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GetGeek Technical Support

Computer Repair, Computer Training, Website Design & Development,

About us

Onsite computer repair and total technology solutions provider for home and business.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

We offer a wide range of services from Network Setup and Printer Installation to Virus Removal and Computer Tune-Ups.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

Ryan M.
05/2014
5.0
computer repair
  + -1 more
I keep my entire iTunes library on an external hard drive as well as all of my family photos. I took it for granted that the hard drive would last forever and did not back up the data. Sure enough on a Sunday afternoon the hard drive died. It had power but the drive would not spin up. I checked Angie's List for a computer repair company and found Get Geek. There were several options but Get Geek indicated that they were open on Sunday. I called and spoke to the owner/operator, Wyko ter Haar. I advised him of the problem and he agreed to look at the hard drive that day. I brought him the hard drive and he explained in detail what he would do and what would happen if he couldn't recover any data from the hard drive. The diagnostic fee was $50. Later that day Wyko called me and advised that he was able to revive the dead hard drive and will be able to rescue all of the data. He said that he will transfer the data to a new external hard drive and get back to me in a few days. I picked up my new hard drive with all my data on it a few days later. A majority of the cost was that of the new hard drive. Overall well worth it. Wyko has flexible payment options and an overall professional business model.
Description of Work: Recovered data from a seemingly dead external hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193

Eugene A.
04/2014
5.0
computer repair
  + -1 more
The provider's help guided me through the confusing business of acquiring a new computer and getting it up and running. All went smoothly and quickly. Since then, his phone service has been most helpful for clearing up matters that were not clear to me at the time of the computer's purchase.
Description of Work: Provider met me at Best Buy, walked me through the process of buying a new computer, key board, and other accessories. At my house, the provider set up the new computer, got me started on how to negotiate its programs. A few days later, he answered my follow-up questions by phone (no extra charge).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Gordon R.
05/2013
5.0
computer repair
  + -1 more
He was quite good. There are lots of positive ratings for him and I have found that they are very accurate.
Description of Work: He came out and rescued my wife's computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Eugene A.
09/2012
5.0
computer repair, computer training
  + 0 more
A prompt and pleasant response to my computer crises. Mr. ter Harr is helpful not only in solving tech problems but also in instructing the computer novice in how to avoid future problems.
Description of Work: When I "lost" an important file on my computer, I called GetGeek, and Mr. Wyko ter Haar came immediately (his place of business is not far from my house), and within minutes he found my lost document. He then explained how the document got lost and answered a spate of questions I had. On a second occasion (on 12 July 2012) I had another, lesser problem. When I called Mr. ter Haar, he was working in Cincinnati, fixing (I believe) a company's IT problems. When his day ended at 5 p.m., he drove immediately to my home and again came to the rescue, also answering a list of questions I had. Mr. ter Haar offers many tech services (including preventive maintenance, virus and spyware removal, and data and crash recovery). I highly recommend him for these and other tech support services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Melissa O.
09/2012
5.0
computer repair, computer training
  + 0 more
Very knowledgable, patient, and professional . Willing to go over and above expectations. Would highly recommend for any computer situations.
Description of Work: Computer software training & education, and assessment of hardware and recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Karyn G.
04/2012
5.0
computer repair
  + -1 more
My computer was over 7 years old and he explained to me that it was near the end of its life. He walked me through different options on what I could do and left it up to me to make the decision. I was impressed by the fact that he laid out options for me and let me decide. He showed up on time, was very pleasant and professional, and got right to work. I would highly recommend him.
Description of Work: I bought a CPU with his guidance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    4992 Kingsgate Ct, Riverside, OH 45431

    www.GetGeek.org

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Training,
    Website Design & Development,
    Internet Service,
    Office Equipment Repair

    FAQ

    GetGeek Technical Support is currently rated 5 overall out of 5.

    Sunday: 8:00 AM - 6:00 PM

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    GetGeek Technical Support accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, GetGeek Technical Support offers free project estimates.
    No, GetGeek Technical Support does not offer eco-friendly accreditations.
    No, GetGeek Technical Support does not offer a senior discount.
    Yes, GetGeek Technical Support offers emergency services.
    Yes, GetGeek Technical Support offers warranties.
    GetGeek Technical Support offers the following services: We offer a wide range of services from Network Setup and Printer Installation to Virus Removal and Computer Tune-Ups.

    Contact information

    4992 Kingsgate Ct, Riverside, OH 45431

    www.GetGeek.org

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM