Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Otto's Lock & Safe

Locksmiths

Reviews

5.014 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-14 of 14 reviews

Greg P.
06/2017
5.0
locksmith
  + -1 more
He came in and had the rekey job completed in one day. We have one more interior door to complete which needs a keyed lock. They are French doors and requires some minor carpentry to be done first. Once I have that completed we will certainly be calling him back to have the last lock set completed.
Description of Work: We bought a new home and needed locks rekeyed and one to be put in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David R.
02/2016
5.0
locksmith
  + -1 more
I highly recommend this company. Although the owner was available when I called, I scheduled for the next day. He arrived on time, performed his service, and charged a very fair fee - less than I had planned for.
Description of Work: Re-keyed residence lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Donna B.
07/2015
5.0
locksmith
  + -1 more
I called Otto's Lock & Safe the same day that the service was performed. Bill called before his arrival as I requested, and he showed up about 10 minutes early which was great. He was courteous, professional, and very personable - I told him I could talk to him all day - just a good guy! He got along great with my golden retriever too. Even though my basement is a mess he didn't mind working around the clutter and did exactly what I wanted. The job was well done and he didn't mind me asking a lot of questions about locksmithing and locksmiths. I couldn't be happier!
Description of Work: I have an old gun cabinet that has two drawers. One drawer was unlocked with the key broken off in it, and the other drawer was locked and I didn't have the key. Bill replaced one lock and got the broken key out of the other lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Nancy R.
05/2015
5.0
locksmith
  + -1 more
He arrived right on time, completed all the work in 25 minutes, give advice, and was very friendly and professional. He is very knowledgeable about locks and safety.
Description of Work: Rekeyed 2 doors, made 5 key copies, talked about safety concerns with back door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Phyllis T.
09/2014
5.0
locksmith
  + -1 more
He was very courteous and showed up very quickly. He only charged me $35 at the time, I am unsure of the standard rate, but thought that was a very fair price.
Description of Work: He was able to unlock my front door and re-keyed both my front and garage door locks to ensure that the same key worked in both locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Robin D'Angelo D.
07/2014
5.0
locksmith
  + -1 more
I called Otto's Lock and Safe this past winter to help my daughter get into her house after she locked herself out. Bill responded very quickly and got the job done. This time I needed his help with a broken door lock at my house. He got to my house in about 30 minutes and was done repairing my lock within 10 minutes. He is very friendly, professional and knowledgeable. I would not hesitate to call him again and would not hesitate to refer him to others. He's great! Thanks so much, Bill!
Description of Work: Fixed door lock going from house to attached garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Crystal K.
05/2014
5.0
locksmith
  + -1 more
Bill was great to work with. He arrived on time, checked out all the locks, and offered some advice on what we can do to fix a few issues and improve our home security. Bill changed out all the locks in a reasonable amount of time, only one key is needed now, and he provided us with the appropriate amount of copies. Pricing was very good, and came in line with what we budgeted. I was very worried about pricing since we have had to do a lot of large unexpected repairs while moving into our new home. I was prepared to skip some locks that improved security, but were not completely essential, but Bill got all the work done. Bill was also very professional. I was having other work done at the house, and he was very patient waiting until I was done with my conversation before speaking to me and having me inspect the work. I highly recommend Bill to anyone who needs lock work done.
Description of Work: Had 5 locks changed moving into a new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jessica S.
02/2014
5.0
locksmith
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

marlin H.
09/2013
5.0
locksmith
  + -1 more
Bill responded quickly to our call. He had a job to do before ours and he kept in touch regarding his ETA for our job. He was professional, quick and incredibly nice. We will definitely be calling him again when we need lock assistance.
Description of Work: Re-keyed 2 locks for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Patty G.
07/2013
5.0
locksmith
  + -1 more
Provider was EXCELLENT.... very nice, helpful, friendly, and went above and beyond by helping me change garage door code too. I called him late in the morning to simply get an estimate and perhaps schedule some work - he was at my house within two hours, and the price was LESS than quoted... would absolutely recommend him/ use him again.
Description of Work: Re-keyed 4 locks in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Patricia S.
07/2013
5.0
locksmith
  + -1 more
I was in town and only had that day to get the work completed. I called several other locksmiths who were unable to get to me that day, but one of them gave me the name of this company and said he did good work. I called him about 2:30 on Friday and he came at 4:00, when he said he would be there. He changed the locks for us, and waited for my daughter to run to the store to buy a new handle so that he could match them up. He took the time to explain to us why there were some problems with the doors. He was very polite, friendly, and very efficient.
Description of Work: Changed the locks on front and back doors of a rental unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

BARBARA D.
04/2013
5.0
locksmith
  + -1 more
He was very accommodating, he went overboard on his service. The price was right.
Description of Work: Called originally to have two door locks replaced. He ended up servicing a safe, a file cabinet, the two door locks (which he re-purposed), and a garage door opener. Did more than he was hired for, but he seemed genuinely interested in helping me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Meredyth R.
02/2012
5.0
locksmith
  + -1 more
I locked myself out of my bathroom and couldn't even figure out how to do that. He came over in less than an hour and charged me twenty bucks. It was a very quick and professional visit. I called him early in the morning and he came right over in about forty five minutes. The price was very fair.
Description of Work: I used Otto's Lock & Safe just a few weeks ago because I had locked myself out of my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Gerald S.
11/2010
5.0
locksmith
  + -1 more
Bill the owner, was on time, friendly and professional. Price was very reasonable. Offered to return at no cost if any problems were encountered.
Description of Work: Re-keyed seven locks. Repaired and replaced lock hardware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

    Contact information

    9206 Summit Rd, Reynoldsburg, OH 43068


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths

    FAQ

    Otto's Lock & Safe is currently rated 5 overall out of 5.
    No, Otto's Lock & Safe does not offer free project estimates.
    No, Otto's Lock & Safe does not offer eco-friendly accreditations.
    No, Otto's Lock & Safe does not offer a senior discount.
    No, Otto's Lock & Safe does not offer emergency services.
    No, Otto's Lock & Safe does not offer warranties.

    Contact information

    9206 Summit Rd, Reynoldsburg, OH 43068