The pipe was fixed but when we got the bill he charged us $624 labor plus $90.96 supplies. When I inquired about the charge and asked what his hourly rate was he replied $96/hour. That comes to 6.5 hours of labor. I was astounded and appalled by the large invoice because the plumber did not spend a lot of time on this problem other than replacing the pipe.
Description of Work: The plumber came to our house on 6/15/2016 and 6/17/16. On 6/15 he gave my husband advice only on what to look for in the pipe leak. He was only at the house for less than 1 hour. My husband did the work and cut the ceiling out. On 6/17/16 the plumber came back and cut out leaking pipe and replaced with pvc/dmv pipe and fittings. He did not close up the hole or reinstall toilet--my husband did that. He was only there for under 3 hours.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$714
Mary D.
03/2016
1.0
plumbing
+ -1 more
Left two messages with this plumber - one of the messages was left with his wife directly - we never got any return calls. If this plumber does excellent work, we will never know it because we won't be calling back
Description of Work: .Nothing. We tried to set up an initial appointment for him to assess a major problem with the all the drains in the house - no sinks, tub or toilet can be used. Complete back up in all drains. He was to be a 2nd opinion for us.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$2,500
kristin A.
11/2015
5.0
plumbing
+ -1 more
I left a message to request service and he called back the same day. He was able to come the very next day. Would definitely recommend him!
Description of Work: We have had many people work on our sump pump, but Leo Brown is the one who got it right. He is super professional, targets the problem and doesn't overcharge. He fixed several things while he was here, and took initiative to fix something he heard wasn't right.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Maureen R.
03/2014
5.0
plumbing
+ -1 more
They are fantastic, and the only plumbers I will use.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debra S.
07/2012
5.0
plumbing
+ -1 more
He is very prompt and very thorough. He is the man for the job. I love him and would not go to anybody else.
Description of Work: I used Leo F Brown Plumbing & Heating to get my furnace ready for the winter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Janet B.
04/2012
3.0
plumbing
+ -1 more
He was way to expensive. He didn't offer an estimate. He knew what I wanted and he took two days and charged me for them.
Description of Work: I used Leo Brown for some plumbing work.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$375
Dave L.
06/2010
5.0
plumbing
+ -1 more
Leo had my answer, and fixed my booboos promptly and with innovation. Now that I'm the right track again, I'm good to go, and I can finish the job. Leo worked quickly, and was friendly. Good guy. Now I know why my brother in law suggested him :-)
Description of Work: Leo finished a plumbing job that I started. The project got beyond my capability, and Leo bailed me out.
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Service Categories
Plumbing
FAQ
Leo F Brown Plumbing & Heating is currently rated 3.9 overall out of 5.
No, Leo F Brown Plumbing & Heating does not offer free project estimates.
No, Leo F Brown Plumbing & Heating does not offer eco-friendly accreditations.
No, Leo F Brown Plumbing & Heating does not offer a senior discount.
No, Leo F Brown Plumbing & Heating does not offer emergency services.
No, Leo F Brown Plumbing & Heating does not offer warranties.