This is a nightmare. They left a leaking 13 year old coil on when they put my new AC unit on. I lost my interested home buyers because of the "work" done by this company. Two other HVAC professionals have told me that the way the new unit was installed with the 13 year old coil that is not within Goodmans cooperative coils list is against HVAC code and ethics. This company refuses to come after several calls to get them to honor their work. The owner has cussed at me over the phone though. RUN AWAY!!!!
Description of Work: New AC unit
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,800
Sara K.
01/2011
1.0
heating & air conditioning/hvac
+ -1 more
): I needed a new air conditioning unit. I am not knowledgeable about heating and cooling and depended on contractors expertise. I found out after the fact he sold me an obsolete unit that had many problems and was actually phased out by the manufacturer. It was suppose to be under warranty but every repair and call back to repair initial installation had a charge and another story from the vendor. Another heating and cooling company has approached the state about Hogg Bros. because of the terrible unprofessional installation.
Description of Work: Put in a new air conditioning unit. Later found out through the company, State of Indiana, Better Business Bureau and other contractors the unit was faulty from the beginning. Sold the wrong unit for the application. Will need to place the unit and redo all of the work. The state of Indiana will be investigating the situation because of how extreme the lack of professionalism on the part of Hogg Bros.
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Service Categories
Heating and Air Conditioning
FAQ
HOGG Brothers & Sons Heating & Air is currently rated 1 overall out of 5.
No, HOGG Brothers & Sons Heating & Air does not offer free project estimates.
No, HOGG Brothers & Sons Heating & Air does not offer eco-friendly accreditations.
No, HOGG Brothers & Sons Heating & Air does not offer a senior discount.
No, HOGG Brothers & Sons Heating & Air does not offer emergency services.
No, HOGG Brothers & Sons Heating & Air does not offer warranties.