Cleveland Hardwood Flooring LLC

Zoltan and John were prompt, efficient, trustworthy and very very clean. Their estimate was the price I paid after everything was completed. They did a professional job and communicated effectively with me. They worked on my floors while I was away and I had no hesitation in giving them access to my house.

Zoltan (owner)was very nice, prompt, responsive and pleasant. Unfortunately, he used the wrong product to re coat the floor, and it had a very dull finish. He was nice about returning to re do the floor. It meant another night away from home, which was inconvenient. Sadly, the second job was not much better than the first. The floor still has a dull finish (slightly more glossy, but not what we requested). I wish now that I had never had the job done. The floor looks worse than before, shows every bit of dirt and water stain, etc. Not good. We were given no financial compensation for the inconvenience or the unsatisfactory job.

Zoltan came out within 2 days of my phone call to give an estimate. We scheduled about a month later mostly due to our schedule. The entire job took about 4 days. In general, the floors were in good condition to start with but the stairs and upstairs hallway had damage from where there had been carpet. Now they look in perfect condition. The only thing I would change is, before deciding on a stain, I would have looked at a larger piece of stained floor b/c from the sample they showed me on my floor, it was hard to tell what it would look like in the end. I was actually not sure that I liked the end result stain color but as some time has passed (and I've received many compliments!) I am liking the lighter stain I went with rather than the darker stain I pictured from the small sample they provided on my floor.

They were nice people, but I was not totally satisfied. They did the floors, but when I went to do the painting they had not done the corners. They did not sand and stain the corners or the risers on the stairs. When they came to fix the risers they got stain on the white paint. Based on the low-shine sample that they showed me, my floor does not shine like it should. They offered to do it later, but it would have been more money. One evening they left the open stain in my home. I reminded them and covered it myself. They did apologize and did not do it anymore. In retrospect I should have used the other guy. There were some dark places that they could have used wood bleach to lighten the wood to stain over them. Update: They still did not say why they didn?t do the corners. They only said the nosing was rough, and that was because they didn?t sand it--and they didn?t explain that. They also didn?t admit any wrong doing or explain why they didn?t do the perimeter. Due to the fact that they came back to fix it a second time it did prove them capable of the work. I believe they were just cutting corners. I don?t recall taking an hour to decide the finish color. At 59, I don?t consider myself old or strange. That comment was derogatory toward any senior citizen or persons that consider themselves old. They were just looking for reasons to take the blame off them. I had to buy a solution to give the floor the desired shine. They originally promised three coats of polyurethane and only put two on; the three promised was a condition on seeking them to do the work.

I called Zoltan for an estimate and he promptly scheduled an appointment and gave me an estimate for each area. They were very accommodating on scheduling because we were unable to do both areas at the same - we did not have enough space to move the furniture out of both rooms. Zoltan scheduled each room so that we could move the furniture from one room to another. On the first day, we were impressed that they arrived EXACTLY on time and they continued to arrive on time throughout the whole job. They covered the doorways with plastic so that the dust from the sanding would not circulate throughout the house. Zoltan and John worked efficiently and carefully. After sanding the first room, they put down three colors of stain for us to choose from - this was nice. The floors look great and were are very happy. I would recommend Zoltan and John to anyone. They are pleasant, efficient and take great pride in their work. It is also nice that the owners of the company do all of the work. The price was very reasonable for the amount of work necessary for this job.

It went very well. They showed up exactly on time, and finished when they said they would.

Excellent. Zoltan and John laid a beautiful new floor for us and we are really enjoying the new look of this space in our home. They arrived on time on the scheduled date and the job was completed in about 1 day. They cleaned up the work area well and the final cost was the same as the estimate. Additionally, when I called Zoltan in a panic after water from a leaking dishwasher had damaged our new hardwood floor in the kitchen, he called back the same day to tell me that they would come by the very next week to evaluate the floor and to make recommendations for next steps. I was feeling awful about the damage, and his message of 'Don't worry, we will take care of this for you.' made me feel so much better. These men are hard-working, genuine professionals and I couldn't recomend anyone more highly.

Zoltan returned my call initial call within a few hours of leaving a message and met me the next day to give me a cost to do the work. Him and John gave us suggestions on how to lay the floor and where to buy the wood. The day work began they showed up right on time and completed the entire job in 6 days. They returned calls promptly, answered all our questions, and addressed any concerns we had. The floors look great and we are very happy with their work. They were very professional and really know what they are doing. Their price was also the lowest quote we received for the job. One of the best things is they do all the work so there is never a middle man that you have to go through. I would definitely recommend them, it was one of the best experiences we've had with a contractor.

Zoltan and John arrived exactly on time on day one. They had all the areas sanded quickly and I was able to choose a color from numerous samples they provided. I had a difficult time choosing the right color so they custom mixed the perfect color. By noon on the second day, all areas were stained and a few hours later the first coat of poly was applied. I was able to walk on the floors by 8:00 pm so no need to spend the night elsewhere. On the final day, they arrived to lightly sand and apply the final coat. By 6:00 pm I was able to walk on the floors. Both Zoltan and John were very professional with a great attention to detail. They began on Monday morning and by late Wednesday afternoon I had beautiful floors. We are considering refinishing the second and third floors and Cleveland Hardwood Flooring will be our only consideration.

The sanding was the trickiest part since the floor was manufactured flooring and could only be refinished once. They did a very good job of sanding the floor. However, they were very sloppy with the stain, did not tape off the tile or the woodwork and I have had to repaint all of the woodwork and had to point out an area of stained tile they had to clean off. In addition, I told them I wanted a very dark stain on the floor. When I viewed the test patch of stain I advised them I thought the floor would need two applications since the flooring was old and dry and I believed the stain would take unevenly. I was assured the floor would be dark enough with one coat of stain. After they had applied the stain I reiterated my concern that the stain was taking unevenly and that they would need to apply another coat of stain. Again, I was reassured one coat would be enough. After the floor had dried, and the poly applied, the stain dried very unevenly, as I had predicted. I called and left a message indicating I was not happy with the outcome. I have never been called back. I think they did not leave enough time for the job and hurried on to another job. To add another coat of stain to ensure even coverage would have added one day to the job and I believe they just did not allocate enough time and did not care enough to alter their schedule to satisfy the customer. I am very unhappy with their attitude and lack of customer follow up. In response to service provider: We missed each other on the telephone twice but when I called him back he did not respond to. If you think that an excellent job is splotches on the hardwood floor due to unevenness of stain, so much that it?s pink in some areas then I guess the job is "outstanding."

Zoltan and John were incredible. I called them because our remodeling guy told us that if we moved the wall over in our 1910-built house we would not be able to fix the floor underneath and we should just cover it all over with laminate! We were aghast. The upstairs floor is gorgeous maple. Zoltan came over and helped my husband bash a hole in the wall so they could look at the floor underneath and they confirmed that it ran under the wall. He said they could refinish it and then quoted a price that we could not believe. It was so reasonable that we agreed to have the light refinishing added to the downstairs for a total quote that I indicated. They told us exactly what day they would start and what day they would finish and they actually finished a day early. (They worked Mon-Thurs 8 hours a day) I think they were surprised how difficult it was to refinish the area in the Master bedroom; Zoltan said they almost gave up finding a non-stained level of wood. We were really happy that they persisted because the bedroom floor looks gorgeous. If you knew where the wall was located, you can see a faintly darker stripe. If you don't know, you would not notice. You absolutely cannot tell where the heat ducts used to be. The refinished hallway and stairs, which had ancient dark stain, look beautiful also. The unexpected surprise was the sunroom! This room was added later and the floor is just cheap pine wood. There were several coats of ugly paint and we were not sure that it would be worth it to refinish the cheap wood. It's beautiful! They even added some small repairs, that we requested while they were working, for free. Our downstairs rooms have some deep scratches and stained areas and Zoltan was quite upset that we could not afford to have him really refinish those rooms because the light sanding/poly of course does not fix these problems. I told him that, as reasonable as his prices were, we have so many things that we are doing to the house that we only have so much in our budget and the downstairs floors still look nice with the light refinishing. The 2 downstairs areas of board replacing do have a slight variation in the stain compared to the floor around them because we did not have the whole area refinished. It has been several months, though, and as time goes by the difference seems to be fading. If we have the money in the future, we will have them back to do the real refinishing downstairs. I can't say enough good things about these guys. It was so refreshing to find somebody who had an exact schedule, worked efficiently, was reasonably priced, and performed quality work. There is a reason why they book 1-2 months out. Friends of ours recently bought a foreclosed house and the wood floor (with fifty thousand nails and carpet tacks that the ding-dong previous owners hammered into it) needs desperate refinishing. We gave them the business card from Zoltan and John. I have no doubt they will resurrect the floor.

Zoltan was on top of the situation from the initial call. There was no time loss from my initial call to the date Zoltan and John visited the house to quote the job and then actually complete the job. The guys were exactly on time, pleasant to have in the house, completed the job and gone. We're really thrilled with the final result. We're so pleased that we are going to have 4 more rooms sanded and stained by Zoltan and John. Very good communication and they do beautiful work.

The job went wonderfully. I chose to have them come out for a quote based on the amazing reviews that were already on Angie's List. We were working on a tight time frame and John and Zoltan came out for a quote just a few days after we contacted them. Their price was very reasonable and accommodated our schedule, beginning the work within a couple days. Zoltan kept in contact each day (the entire job only took about 3 days) and let us know how everything was progressing. The two were extremely knowledgeable and helped us choose a stain that would work well in our space. Along the way, we decided to have them repair a gouge that resulted from a pole having been removed and they fit that into the work schedule and did an amazing repair job. Zoltan also left us with cleaning solution and detailed care instructions. To say the least, we are thrilled with the results. They have transformed our home and will without a doubt be contacting John and Zoltan when we refinish the remaining rooms.

The job went very smoothly. Zolton and John came exactly when they said that they were going to arrive to begin the project and the project was done exactly when they said it was going to be done. During the refinishing we asked that one section be replaced that they had not originally contemplated and that was done without question. We had a couple of occasions when we had questions which required us calling them and they immediately called us back and answered our questions completely. They were very clean and followed up to make sure everything was done well.

From the first phone call to the completion of the job, John Varro and Zoltan Onodi were extremely professional courteous and efficient. We had an estimate within 24 hours of our initial inquiry. All questions were answered thoroughly. Calls and emails were returned promptly. The project was completed ahead of schedule, and even though it was not a very large job (2 rooms), Zoltan and John always made us feel like an important customer. They were always on time, left everything clean and called each afternoon with an update and the next day's schedule. Their website is a great testimonial to their workmanship. We will recommend them at every opportunity. Our floors look great!

Everything went very smooth from the time I called for an estimate, to the time it was finished! Because of my busy schedule it is very important to me that the work is finished on time! I highly recommend this company!

While the floor portion of the work was done to my satisfaction the following items were disappointments. The living room floor furnace register was removed and left on the fireplace hearth and the white painted baseboards had stain residue from the application spilled on them. I called Zolton and he said he would take care of both the furnace outlet as well as the messy stain. Also, the kitchen floor was discovered to have been damaged by the sofa. There were dents from the small metal glides on the sofa legs and the pine floor has marks where the sofa was slid or allowed to fall from vertical. Zolton volunteered that they had trouble with the sofa and offered to fix the floor however due to my health I decided to let it go.

John and Zoltan were quick to respond to our request for an estimate on such a small job. Given their very busy schedule, usually with much larger projects, it was terrific that they fit our repair in within a week of the estimate. They called to let us know when they would arrive. They put a slight stain on the patch boards so as to closely match the rest of the floor. They were able to complete the job within two hours of their arrival. John and Zoltan are real artisans and the work they did proves it. They also noticed some scratches on the floor near one of the repairs and did some touch-up work to help hide the scratches without any additional fee. John and Zoltan were very courteous and also not bothered to have our twin 7 year-olds wanting to observe some of their work. We will certainly use them again for other flooring projects or repairs as needed. We highly recommend them.

I can't say enough good things about the work that they did. From the day of the estimate, Zoltan and John were extremely friendly. They arrived at almost the exact time they told me they would every day. Zoltan followed up each night with a phone call to update me on the status of the job. They worked efficiently and were able to complete the job in the estimated three days, despite some problems removing the linoleum and corresponding glue in the foyer.

Zoltan and John visited the house to give a quote within one day of my initial call. I had envisioned that we would salvage and refinish the original hardwood floors, but they discussed alternatives with me after pulling up a small section of the old vinyl floor and discovering several layers of vinyl, plywood, and a black tar-like substance. We decided to move forward with a new installation and they recommended an affordable product that we procured directly from Lumber Liquidators. We agreed to a date, and they arrived bright and early to do the install. The whole process from removal of old floor to new installation took just under two days. The finished product looks amazing! We are thrilled at the transformation in the kitchen. They did a fantastic job of cleaning up the work area (though I had to arrange for pick up and removal of the old flooring). GREAT experience from start to finish - very, very professional!

Overall I am very happy with the work that they did. Two thumbs up.

We were very impressed with the work Zoltan and John performed. They were punctual, worked with us on our tight schedule (this required that they work the weekend and Christmas holiday), they called us each day to let us know about their progress. The floors were done in 5 days and looked beautiful.

He was very knowledgeable and nice to deal with.

The work was excellent. Very professional company. A.

Zoltan and John are very professional, and every step of the process was seamless from the initial quote to after the floors were finished. They were very flexible with our requests, and these guys even worked on the weekends to get the job done quickly. They even worked with us to apply a special finish coat to our exotic hardwood floors, which was above and beyond what we had contracted for. Our floors look like a million bucks.