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The Basement Doctor

Basement Waterproofing, Wells and Pumps, Foundation Repair,

About us

Since 1987 The Basement Doctor has been providing expert wet basement waterproofing, foundation repair, crawl space vapor barrier, basement finishing, and mold and spray foam insulation services. We give free inspections and detailed written estimates to homeowners in the Columbus and central Ohio area. Our solutions have expanded to include back-up standby electrical generators. Selecting the right contractor to let into your home is a very important decision. The Basement Doctor respects you and your home – expertly performing the contracted work, being punctual, employing a drug free workforce, and skilled experienced installers. We only use ethical sales practices and honor warranties without hassle. All of our staff follows clear rules of respect, responsibility and integrity. We treat you the way we'd want our own families treated. Financing is available, lender qualifications apply. Additional services: mold clean-up & prevention, basement finishing, dehumidification & battery back-up sump pumps and emergency response to flooded basements.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Basement waterproofing, structural work, sinking & settling foundation repair, bowed & cracked basement wall repair, spray foam insulation, sump pump systems, crawl space vapor barriers & encapsulation, water extraction.

Services we don't offer

Blown-in wall insulation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7476 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
12%
3
4%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 351-375 of 476 reviews

04/2002
5.0
basement waterproofing
  + -1 more
ESPECIALLY APPRECIATE EXPLANATION OF THE WORK BY WORK CREW SUPERVISOR. AFTER CAREFULLY REVIEWING THE PLANS, GAVE HOMEOWNER COMPLETE PRESENTATION ON HOW THE WORK WAS TO BE DONE. KEPT HOMEOWNER FULLY ADVISED THROUGHOUT PROCESS. SALESMAN STOPPED BACK TO INSURE WE WERE SATISFIED WITH THE JOB. GREAT CONCERN WITH WORK AND CUSTOMER CARE!
Description of Work: INSTALLED SEVEN I-BEAMS ALONG BASEMENT WALL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,425

03/2002
5.0
basement waterproofing
  + -1 more
VERY PLEASED WITH THE WORK. BASEMENT IS ALREADY MUCH DRIER THAN EVER BEFORE.
Description of Work: SYSTEM INSTALLED TO REMOVE MOISTURE AND WATER FROM BASEMENT. ALSO FILLED SOME CRACKS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

02/2002
5.0
basement waterproofing
  + -1 more
ALTHOUGH PIERING A FOUNDATION IS SHOCKINGLY EXPENSIVE, NOT MAKING THE REPAIRS WOULD BE MORE COSTLY IN THE LONG RUN. J & D WERE PROMPT WITH THEIR APPOINTMENTS AND WENT OUT OF THEIR WAY TO KEEP ME INFORMED AND SATISFIED. I RECOMMEND THE COMPANY HIGHLY.
Description of Work: I ASKED J & D TO DO SOME ADDITIONAL FOUNDATION REPAIR, SEPARATE FROM THE JAN. 2001 WORK. THE CONTINUED DROUGHT HAD CAUSED THE FOUNDATION TO CRACK AND SETTLE IN A SECOND LOCATION AND J & D WERE QUICK TO RESPOND. THEY INSTALLED FIVE HELICAL PIERS WHICH RELEVELED THE FOUNDATION, CLOSED GAPS IN CRACKING INTERIOR DRYWALL AND ALLOWED SAGGING DOORS TO CLOSE ONCE AGAIN.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,600

02/2002
5.0
basement waterproofing
  + -1 more
WE WERE VERY PLEASED WITH EVERYONE THAT CAME OUT AND THEY WERE VERY GOOD IN PRICING
Description of Work: BASEMENT WATERPROOFED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

02/2002
5.0
basement waterproofing
  + -1 more
THEY WERE VERY PERSONABLE AND UP FRONT. THEY DO THE JOB AND THEY DO A GREAT JOB AT IT. THEY WERE VERY HONEST AND PROFESSIONAL.
Description of Work: PUT IN FLOOR WATERPROOFING SYSTEM INCLUDING SUMP PUMP AND WATERPROOFED AND MOLD PROOFED WALLS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

01/2002
5.0
basement waterproofing
  + -1 more
THEY DID A VERY GOOD JOB. WE WERE IMPRESSED WITH THEIR KNOWLEDGE. THEIRS WAS THE ONLY QUOTE WE GOT, SO IM NOT SURE ABOUT PRICE. CLEAN UP WAS VERY GOOD. WHEN HAULING AWAY DEBRIS THE WERE VERY CAREFUL.
Description of Work: BASEMENT WATERPROOFING, INSTALLED SUMP PUMP

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,250

01/2002
5.0
basement waterproofing
  + -1 more
IN DEALING WITH CRUMBLING WALLS AND WATER LEAKAGE IN MY BASEMENT, I FOUND MYSELF IN VERY NEW TERRITORY. BUT I COULDN''T BE HAPPIER WITH THE SERVICE AND RESPONSIVENESS GIVEN BY THIS COMPANY: NO HIGH PRESSURE; CALLS RETURNED IMMEDIATELY; THOROUGH EXPLANATION OF NEEDED REPAIRS; AND THE MEN WHO DID THE WORK WERE EXCEPTIONALLY CAPABLE, COURTEOUS AND THOROUGH. THEIR TIDINESS COMPLETELY EXCEEDED MY EXPECTATIONS. ALTHOUGH I AM FAR FROM AN EXPERT IN HOME REPAIR MATTERS, PEOPLE WHO HAVE SEEN THE WORK THEY DID HAVE TOLD ME THAT I DEFINITELY GOT MY MONEY''S WORTH. I WOULD USE THEM AGAIN AND RECOMMEND THEM TO ANYONE HAVING SIMILAR PROBLEMS.
Description of Work: INSTALLED SUPPORT BEAMS FOR BOWING BASEMENT WALLS AND REINFORCEMENTS FOR BADLY CRACKED WALLS; INSTALLED 20 FOOT DRAINAGE LINE FROM AREA OF WATER LEAKAGE

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

10/2001
5.0
basement waterproofing
  + -1 more
THEY SEEMED A LITTLE HIGH BUT WE IT WAS THE FIRST QUOTE, THEY MAY BE RIGHT ON THE MONEY.
Description of Work: ESTIMATE FOR ONE WALL

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$3,000

10/2001
5.0
basement waterproofing
  + -1 more
THEY FINISHED THE JOB ON TIME AND WERE GREAT ABOUT KEEPING THE MESS DOWN. I AM VERY HAPPY WITH THE JOB. THEY WERE NOT THE HIGHEST NOR WERE THEY THE LOWEST BID WE HAD, BUT WE FELT VERY CONFIDENT ABOUT HIRING THEM FOR THE JOB.
Description of Work: BASEMENT WATERPROOFING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

10/2001
5.0
basement waterproofing
  + -1 more
THEY ARE VERY RELIABLE. ADDRESSED ANY CONCERNS
Description of Work: BASEMENT WATERPROOFING, SUMP PUMP, FIBERGLASS SHEETS ON WALLS. 3 1/2 DAYS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

10/2001
5.0
basement waterproofing
  + -1 more
I HAVE DOUBTS ABOUT WHETHER THIS EXPENSIVE PROCEDURE WAS NEEDED. THE SALES MAN SAID THE MILDEW AND FLAKING PAINT WAS DUE TO WATER SITTING IN THE FOUNDATION BLOCK; BUT WHEN THE WORKERS DRILLED INTO THE BLOCK IT WAS BONE DRY (THIS WAS EVEN AFTER A FEW DAYS OF RAIN). THE WORKERS WERE VERY GOOD BUT BE CAREFUL ABOUT THE SALESPERSON''S RECOMMENDATIONS.
Description of Work: INSTALL SUBFLOOR - WATERGUARD SYSTEM AND SUMP PUMP

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,440

10/2001
5.0
basement waterproofing
  + -1 more
THEY WERE JUST A PLEASURE TO DO BUSINESS WITH, FROM BEGINNING TO END. FROM THE SALESMAN TO THE FOREMAN.
Description of Work: PUT BASEMENT WALLS BACK AND BRACED THEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

10/2001
5.0
basement waterproofing
  + -1 more
VERY PROMPT, COURTEOUS, ADAPTABLE AND ACCOMMODATING. I HAD CONCERNS ABOUT THE PROPOSED SITE FOR THE SUMP PUMP, AND THEY WORKED WITH ME TO FIND AN ALTERNATIVE LOCATION. THEY TIDIED THINGS UP NICELY WHEN THEY WERE DONE.
Description of Work: INSTALLED BASEMENT WATERPROOFING SYSTEM, WALL PANELS

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

09/2001
5.0
basement waterproofing
  + -1 more
DIDN'T GO WITH THIS COMPANY, BUT THEY WERE VERY PROFESSIONAL & ORGANIZED
Description of Work: ESTIMATE FOR BASEMENT WATERPROOFING

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


08/2001
5.0
basement waterproofing
  + -1 more
THEY WERE REALLY NICE, ON TIME AND DIDNT FOOL AROUND ANY ON THE JOB.
Description of Work: JACKHAMMERED AROUND BASEMENT AND PUT DRAINS IN AND 2 SUMP PUMPS

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,034

06/2001
5.0
basement waterproofing
  + -1 more
VERY IMPRESSED WITH COMPANY. IF YOU USE IN THE WINTER (THEIR OFF MONTHS) YOU MAY BE ABLE TO GET A BETTER DEAL BECAUSE THEY ARE NOT AS BUSY.
Description of Work: THEY WATERPROOFED BASEMENT AND ADDED STEEL BEAM SUPPORTS

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

06/2001
5.0
basement waterproofing
  + -1 more
THEY OBVIOUSLY DID QUALITY WORK, AS THERE HAS BEEN NO WATER AT AT ALL IN THE BASEMENT EVEN AFTER ALL THIS RAIN. THEY RIPPED UP THE CARPET FOR US, SO WE DIDN'T EVEN HAVE TO DO THAT. THEY CLEANEND UP THE MESS THOROUGHLY. THE JOB TOOK 1 1/2 DAYS AND THEY WORKED VERY HARD. DEFINITELY WOULD RECOMMEND.
Description of Work: WATERPROOFED BASEMENT, INSTALLED SUMP PUMP AND REPAIRED CRACKS IN BASEMENT WALLS. JACKHAMMERED OUT PART OF BASEMENT FLOOR AND INSTALLED DRAINAGE SYSTEM AND NEW CONCRETE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,000

05/2001
5.0
basement waterproofing
  + -1 more
THEY DID A GOOD JOB. THEY CLEANED UP AFTERWARDS - YOU WOULD NOT EVEN KNOW THERE WERE HERE. WITH ALL THIS RAIN, WE HAVE BEEN VERY DRY!
Description of Work: WATERPROOFED OUR BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

04/2001
5.0
concrete repair
  + -1 more
I ONLY FOUND ONE OTHER LOCAL COMPANY THAT WOULD ATTEMPT THIS MAJOR REPAIR.
Description of Work: RASIE AND STRAIGHTEN FOUNDATION FOR 20 FOOT TALL BRICK CHIMNEY

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

03/2001
5.0
basement waterproofing
  + -1 more
I WAS TOLD BY ANOTHER COMPANY THAT I NEED A LOT OF WORK DONE TO REPAIR DAMAGE IN MY BASEMENT. WES MARTIN STOPPED BY, LOOKED AT EVERYTHING AND STATED THAT I WAS OK. EVERYTHING HE SAW WAS NORMAL AND THAT I DID NOT NEED ANY WORK.
Description of Work: ESTIMATE/CONSULTATION
Rating CategoryRating out of 5

02/2001
5.0
basement waterproofing
  + -1 more
THE COST OF THIS SERVICE IS HEART-STOPPINGLY EXPENSIVE AND THAT IS WHY I RATED THEIR PRICE AS FAIR. IN FACT, I TRUST ANGIES LIST SO COMPLETELY I DIDNT EVEN CALL ANOTHER COMPANY FOR COMPARISON PRICES. ONCE WE GOT OVER THE STICKER SHOCK, WE FOUND THE EXPERIENCE TO BE A GOOD ONE. ALL THE FELLOWS WENT OUT OF THEIR WAY TO ANSWER QUESTIONS AND EXPLAIN THE PROCESS. I RECOMMEND THIS COMPANY HIGHLY. I ALSO RECOMMEND YOU SIT DOWN BEFORE TALKING PRICES!
Description of Work: J&D INSPECTED OUR BASEMENT AND CRAWL SPACE AND IDENTIFIED A FOOTER THAT WAS BROKEN IN TWO PLACES WHICH ALLOWED ONE CORNER OF THE HOUSE TO SAG. TO REPAIR THE DAMAGE, THEY DUG DOWN UNDER THE FOOTER, INSTALLED BRACKETS, DRILLED SUPPORTING PIERS AND HYDRAULICALLY LIFTED THE DROOPING CORNER.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,700

08/2000
5.0
basement waterproofing
  + -1 more
WES ACTUALLY CRAWLED AROUND IN THE CRAWLSPACE INSTEAD OF JUST A VISUAL CHECK FROM BASEMENT OPENING. WE WERE VERY IMPRESSED W/ HIS FRIENDLY BUT BUSINESSLIKE ATTITUDE & EXTREME HELPFULNESS. IF WE LATER NEED THIS SERVICE WE WOULD STRONGLY CONSIDER THEM.
Description of Work: WES ARRIVED ON TIME FOR ESTIMATE, WAS COURTEOUS, VERY HELPFUL, & EVEN THOUGH IT TURNS OUT NOT TO BE THE WORK THEY TYPICALLY DO, HE GAVE SUGGESTIONS & TOOK TIME TO EXPLAIN THE SITUATION.
Rating CategoryRating out of 5

07/2000
5.0
basement waterproofing
  + -1 more
THIS COMPANY WAS EXCEPTIONAL I HIGHLY RECOMMEND THIS COMPANY AND I WOULD USE THEM AGAIN.
Description of Work: BASEMENT WATERPROOFING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

07/2000
5.0
basement waterproofing
  + -1 more
THEY WERE VERY FRIENDLY, VERY THOROUGH, AND AN EXCELLENT TEAM.
Description of Work: THEY WATERPROOFED OUR BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

04/2000
5.0
basement waterproofing
  + -1 more
THE CREW I HAD WORKED VERY GOOD TOGETHER.THEY CLEANED UP EVERYTHING, ANSWERED MY QUESTIONS. I HAD A QUES. THAT THE OWNER RETURNED MY CALL PROMPTLY & TOOK CARE OF QUES. SALESMAN HAD LOTS OF EXPERIENCE & VERY KNOWLEDGEABLE ABOUT THIS CO.
Description of Work: WATERPROOFED BASEMENT. I FEEL IF I HAVE ANY PROBLEMS THEY WILL BE THERE FOR ME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

7369 E Livingston Ave, Reynoldsburg, OH 43068

www.mybasementdoctor.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
HIC1704
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Wells and Pumps,
Foundation Repair,
Basement Remodeling,
Drain Pipe Installation,
Concrete Pouring and Repair,
Structural Engineering,
Plumbing,
Insulation,
Concrete Leveling,
General Remodeling,
Excavating

FAQ

The Basement Doctor is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

The Basement Doctor accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, The Basement Doctor offers free project estimates.
No, The Basement Doctor does not offer eco-friendly accreditations.
Yes, The Basement Doctor offers a 10% senior discount.
Yes, The Basement Doctor offers emergency services.
Yes, The Basement Doctor offers warranties.
The Basement Doctor offers the following services: Basement waterproofing, structural work, sinking & settling foundation repair, bowed & cracked basement wall repair, spray foam insulation, sump pump systems, crawl space vapor barriers & encapsulation, water extraction.
Blown-in wall insulation.

Contact information

7369 E Livingston Ave, Reynoldsburg, OH 43068

www.mybasementdoctor.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM