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Custom Maid and In-Home Concierge Services

5.0(
21
)

House Cleaning, Home and Garage Organization

About us

Full Housecleaning Services and our New In-Home Concierge Service. Need groceries picked up, meal prep completed, laundry done or linens changed? We customize services in all of these areas and more at very affordable rates. We are a family owned business for over 25 years… we have the same people come to your home or business every time to clean that are familiar with your preferences. We use Norwex cleaning products. We are a custom cleaning company that cleans to your individual cleaning needs. In residentials we do many other things besides basic cleaning such as change bedding, help with organization, help prepare for a large function such as family reunions, holiday parties, etc. we have strong work ethics, and it is a must that we are punctual and prepared to do an excellent job for you. We hope we can serve you in the near future, give us a call today for a free estimate.

Business highlights

25 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

We offer full interior cleaning services including: vacuuming, polishing,dusting, sweeping, mopping, disinfecting bathrooms and kitchens, linen changing if wanted, woodwork, interior windows, etc.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
PayPal

Reviews

5.021 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%
Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Write a review
Showing 1-21 of 21 reviews
Laura N.
07/2022
5.0
house cleaning
  + -1 more
Highly professional service and always reliable. Lisa and her staff are very caring individuals and she is completely flexible with modifications to the schedule if need be. The work is always consistent and if special attention is needed, just ask. She and her staff are trustworthy and by far the most professional cleaning service I've ever seen. A number one choice.
Description of Work: Commercial and residential cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ellen M.
11/2020
5.0
house cleaning
  + -1 more
very good. Thanks for the referral.
Description of Work: house cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kelly P.
10/2020
1.0
house cleaning
  + -1 more
They called and set up a date then canceled two days later and would not return my calls. I continued to call and text and no response.
Description of Work: House cleaning
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
Response from Custom Maid and In-Home Concierge Services
We’re sure you have us mixed up with a different cleaning company. Our company does not service your area. Can you kindly remove this from our Angie’s list account?
Ginny A.
03/2020
5.0
house cleaning
  + -1 more
Excellent , Very nice gal, she did exactly what I needed and the price was right.
Description of Work: House cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jan E.
12/2019
5.0
house cleaning
  + -1 more
Very Well, would use again.
Description of Work: General House cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Michael B.
09/2019
5.0
house cleaning
  + -1 more
Great reliable company. Awesome staff. I highly recommend them for your Commercial and Residential cleaning needs
Description of Work: Housecleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
myles B.
09/2019
5.0
house cleaning
  + -1 more
Cleaning went great very efficient, and believe me I checked
Description of Work: Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
steve Z.
09/2019
5.0
house cleaning
  + -1 more
Excellent service every time. Thank you Custom Maid. Love the work you do!
Description of Work: Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
Dixie B.
09/2019
5.0
house cleaning
  + -1 more
Great and very professional.
Description of Work: Housecleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Keely P.
06/2019
5.0
house cleaning
  + -1 more
They do a very good job
Description of Work: Clean house
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara .
01/2019
5.0
house cleaning
  + -1 more
This is projected to happen in the future - April 2019
Description of Work: Spring Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
$300
Stephen P.
05/2018
5.0
house cleaning
  + -1 more
Everything went excellent. Very professional and thorough.
Description of Work: House cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katherine D.
05/2018
5.0
house cleaning
  + -1 more
Super well. I cannot say enough!
Description of Work: Regular home cleaning: bathrooms, kitchen, floors, & dusting.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Gary S.
01/2018
5.0
house cleaning
  + -1 more
Very professional, Lisa exceeded my expectations
Description of Work: Whole house cleaning
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cliff P.
01/2018
5.0
house cleaning
  + -1 more
Great! They were on time, friendly and did s great job cleaning.
Description of Work: Home cleaned
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Michael B.
10/2017
5.0
house cleaning
  + -1 more
Great Customer Service. Quality Cleaning Service at a reasonable price
Description of Work: Personal Home & Company Office Building Cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tim B.
10/2017
5.0
house cleaning
  + -1 more
Great service!
Description of Work: House cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Myles B.
10/2017
5.0
house cleaning
  + -1 more
Great! Very professional and reliable.
Description of Work: Whole house cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jessica K.
03/2017
5.0
house cleaning
  + -1 more
She went above and beyond to work for us when we needed her that day.
Description of Work: I would hire her again, that is most important, and I would recommend her to a friend. She came out that day! We decided to hire someone to clean our house before we hand it off to the new buyers and she went above and beyond to accommodate us. I forgot to ask to clean wipe out the fridge, so remember the details.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Custom Maid and In-Home Concierge Services
Thank you so much [Member Name Removed] for the review, it was a pleasure working with you. I hope you are enjoying your new home! Custom Maids Lisa Mull
Gwendolyn B.
11/2016
5.0
house cleaning
  + -1 more
Custom Maid lives up to its name.
Description of Work: General house cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve B.
07/2015
5.0
house cleaning
  + -1 more
Lisa and her crew was very professional, meticulous to detail and very trust worthy in my home.
Description of Work: Cleaned my house
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125

    Contact information

    12608 Sheets Rd., Rittman, OH 44270

    Service hours

    Sunday:
    10:00 AM - 2:00 PM
    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    Bonded
    Insured
    No License Required for Trade
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    House Cleaning,
    Home and Garage Organization

    FAQ

    Custom Maid and In-Home Concierge Services is currently rated 5 overall out of 5.

    Sunday: 10:00 AM - 2:00 PM

    Monday: 9:00 AM - 9:00 PM

    Tuesday: 9:00 AM - 9:00 PM

    Wednesday: 9:00 AM - 9:00 PM

    Thursday: 9:00 AM - 9:00 PM

    Friday: 9:00 AM - 9:00 PM

    Saturday: 10:00 AM - 2:00 PM

    Custom Maid and In-Home Concierge Services accepts the following forms of payment: Check,PayPal
    Yes, Custom Maid and In-Home Concierge Services offers free project estimates.
    Yes, Custom Maid and In-Home Concierge Services offers eco-friendly accreditations.
    No, Custom Maid and In-Home Concierge Services does not offer a senior discount.
    Yes, Custom Maid and In-Home Concierge Services offers emergency services.
    Yes, Custom Maid and In-Home Concierge Services offers warranties.
    Custom Maid and In-Home Concierge Services offers the following services: We offer full interior cleaning services including: vacuuming, polishing,dusting, sweeping, mopping, disinfecting bathrooms and kitchens, linen changing if wanted, woodwork, interior windows, etc.

    Contact information

    12608 Sheets Rd., Rittman, OH 44270

    Service hours

    Sunday:
    10:00 AM - 2:00 PM
    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 2:00 PM