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Soft Touches Cleaning Service

House Cleaning, Home and Garage Organization, Window Cleaning,

About us

We do not use sub contractors. Charges determined by the job. Discounts given to customers who choose multiple cleanings. Also to Veterans and Seniors.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial interior cleaning services including windows and organization. Light home improvement projects. Trash out service available. One time cleaning for special occasions available. We do deep cleaning and routine cleaning. We will work hard to fit your needs.

Services we don't offer

Upper story exterior windows

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
PayPal

Reviews

4.77 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
29%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-7 of 7 reviews

jon W.
04/2013
4.0
house cleaning
  + -1 more
They did a good job. We had no issues with them. We were reasonably pleased with the service. I remember there was a few places on the floor and stuff that needed to be scrubbed opposed to just gone over with away and they didn't do that. But, beside that, they were pretty good.
Description of Work: We had Soft Touches Cleaning Service clean one of the apartments we have on the rental unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tarun M.
06/2012
4.0
house cleaning
  + -1 more
1. Initial meeting was great. Sherry arrived punctually, reviewed home, and recommended initial deep cleaning ($300) followed by regular cleanings ($125). Willing to use pet-friendly and wood-floor-friendly cleaners. Set up time for initial deep cleaning. 2. 4/15/2012: Sherry arrived punctually with new assistant (trainee) who seemed very unmotivated and uninterested. Sherry worked hard in spite of very little help from assistant. However, overall work done didn't seem very deep or detailed. Set up time for next regular cleaning anyway. 3. 5/10/2012: Arrived just a few minutes late with daughter. Both worked hard and non-stop for almost 4 hours. Cleaned *really* well. Excellent work, very impressed! Set up time for next cleaning. 4. 6/2/2012: No-show. Tried contacting Sherry via email and phone, but got no response to either. Hope everything's ok.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$450

Cheryl I.
03/2012
5.0
house cleaning
  + -1 more
The experience has gone well overall. She does a good job and charges a flat fee.
Description of Work: She provides housecleaning services once a week.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony D.
02/2012
5.0
house cleaning
  + -1 more
After hiring Sherry to clean a rental unit that a tenant moved out of and left in shambles, My wife and I were so impressed by her hard work, showed by the result of the rental unit, we decided to hire her to clean our home. She came to our home and after showing her around and explaining what we needed done, she gave us a free estimate and set up a date and time right away for our appointment. This is by far money well spent!
Description of Work: Whole house cleaning including windows and woodwork

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Anthony D.
02/2012
5.0
house cleaning, window cleaning, home & garage organization
  + 1 more
My wife and I own rental property, recently we had a house vacated by the tenant and much to my dismay the property was for lack of a better word, TRASHED! There was broken down furniture, clothing, and garbage left behind by this tenant. After meeting with Sherry we decided to hire her to take care of our property and get it up to standard so that it could be rented out. I have never been so impressed, She went above and beyond getting our property in order. After the 12 hours she spent in our place I came in to inspect it and could not have been more pleased. The house was sparkling and smelling fresh! We were so impressed that we have hired her to clean All of our rental units, as tenants move out and Also to clean our own home! This is the best decision I have ever made, we are so truly grateful to have someone so hard working in our employ! A++ exceptional Service and Attitude!
Description of Work: Debris removed, junk hauled away and whole house deep cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Anthony D.
02/2012
5.0
house cleaning
  + -1 more
I have a rental property in Jamestown, that was vacated by the tenant and this tenant left behind mountains of Junk, Garbage and miscellaneous items. I hired Sherry from Soft Touches Cleaning Service to clean out the unit and prepare it for renting. I have never been so impressed. Every detail was covered, not only did the job get done on time but it was exceptional. I am so pleased with the outcome of this property that my wife and I have hired her to clean not only our rentals to get them up to standard but also to clean our home on a weekly basis. A++ Service, Great Attitude and Attention to Detail!!!
Description of Work: Debris removed, junk hauled away and property deep cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jan W.
06/2011
5.0
house cleaning
  + -1 more
I have not been able to get to my house work. I have not been feeling well and with all the doctors appointments, I just couldn't keep up. I saw this company listed on Craigslist called and I couldn't be happier. Sherry came out gave me an estimate, scheduled my cleaning day and time and I will never let her go. Very friendly, quick and detailed. My home is just the way I like it to be
Description of Work: I had my whole house detail cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Soft Touches Cleaning Service
Thank you so much!

    Contact information

    5495 Bayside Dr., Riverside, OH 45431


    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Home and Garage Organization,
    Window Cleaning,
    Handyman Services

    FAQ

    Soft Touches Cleaning Service is currently rated 4.7 overall out of 5.
    Soft Touches Cleaning Service accepts the following forms of payment: Check,PayPal
    Yes, Soft Touches Cleaning Service offers free project estimates.
    Yes, Soft Touches Cleaning Service offers eco-friendly accreditations.
    Yes, Soft Touches Cleaning Service offers a 10% senior discount.
    Yes, Soft Touches Cleaning Service offers emergency services.
    Yes, Soft Touches Cleaning Service offers warranties.
    Soft Touches Cleaning Service offers the following services: Residential & commercial interior cleaning services including windows and organization. Light home improvement projects. Trash out service available. One time cleaning for special occasions available. We do deep cleaning and routine cleaning. We will work hard to fit your needs.
    Upper story exterior windows

    Contact information

    5495 Bayside Dr., Riverside, OH 45431