked up every bit of ash and dust. When he left you would not have known anyone had been there.
Description of Work: Cleaned chimney for heavily used wood-burning fireplace.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$95
EMILY I.
09/2006
chimney caps
+ -1 moreExcellent response time and professional work.
Description of Work: Installed 3 chimney caps.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$180
CLARENCE & SHEILA G.
08/2006
chimney sweep
+ -1 moreShowed exactly on time, charged me exactly what I was supposed to be charged. Very prompt, very courteous and very thorough.
Description of Work: I hired them to clean and inspect my chimney.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
CATHY C.
07/2006
chimney sweep
+ -1 moreThe overall experience was positive. I would call on his services again.
Description of Work: The work performed was an inspection of the chimney and fireplace. He caulked the flashing around the chimney and installed a new, modern flue. I found him to be prompt, knowledgeable and competent. He also gave me tips on maintenance.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$290
Kathy A.
06/2006
chimney caps, chimney repair, chimney sweep
+ 1 moreDarren was extremely professional and was an HONEST businessman. He arrived on time, and did an excellent job of cleaning up when he completed the job. We will contact him for future work.
Description of Work: Spot tuckpointed chimney in basement. Replaced clean out door. Minor tuckpointing of chimney. New cement crown. Installed chimney cap.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$504
CHRISTIE D.
12/2005
chimney sweep
+ -1 moreFOR SUCH A MESSY JOB DARREN DID A GREAT JOB AND WAS VERY TIDY. HE WAS VERY NICE AND COURTEOUS OF MY VERY CURIOUS KITTEN WHEN HE FIRST CAME IN. HE WAS ABLE TO SET UP AN APPOINTMENT WITH ME VERY QUICKLY EVEN THOUGH OTHER COMPANIES WERE SAYING IT WOULD BE 4 WEEKS UNTIL A SPOT WAS OPEN.
Description of Work: INSPECTION AND CLEANING OF CHIMNEY. DARREN THE OWNER WAS VERY NICE AND HELPFUL. HE EXPLAINED EVERYTHING THAT HE WAS DOING AND SHOWED ME HOW TO START A FIRE (IT WAS MY FIRST TIME WITH A FIREPLACE). SAID THE CHIMNEY WAS IN GREAT SHAPE AND CLEANED EVERYTHING THOROUGHLY.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
ROSA L.
11/2005
chimney sweep
+ -1 moreI AM VERY PLEASE WITH THE WORK HE DID IN MY CHIMNEY. DARREN IS VERY PROFESSIONAL HE RESPONDED TO MY CALL IMMEDIATELY. HE ALSO CALLED THE DAY BEFORE TO CONFIRM THE APPOINTMENT.
Description of Work: CLEAN THE CHIMNEY AND CHECK FOR ANY DAMAGE IF THERE WAS ANY. THERE WAS SOME DAMAGE THAT WILL BE FIXED NEXT SPRING. MY CHIMNEY IS CLEAN FOR THE LONG WINTER AHEAD
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$260
KELLY K.
09/2005
chimney sweep
+ -1 moreDARREN CALLED BACK QUICKLY AND WAS PROFESSIONAL AND INFORMATIVE DURING HIS VISIT. HE WAS PROMPT. IT WAS RAINING WHEN HE CAME, AND HE WAS CAREFUL NOT TO TRACK WATER IN THE HOUSE. I WOULD RECOMMEND AND HIRE HIM AGAIN.
Description of Work: PERFORMED ROUTINE CLEANING/INSPECTION OF WOOD-BURNING FIREPLACE (THIS WINTER WILL BE OUR FIRST TIME USING IT) AND ADVISED ON INSERT FOR GAS FIREPLACE IN BASEMENT.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
SHANNON M.
09/2005
chimney sweep
+ -1 moreDARREL WAS VERY NICE AND EXPLAINED WHAT HE WAS DOING AS HE WENT ALONG. HE RECOMMENDED PUTTING A FILTER OVER THE TOP OF OUR CHIMNEY SO ANIMALS AND TREE BRANCHES/LEAVES COULDN'T GET CAUGHT IN THE CHIMNEY. HE ALSO INSPECTED THE CHIMNEY AND TOLD US THAT WE'D HAVE TO HAVE A LITTLE BIT OF RECONSTRUCTION AT THE TOP OF THE CHIMNEY. HE DOESN'T' DO THAT KIND OF WORK, BUT HE RECOMMENDED SOMEONE CLOSE WHO DOES. HE SAID WE COULD STILL USE THE CHIMNEY SAFELY THIS WINTER THOUGH. THIS IS OUR FIRST HOUSE, SO HE EXPLAINED HOW TO USE THE VENT AND GAVE US TIPS ON MAKING SURE THE SMOKE GOES UP THE CHIMNEY INSTEAD OF INTO THE ROOM (AS TENDS TO HAPPEN TO HOMES THAT ARE 80 YEARS OLD). OVERALL, HE WAS ATTENTIVE, QUICK AND CLEAN. IT TOOK HIM ONLY ABOUT 30 MINUTES. I'D RECOMMEND HIM.
Description of Work: CHIMNEY SWEEP.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$160
SHERYL P.
07/2005
gutter cleaning
+ -1 moreHE WAS ON TIME, DID THE CLEANING AND CHARGED LESS THAN HE ORIGINALLY SAID BECAUSE THEY WEREN'T THAT BAD.
Description of Work: CLEANED GUTTERS ON COLONIAL HOME
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$65
CARL M.
01/2005
chimney sweep
+ -1 moreTHE COMPANY PROVIDES EXCELLENT SERVICE. THIS IS THE THIRD TIME I'VE USED THIS COMPANY.
Description of Work: THE COMPANY CLEANED THE CHIMNEY AND PUT THE DAMPER BACK ON TRACK.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$80
Contact information
817 Maplewood Ave, Sheffield Lake, OH 44054
Service hours
Sunday:
ClosedMonday:
ClosedTuesday:
ClosedWednesday:
ClosedThursday:
ClosedFriday:
ClosedSaturday:
ClosedLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Chimney Caps,
Chimney Repair,
Fireplaces,
Gutter Cleaning,
Masonry,
Animal Removal
FAQ
Bay Chimney Sweep is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
No, Bay Chimney Sweep does not offer free project estimates.
No, Bay Chimney Sweep does not offer eco-friendly accreditations.
No, Bay Chimney Sweep does not offer a senior discount.
No, Bay Chimney Sweep does not offer emergency services.
No, Bay Chimney Sweep does not offer warranties.
Bay Chimney Sweep offers the following services: Chimney Cleaning
Contact information
817 Maplewood Ave, Sheffield Lake, OH 44054
Service hours
Sunday:
ClosedMonday:
ClosedTuesday:
ClosedWednesday:
ClosedThursday:
ClosedFriday:
ClosedSaturday:
Closed