After meeting with John and reviewing my project in detail, John said he would email me a quote. I have followed up multiple times over the last 6 weeks and been told that 'he's busy, still interested and they'd get back to me.' I still have no quote and they didn't even bother to respond to my last message. Very frustrating. Would have preferred the truth and perhaps a recommendation to someone else that might be interested in the work.
Description of Work: Never received an estimate
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Dale Anne D.
11/2017
5.0
wrought iron
+ -1 more
Product is beautiful!
Description of Work: Hand rails for front porch and garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
CLAIRE S.
09/2010
1.0
metal restoration
+ -1 more
I am a small business owner and would never treat a prospective customer this way. After this poor experience, I was fortunate enough to get in touch with another fabricator who has been extremely responsive---will look forward to posting a very positive report once the work is complete. The value noted above is what I'm spending for the same scope of work Van D*** was asked to quote.
Description of Work: I contacted Van D*** for a quote on approximately 50 linear feet of interior metal railing. Mr. Van D*** came out and indicated interest in the project and gave me an order of magnitude cost. He said a formal estimate would be available early the following week. During this visit, he was cordial and helpful. When no estimate was received, I tried to contact the company. Over a few days, I reached voice mail and left messages. Following that, I called and the recording said the voice mailbox was full. Still no response. After another week, left a message that I would appreciate a call if they were no longer interested in the project. I have never received a response of any kind.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,600
CARL C.
07/2005
5.0
wrought iron
+ -1 more
THE QUALITY OF THE SHELVING IS EXEMPLARY, THE EXPERIENCE WAS QUITE GOOD.
Description of Work: INSTALLED INDUSTRIAL STRENGTH METAL SHELVING IN BASEMENT AND GARAGE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$700
Mary F S.
02/2004
5.0
wrought iron
+ -1 more
THEY WERE HERE AS EXPECTED. THEY FOUND THE CORRECT MATERIALS TO MATCH A 75 YEAR OLD RAIL. THEY CUSTOM MADE THEM SO THAT THEY LOOK JUST LIKE THE ORIGINALS. THEY WORKERS WERE VERY POLITE, CLEAN AND TOOK PRIDE IN THEIR WORK. I HIGHLY RECOMMEND THEM.
Description of Work: THEY MATCHED THE EXISTING STAIR RAILS AND PUT UP ADDITIONAL HAND RAILS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Bill M.
06/2003
5.0
wrought iron
+ -1 more
OUTSTANDING WORK! BEST PRICE FROM THREE ESTIMATES. THEY WERE A LITTLE SLOW IN RETURNING PHONE CALLS.
Description of Work: BUILT AND INSTALLED A WROUGHT IRON CUSTOM RAILING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$752
KARIN & PETE D.
01/2003
5.0
wrought iron
+ -1 more
WORK WAS NOT DONE AS QUICKLY AS THE COMPANY ORIGINALLY PROMISED, BUT WHEN WE CALLED TO FIND OUT WHY THE WORK HAD NOT BEEN DONE, WE WERE TOLD THAT AN ACCIDENT HAD DISABLED ONE OF THEIR WORKERS AND PUT THEM BEHIND IN THEIR SCHEDULE. WE WERE ORIGINALLY VERBALLY TOLD THAT THE JOB WOULD BE DONE WITHIN TWO WEEKS; THE WORK WAS EVENTUALLY DONE ABOUT SIX WEEKS AFTER WE PAID OUR DEPOSIT. CONSIDERING WHAT WE HAD BEEN TOLD ABOUT THE DISABLED EMPLOYEE, WE WERE PATIENT WITH THE DELAY AND FOUND SIX WEEKS TO BE AN ACCEPTABLE PERIOD TO WAIT FOR THE WORK. WHEN THE WORK WAS FINALLY DONE, IT WAS OF HIGH QUALITY AND WE WERE VERY PLEASED. THE COST WAS ABOUT $250 + LESS THAN THE ESTIMATE GIVEN TO US BY [ANOTHER COMPANY], SO WE WERE THRILLED WITH THE COST.
Description of Work: FABRICATED AND INSTALLED FRONT ENTRY AND SIDE ENTRY WROUGHT IRON RAILS ON OUTSIDE STEPS. ALL MATERIAL PRIMED AND PAINTED DARK BROWN BEFORE INSTALLATION. RAIL HAS ALTERNATE TWIST PICKETS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Wrought Iron,
Metal Fabrication & Restoration
FAQ
VAN DYKE CUSTOM IRON INC is currently rated 4.7 overall out of 5.
VAN DYKE CUSTOM IRON INC accepts the following forms of payment: Check
Yes, VAN DYKE CUSTOM IRON INC offers free project estimates.
No, VAN DYKE CUSTOM IRON INC does not offer eco-friendly accreditations.
No, VAN DYKE CUSTOM IRON INC does not offer a senior discount.
No, VAN DYKE CUSTOM IRON INC does not offer emergency services.
No, VAN DYKE CUSTOM IRON INC does not offer warranties.
VAN DYKE CUSTOM IRON INC offers the following services: WROUGHT IRON FENCES, RAILINGS, ELEVATOR PIT LADDERS, WELDING REPAIRS & METAL REFINISHING.