About us
Business highlights
38 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.7476 Reviews
Showing 451-475 of 476 reviews
06/2009
plumbing
 + -1 moreIt was fine.
Description of Work: They replaced a sump pump that went bad under warranty.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
10/2007
basement waterproofing
 + -1 moreDid a fine job.
Description of Work: Waterproofed basement.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$6,000
08/2007
foundation repair
 + -1 moreunknown
Description of Work: They repaired our basement wall that was bowing and cracking.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
06/2007
basement waterproofing, wells, drain pipe
 + 1 moreThey did excellent work!
Description of Work: They put in a sump pump, pushed back our walls and did an in-house trench and put in a French drain.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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| punctuality |
Yes, I recommend this pro
$9,000
05/2007
basement waterproofing
 + -1 moreunknown
Description of Work: They added plastic and sprayed antibiotics into the crawl space.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$500
03/2007
basement waterproofing
 + -1 moreunknown
Description of Work: Water was coming through one wall in my basement during the last snowfall. I gave "The Basement Doctor" a call, since I had a warranty with them for Cactus Board that had been installed. Representative Wes Martin came to my home, took one look outside and in the basement and told me the drain from the sump pump to the street had frozen. Wes suggested I uncap the sump pump release valve during cold and snowy months -- there should be no further problems with water in my basement. I was somewhat embarrassed because I didnt know about the release valve, but Wes was very understanding, kind and professional.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
10/2005
basement waterproofing
 + -1 moreTHE SALESPERSON WAS INSULTING.
Description of Work: THEY CAME OUT TO GIVE AN ESTIMATE.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
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Response from The Basement Doctor
08/2005
basement waterproofing
 + -1 moreunknown
Description of Work: THEY PUT IN 7 I-BEAM BRACES AGAINST THE BASEMENT WALL TO KEEP THE BASEMENT WALL STABLE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,200
08/2005
concrete repair
 + -1 moreunknown
Description of Work: THEY REPAIRED CRACKS IN THE WALLS OF OUR BASEMENT. THEY INSTALLED STRIPS THAT NEUTRALIZE THE PRESSURE IN THE WALLS. THEY ALSO THOROUGHLY CLEANED TWO WALLS AND APPLIED A SOLUTION THAT SHOULD PREVENT THE MOLD FROM COMING BACK.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$8,500
02/2005
basement waterproofing
 + -1 moreunknown
Description of Work: THE COMPANY CAME OUT TO GIVE ME AN ESTIMATE ON BASEMENT WATERPROFFING.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| punctuality |
$2,750
09/2003
basement waterproofing
 + -1 moreunknown
Description of Work: STEEL BEAMS PUT AGAINST BASEMENT WALLS TO PREVENT THE HOUSE FROM CAVING IN.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$7,000
09/2003
basement waterproofing
 + -1 moreunknown
Description of Work: FIXED LEAKING CRACK IN BASEMENT WALL
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
07/2003
basement waterproofing
 + -1 moreTHIS IS A GOOD COMPANY.
Description of Work: WATERPROOFED THE BASEMENT, INSTALLED SUMP PUMP AND GAVE US A MOLD KIT.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$8,000
06/2003
basement waterproofing
 + -1 moreNONE
Description of Work: HE CAME OUT AND TOOK SOME PICTURES OF MY BASEMENT. HE SAID HED REVIEW THEM WITH SOMEONE ELSE BACK AT THE OFFICE. I HAVE NOT HEARD FROM HIM SINCE. ITS BEEN AT LEAST 3 WEEKS.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
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Response from The Basement Doctor
04/2003
structural engineer
 + -1 moreunknown
Description of Work: DIDN''T CALL BACK FOR A WEEK. BUT, WHEN THEY DID CALL, REP EXPLAINED WHAT I COULD DO MYSELF TO FIX THE PROBLEM. VERY FRIENDLY AND HELPFUL.
| Rating Category | Rating out of 5 |
|---|---|
| responsiveness |
Yes, I recommend this pro
01/2003
basement waterproofing
 + -1 moreunknown
Description of Work: COMPLETE WATERPROOFING OF MY BASEMENT AND POWER-BRACING FRONT AND BACK WALLS WITH 6 I-BEAMS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$5,300
11/2002
basement waterproofing
 + -1 moreunknown
Description of Work: THEY DECLINED TO COME OUT AN GIVE ME AN ESTIMATE - IT APPEARED THAT MY JOB WAS TOO SMALL FOR THEM
| Rating Category | Rating out of 5 |
|---|
$10,000
Response from The Basement Doctor
11/2002
basement waterproofing
 + -1 moreunknown
Description of Work: A SALESMAN CAME AND GAVE US AN ESTIMATE. IT WAS HIGHER THAN THE OTHERS WE HAD RECEIVED, HE TALKED BADLY ABOUT ANOTHER COMPANY AND I DIDN''T LIKE HIS PERSONALITY. SO, DESPITE THE FACT THAT WE THOUGHT THEIR WORK WOULD HAVE BEEN GOOD, WE DIDN''T GO WITH THEM.
| Rating Category | Rating out of 5 |
|---|
Response from The Basement Doctor
06/2002
basement waterproofing
 + -1 moreunknown
Description of Work: CALLED AND SPOKE WITH RECEPTIONIST. SHE STATED THAT THEIR APPOINTMENT SETTER WOULD CALL ME BACK WITHIN THE DAY. NO ONE EVER CALLED BACK. CALLED ADDITIONAL TIMES AND COULD NOT GET THROUGH TO ANYONE.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness |
Response from The Basement Doctor
04/2002
basement waterproofing
 + -1 moreunknown
Description of Work: ESTIMATE
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
| punctuality |
03/2002
basement waterproofing
 + -1 moreGOOD COMPANY TO DO BUSINESS WITH.
Description of Work: TRENCHED INSIDE BASEMENT WALL, INSTALLED DRAIN AND SUMP PUMP, CONCRETED TRENCH
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$5,868
10/2001
basement waterproofing
 + -1 moreunknown
Description of Work: WATER PROOFED BASEMENT
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$5,025
09/2001
basement waterproofing
 + -1 moreunknown
Description of Work: INSTALLED TWO SUMP PUMPS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$10,000
07/2001
concrete repair
 + -1 moreunknown
Description of Work: OUR BASEMENT WALL NEEDED TO BE REINFORCED AND CRACKS NEEDED TO BE FILLED.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,300
07/2001
basement waterproofing
 + -1 moreunknown
Description of Work: NEW BASEMENT SYSTEM
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Contact information
7369 E Livingston Ave, Reynoldsburg, OH 43068
www.mybasementdoctor.comService hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 12:00 PMLicensing
Bonded
Insured
No License Required for Trade
Trade License Number
HIC1704
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Basement Waterproofing,
Wells and Pumps,
Foundation Repair,
Basement Remodeling,
Drain Pipe Installation,
Concrete Pouring and Repair,
Structural Engineering,
Plumbing,
Insulation,
Concrete Leveling,
General Remodeling,
Excavating
FAQ
The Basement Doctor is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
The Basement Doctor accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, The Basement Doctor offers free project estimates.
No, The Basement Doctor does not offer eco-friendly accreditations.
Yes, The Basement Doctor offers a 10% senior discount.
Yes, The Basement Doctor offers emergency services.
Yes, The Basement Doctor offers warranties.
The Basement Doctor offers the following services: Basement waterproofing, structural work, sinking & settling foundation repair, bowed & cracked basement wall repair, spray foam insulation, sump pump systems, crawl space vapor barriers & encapsulation, water extraction.
Blown-in wall insulation.
Contact information
7369 E Livingston Ave, Reynoldsburg, OH 43068
www.mybasementdoctor.comService hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 12:00 PM