Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

The Basement Doctor

Basement Waterproofing, Wells and Pumps, Foundation Repair,

About us

Since 1987 The Basement Doctor has been providing expert wet basement waterproofing, foundation repair, crawl space vapor barrier, basement finishing, and mold and spray foam insulation services. We give free inspections and detailed written estimates to homeowners in the Columbus and central Ohio area. Our solutions have expanded to include back-up standby electrical generators. Selecting the right contractor to let into your home is a very important decision. The Basement Doctor respects you and your home – expertly performing the contracted work, being punctual, employing a drug free workforce, and skilled experienced installers. We only use ethical sales practices and honor warranties without hassle. All of our staff follows clear rules of respect, responsibility and integrity. We treat you the way we'd want our own families treated. Financing is available, lender qualifications apply. Additional services: mold clean-up & prevention, basement finishing, dehumidification & battery back-up sump pumps and emergency response to flooded basements.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Basement waterproofing, structural work, sinking & settling foundation repair, bowed & cracked basement wall repair, spray foam insulation, sump pump systems, crawl space vapor barriers & encapsulation, water extraction.

Services we don't offer

Blown-in wall insulation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7476 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
12%
3
4%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 426-450 of 476 reviews

Nathan R.
12/2014
5.0
basement waterproofing
  + -1 more
The pricing was comparable.
Description of Work: I used The Basement Doctor. They did a full water proofing and interior water proof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from The Basement Doctor
[Member Name Removed], Thank you for choosing The Basement Doctor for your waterproofing project.

Fay B.
10/2014
5.0
basement waterproofing, wells
  + 0 more
.
Description of Work: Waterproofed and reinforced our basement walls. |Added anew sump pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Response from The Basement Doctor
[Member Name Removed] We're glad you contracted with us to fix your waterproofing and foundation concerns.

Elizabeth G.
09/2014
5.0
plumbing, basement waterproofing
  + 0 more
unknown
Description of Work: Crawl space clean up and drainage system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from The Basement Doctor
Thanks for contracting with us to keep your home dry!

PAT W.
09/2014
5.0
basement waterproofing
  + -1 more
It went well.
Description of Work: They removed moisture from my crawlspace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from The Basement Doctor
[Member Name Removed] Thanks for the straight-A review! Glad your crawlspace is dry & healthy.

William B.
09/2014
4.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0


Jeyvenna S.
07/2014
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Melissa G.
07/2014
1.0
basement waterproofing
  + -1 more
unknown
Description of Work: Never called back for estimate

Rating CategoryRating out of 5
responsiveness
1.0


Teresa L.
06/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: The Basement Doctor came to do an assessment of our basement (cracks in foundation). They were very professional. They were honest about what was wrong with our basement (which did not require further service from them) which we appreciated. Would definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from The Basement Doctor
We pride ourselves is giving expert, honest evaluations. Some homes need repairs, and some don't!

john H.
05/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: We had a stress crack in our poured concrete foundation. Basement Doctor uses a system to route any leakage into the footer drains rather than pretending to fix the crack. The installer was personable, arrived on time, and finished in the time estimated. We have had no more leaking since the repair and we've had several big rains since it was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from The Basement Doctor
Thank you for calling us to address your foundation water problem!

Carolyn H.
04/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: This provider came to the house to give us an estimate. He was punctual and he took his time as we showed him what we wanted done. He was very honest with the cost and what would need done. We chose not to have the work done because we could not afford it.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from The Basement Doctor
Thank you for having us out to inspect and estimate your wet basement situation. Please give us a call when you're ready to move forward!

PHILLIP R.
02/2014
5.0
basement waterproofing
  + -1 more
No story to tell.
Description of Work: They looked over the basement and find nothing wrong.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Basement Doctor
Thanks for letting others know that we provide honest evaluations. Not every home needs waterproofing or foundation help!

Barbara C.
01/2014
5.0
basement waterproofing
  + -1 more
.
Description of Work: Cleaned mold and fixed and sealed leaks in basement corner.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from The Basement Doctor
Thank you for choosing us!

SAM & SHARON S.
08/2013
5.0
foundation repair
  + -1 more
They did a good job.
Description of Work: They sealed the walls, did major work under the house where the basement wasn't there to prevent any movement in the walls, put in metal beams on one wall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Response from The Basement Doctor
We appreciate your kind remarks. If we can help again, please don't hesitate to call or email.

Jon or Patty M.
07/2013
1.0
basement waterproofing
  + -1 more
N/A
Description of Work: On July 12th the Basement Doctors came to our house to look at a water problem that we awe having in our crawl space. We were told that he would drop off the estimate the following no later than Thursday, but we would need to make a decision quickly. Today July 23 and we have still not heard back from anyone even after my attempt to email him. We have deceived to get estimates from other companies and I will not do business with The Basement Doctor. I very disappointed in how unprofessional this occured

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,000

Response from The Basement Doctor
Our records indicate that our project manager had to schedule a time for our concrete mason to go back to the property with him before he could submit the proposal. He did in fact drop off the proposal just a few days after the initial visit on July 12 as promised. He received an e-mail from the member on July 22 stating they had not received it. He responded on July 23 that he had dropped it off and wondered why he had not heard back from the member and offered to revisit. The member replied to drop it off again. Our Project Manager, in fact, has dropped off the proposal to the member again today, July 25th. We are sorry the member is disappointed with our response time. Due to the many days of heavy rain throughout Central Ohio and due to our excellent reputation our project managers are running estimate appointments from 8am to 7pm Monday through Friday and Saturdays. (sometimes getting home as late as 11 pm at night) We are responding as quickly an professionally as time permits. We hope the member will understand and gives us the opportunity to earn back their trust.

Peggy H.
05/2013
5.0
basement waterproofing
  + -1 more
Outstanding
Description of Work: Inspected basement for dampness and proper water abatement and the good news was that the basement was in great shape and needed no additional work. Great experience.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANE D.
05/2013
5.0
basement waterproofing
  + -1 more
it was great.
Description of Work: Did not hire this company to perform the repair, only consulted. They were polite, punctual and responsive.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda M.
03/2013
5.0
basement waterproofing
  + -1 more
n/a
Description of Work: n/a

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sheila M.
03/2013
5.0
basement waterproofing
  + -1 more
see above
Description of Work: My basement wall was pushed in on one side which they said was more than likely done during building 15 years ago. Ed came and lookied at the damage and wanted the opinion from an engineer before diagnosing the full service that was needed. He made a 2nd trip after the engineer was hired and gave his diagnosis, to give us a quote. Then Dan came and put up several beams along the wall for support and also waterproofed the whole area. It was done in one day and they were very professional. I would highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Floyd C.
11/2012
5.0
concrete repair, mudjacking
  + 0 more
Great
Description of Work: Ask for estimate and recommendation for wall repair. Instead of high price repair explained why not spend the money for work at this time.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane E.
10/2012
5.0
basement waterproofing
  + -1 more
Great
Description of Work: Basement waterproofing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Tricia D.
06/2012
5.0
They were timely.
Description of Work: We used The Basement Doctor about a year ago. I looked them up at Angie's List. They helped clean out our flooded basement and did mold testing. They came back to replace our sump pump two weeks later.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Larry K.
05/2012
5.0
basement waterproofing
  + -1 more
schedule.
Description of Work: Great people who care about their customer. Abundance of caution for the property.They did a super job and had the job done ahead of schedule.I would highly recommend the Basement Dr.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

David S.
02/2012
5.0
bathtub refinishing, basement waterproofing
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

04/2010
5.0
basement waterproofing
  + -1 more
Thank you basement doctor!!!!
Description of Work: We called the basement doctors to get a third estimate before we decided on a company. All the other company's wanted to sell us a $8000 fix. The other company's were going to put in a whole new sewer lines and drainage system. The basement doctors actually found the root of the problem- just a simple leaky pipe. A MUCH cheaper fix. We will call them for ANY future needs. Thank you basement doctor!!!!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

01/2010
3.0
basement waterproofing
  + -1 more
They don?t keep appointments.
Description of Work: I called for a quote and they said they would be out.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
2.0


Contact information

7369 E Livingston Ave, Reynoldsburg, OH 43068

www.mybasementdoctor.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
HIC1704
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Wells and Pumps,
Foundation Repair,
Basement Remodeling,
Drain Pipe Installation,
Concrete Pouring and Repair,
Structural Engineering,
Plumbing,
Insulation,
Concrete Leveling,
General Remodeling,
Excavating

FAQ

The Basement Doctor is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

The Basement Doctor accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, The Basement Doctor offers free project estimates.
No, The Basement Doctor does not offer eco-friendly accreditations.
Yes, The Basement Doctor offers a 10% senior discount.
Yes, The Basement Doctor offers emergency services.
Yes, The Basement Doctor offers warranties.
The Basement Doctor offers the following services: Basement waterproofing, structural work, sinking & settling foundation repair, bowed & cracked basement wall repair, spray foam insulation, sump pump systems, crawl space vapor barriers & encapsulation, water extraction.
Blown-in wall insulation.

Contact information

7369 E Livingston Ave, Reynoldsburg, OH 43068

www.mybasementdoctor.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM