Anchor Pest Control LLC

I had a very heavy infestation of ants. His service charge of $200 was guaranteed for a year, as many treatments as necessary. On the FIRST treatment end of March 2014 he sprayed, inside and out. At the entrance to the crawl space (where I suspected the problem was) he just crouched at the entrance and shot spray around rather than actually enter the crawl space. Said it would take two weeks for treatment to take full effect. Two weeks later after cleaning and cleaning up dead and live ants inside my home (more than before treatment) I called again. He came and sprayed a powder in various places, again not entering crawl space. Again, more ants in the house, dead and alive. Two weeks later I called again! THIRD trip he actually finally entered the crawl space and used bombs. No odor actually penetrated into the house indicating to me that the bomb did not penetrate to the area between the floor and insulation. He also place some gel traps around the kitchen stating the ants would enter the traps and take the gel back to the nest. Huh? When the ants entered the house they had to cross over the previously sprayed floor, thus eventually killing them and not allowing them to return to nest. FOURTH TRIP SCHEDULED. After observing two flying swarms of carpenter ants I again called (Monday). He said he was busy but IF he did not show up before noon on Tuesday, then he would definitely be here Thursday afternoon. The plan was to enter the crawl space, use a drill, and shoot powder into the more inaccessible spaces. It rained heavily all day Thursday. He never showed up, never called. When contacted it was explained to me that they never treat on rainy days because treatment would be washed away. Again -- huh? No apologies were given for not calling to cancel. AND -- I explained that it was NOT raining in my crawl space and the treatment could have proceeded. I was so frustrated (and creeped out by the ants!) that I hung up on his wife who called to explain they did not do treatments on rainy days. I called another local company who charged $120 for a 90 day guarantee. He spent a little more than 3 hours here on a Saturday morning, spraying, drilling, using powder, entering crawl space twice, etc. etc. etc. My problem is almost solved -- another week or so and I will know whether I need a second treatment from the new guy.

It went perfect they are really good.

Did a great job as usual and is very friendly.

We love him, we would recommend the company.