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Pro Property Maintenance

Lawn and Yard Work, Landscaping, Snow Removal,

About us

We provide quality landscaping services at a price you can afford

Business highlights

21 years of trusted experience

Services we offer

Professional, Courteous service Yard maintenance specialists Weekly Maintenance Landscaping Design Spring/Fall Clean-up's Bush Trimming Spring Overseeding De-thatching Mulch Bed Maintenance Fall Aeration

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.625 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
4%
3
8%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.9
Showing 1-25 of 25 reviews

Norman S.
06/2017
5.0
landscaping, lawn service, mulch, snow removal
  + 2 more
All jobs requested completed and professionally executed.
Description of Work: We have retained Ken for years now, for all of our landscaping, grass cutting, gardening and snow removal needs. He and his crew are always professional and work hard and well in everything they accomplish for us. This kudos is long overdue for a faithful and true professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicol C.
03/2017
5.0
lawn service, snow removal
  + 0 more
Came and cleared driveway as expected (and hopefully will continue to do that as it looks like we're about to get a spring snow storm:) Fall clean up also done well.
Description of Work: Snow plow contract for 2016-17 winter ($270), 2016 fall clean up ($370, 3/4 acre yard with lots of trees)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Browne L.
06/2016
1.0
lawn service
  + -1 more
Workers left my trash can full of leaves and yard debris without a thrash bag. When I called the owner, he stated that his guys did not put the leaves in the trash can. He would have me believe that a can full of leaves and yard debris jumped from the yard into the thrash can after his guys did the spring cleanup.
Description of Work: Spring Clean up

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$56

Response from Pro Property Maintenance
Ms. [Member Name Removed] accused us of leaving leaves in her trash can and demanded we come over immediatly to remove them. When we denied doing it, but was still willing to clean it up the next time we were in the neiborhood, she abruptly ended the conversation and hired a new company a few days later. Why would we fill her trash can with leaves and debris when the city of Shaker takes it away for free in the Spring-like they did the rest of the leaves and debris we left in a pile on the tree lawn? Good luck to Ms. [Member Name Removed] and good luck to her new Landscaper.

JOHN AND IVY R.
04/2016
3.0
landscaping, lawn service, mulch
  + 1 more
I contacted three lawn maintenance firms for quotes on a thorough spring clean up and mulching. I was very specific and included cleaning up a wood pile and filling in some ruts by the side of my driveway. This company gave me a calculation that came out to just under $1000. I called up the owner to talk over the quote and the extras I wanted done. Twice. And he assured me that the quote was under $1000, and that he would fill in the ruts and clean up the wood pile and thoroughly mulch the yard. The ruts are almost all filled in. No dirt, just yard waste was used and grass seed sprinkled over top. One rut was left. The wood pile was addressed in that they moved a couple of logs into better position. They said they would not clean the woodpile when they got here. (My husband cleaned up the whole thing himself.) I am selling this house and needed the service asap, or I would have stopped the job right there. But because it was just before an open house and there was no one else available I let it go. The grass was cut way too short and they messed up a couple of areas so badly I had to go back and sprinkle peat moss and seed on them. They said they put down grass seed but I didn't see any. The charge ended up $200 more than their quote (plus tax). I feel like it was a really poor quote, a very poor job and I would recommend that anyone who uses this firm get specifics on the quote itself.
Description of Work: Spring Clean up and mulching

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$1,300

Response from Pro Property Maintenance
We were asked to "straighten up" the wood pile during the quote process, however when we arived we were asked by her husband to MOVE the entire pile 2 feet from the house. It was at least a cord of wood, we were not going to spend an extra hour for free. This was explained at the time. The yard debris used to fill the ruts along the driveway was DIRT removed from another part of the yard and was never represented as anything else. The ruts and seed were destroyed by the several moving and work trucks that were in and out as we worked. As for the extra time-We were asked to move 40 lawn and leaf bags from one side of the treelawn to the other corner so they could take pictures of the house, and then we wer told to stop working for 30 min so they could finish the photo shoot. Those bags are nessary in Cleveland Hts., and were quoted as extra.

Schvon W.
04/2016
5.0
lawn service
  + -1 more
Awesome!!!! These guys are the BEST! The owner is very personable and professional. They are very responsive. I have had no trouble contacting them and getting a response. They have done everything I ask without charging an arm and a leg. I have been through several contractors/landscapers. These guys are by far the best! They do an impeccable job. I am so glad I found them. When I have my flower beds done these are the guys I will use. No one else is going to ever touch my yard. They initially performed a yard clean-up and then did monthly maintenance. They also did a leaf clean-up when fall came. I had contacted them because my landscaper at the time had become really lax and was not listening to me at all. So, I called these guys and they fixed my yard right up and quick too. If they perform work in your area call them.
Description of Work: Yard Clean-up and Yard Maintenance. Cleanup - $300 Maintenance-$100

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Al G.
09/2015
5.0
lawn service
  + -1 more
unknown
Description of Work: ..
Rating CategoryRating out of 5
Yes, I recommend this pro

Kate W.
07/2015
5.0
lawn service
  + -1 more
unknown
Description of Work: Needed someone reliable to come and cut my lawn every week during this summer. Pro Property Maintenance was very prompt in responding to my calls and was willing to do all business via email since I have hectic hours. They came out and mowed the same day we signed an agreement! I am hoping to continue to use them for other lawn maintenance and winter needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Jody F.
07/2015
5.0
lawn service
  + -1 more
unknown
Description of Work: Hired them to cut grass and generally do a clean up. They do a really nice job. I just had to cut back as just general lawn care can get expensive very fast. 500 for one month was too high for me. But, I emailed them to just cut the grass and that is what they did this second month. I'm hoping there can be a way to get some help in the garden besides grass cutting as the owner is knowledgable and actually comes and works! So far so good. Happy I found them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Marilyn P.
04/2015
3.0
lawn service
  + -1 more
Does not come to my area
Description of Work: .
Rating CategoryRating out of 5

Johneita D.
10/2014
5.0
landscaping, lawn service
  + 0 more
They were very professional and knowledgeable. They offered suggestions on how to best care for my flowers and plants. They dug out the flower beds and arranged the stones around the bed. My yard looks like something out of a magazine, I am very pleased with this company and will definitely use them again.
Description of Work: Mow and edged lawn Trim shrubs Dug out flower beds

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

russell R.
10/2014
5.0
landscaping, lawn service, lawn treatment
  + 1 more
Great job- Ken and his crew arrived on time and went to work. They did a great job on the lawn areation and overseeding.I showed Ken some plants that the deer had eaten and he gave me a few pointers on plants that the deer wouldn't like to eat . Thanks Ken for going the extra mile ..Highly Recommended !!!
Description of Work: Lawn areation and overseeding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lisa .
10/2014
2.0
lawn service, lawn treatment
  + 0 more
I purchased an aeration package that was offered on Angie's list deals. I did not hear from the company until Angie's list sent them a reminder. Pro Property did send me an email apologizing but they did not service my area and told me to request a refund from Angie's list.
Description of Work: Was not able to perform service due to location

Rating CategoryRating out of 5
responsiveness
2.0

$79

Response from Pro Property Maintenance
Thanks ANGIES LIST for this one, they never could get our service area straight and would offer these services to folks 25 miles away. This is why we stopped the "Big Deal" offers with Angies List

Kathleen M.
09/2014
5.0
lawn service
  + -1 more
They were excellent! I would not hesitate to contact them again. Ken came over on Saturday and walked around the yard with me and developed a sense of what they would be able to do. He talked about it with me and i knew what they were going to do when he left on Saturday. They arrived early on Monday morning and went to work. The job that they did for me exceeded my expectations. It was wonderful to see when i came home later that day! They definitely knew what to do within the yard, and most important to me, within my gardens.
Description of Work: Cleaned out all of my garden beds, deadheaded my blooming flowers, edged my whole yard, cleaned up bushes, cleaned up my tall grasses, completely cleared out one bed that was full of weeds, no flowers. I have been trying to do that all summer and they did it for me!etc. There was a great deal of work finished in the time they provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Dennis O.
09/2014
5.0
lawn service
  + -1 more
They got back to me quickly to let me know they do not service my area.
Description of Work: I purchased a big deal for lawn aeration.
Rating CategoryRating out of 5
$79

Amy J.
09/2014
5.0
lawn service
  + -1 more
unknown
Description of Work: I was contacted very promptly with a polite apology that the company does not service Rocky River and that there was a mistake.
Rating CategoryRating out of 5
Yes, I recommend this pro

Deborah M S.
08/2014
5.0
lawn service, lawn treatment
  + 0 more
I talked with the office and was sent a contract. I signed the contract and checked off the services I required. The contract was picked up and my lawn was cut that same day because it was extremely long. I have never even met the team at Pro Property Maintenance but I am extremely pleased with their services. I would definitely recommend them as the lawn is neatly cut and trimmed. There is no debris left behind and if there is a need to bag this is done and placed on the lawn.
Description of Work: Mow lawn, fertilize and trim bushes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
06/2014
5.0
lawn service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Jennie R.
03/2014
5.0
landscaping, lawn service
  + 0 more
They continue to do good job. I plan to use their lawn care service again this year. This is a third year contract. Their prices are reasonable. They always follow up when I call. They are very consistent.
Description of Work: They cut my lawn and trim the bushes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Hilary M.
05/2013
1.0
lawn service
  + -1 more
I was given a quote but they never showed up for service. When I called about it he said they would come on a different day. That day came and went and they never showed up. I called and wrote emails, no response. Very disappointing.
Description of Work: Got a quote for yard clean-up and mulching.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jennie R.
08/2012
5.0
lawn service
  + -1 more
They were the most reasonable pricing over other companies and I liked that their contract was easy to read and was a nice computer print out. The billing is very clear and they are very professional. They have quick responses to my requests and they have been doing a good job so far on keeping up the yard, they have been the best out of the three companies I have used for lawn services so far!
Description of Work: I use them every week for lawn care, it is $20 per cut.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

BENJAMIN B.
07/2012
5.0
landscaping, lawn service
  + 0 more
I sort of liked the way they did the other lawns, the way they cut, and how many people they have to come and work on the lawn, because it's never just one person. They do a great job, they are pretty professional, they'll do some extra things for you. They're very polite and responsive.
Description of Work: They come every week to cut my lawn and other landscaping services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$34

Cathy N.
06/2012
5.0
landscaping, lawn service
  + 0 more
They are reliable and have reasonable costs.
Description of Work: Mowing lawns

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$20

Cathy N.
05/2011
5.0
landscaping, lawn service
  + 0 more
I've never had an issue with the work that was done. When ever I had questions or concerns Ken was very responsive. Last year I decided not to continue my contract due to cost, I personally had some financial issues. I soon learned you get what you pay for, after a year away I contacted Ken again.
Description of Work: Ken and his crew performed Landscaping work in my yard for a few years, as well as did snow removal. After trying someone else for a year I've moved back to Ken's services. Ken's company does my yard maintenance, which includes mowing front and back yard, as well as trimming bushes. I've also have them do a clean up in Spring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GARY H.
02/2011
4.0
lawn service
  + -1 more
They are very prompt and they do good service.
Description of Work: They come every week to mow my lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22

LINDA JONES C.
06/2009
5.0
landscaping, lawn service, snow removal
  + 1 more
They are fine with everything. I never have to supervise, and it always looks nice.
Description of Work: They mow my lawn every two weeks, because I am out of town most of the summer. Also do trimming and edging, and weedwacking if there is grass among the ivy. They always put down one application of lawn feeder. They do a spring and fall clean up every year. They also do all my snow removal.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$750


    Contact information

    PO BOX 201891, Shaker Heights, OH 44120


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn and Yard Work,
    Landscaping,
    Snow Removal,
    Lawn Fertilization & Treatment,
    Mulch and Topsoil,
    Tree Service

    FAQ

    Pro Property Maintenance is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Pro Property Maintenance accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Pro Property Maintenance offers free project estimates.
    No, Pro Property Maintenance does not offer eco-friendly accreditations.
    No, Pro Property Maintenance does not offer a senior discount.
    No, Pro Property Maintenance does not offer emergency services.
    No, Pro Property Maintenance does not offer warranties.
    Pro Property Maintenance offers the following services: Professional, Courteous service Yard maintenance specialists Weekly Maintenance Landscaping Design Spring/Fall Clean-up's Bush Trimming Spring Overseeding De-thatching Mulch Bed Maintenance Fall Aeration

    Contact information

    PO BOX 201891, Shaker Heights, OH 44120


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed