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H H Gregg

Appliance Sales and Installation, Phone Sales, TV Sales

Reviews

3.412 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
25%
3
17%
2
0%
1
25%


Rating CategoryRating out of 5
quality
3.0
value
4.1
professionalism
3.6
responsiveness
3.5
punctuality
3.4
Showing 1-12 of 12 reviews

Bill G.
06/2016
5.0
appliance sales
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeffrey R.
08/2011
1.0
appliance sales
  + -1 more
I have asked for a refund on this installation and I have yet to recieve it. They did not turn off the water lines before putting in the washer and it ended with my basement being flooded. They should have checked the water valve to make sure that it was turned off before putting in the appliance instead of expecting my 19 year old daughter to have done it. The installers were rude and when they installed the washing machine, the drain hose was not long enough so I offered to go to Sears to get the part. Instead of agreeing to let me do this, they stretched the current hose, bent it and tied it in order to get it to work. They should not have done this because it could potentially break and flood again. I had to reach my hand down into the sub pump in order to help with the flooding and I scratched my newly bought watch and I informed the company about this and I feel as if they blew me off. I have yet to hear anything from them still and it has been over two weeks. I called the manager at the store six times and they ignored my calls for over a week. I am not happy with this service from the company and I still have water issues due to this service provided and I am still waiting on a refund from the installation.
Description of Work: I purchased my washing machine and drain hose from HH Gregg and had the appliance delivered and installed.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$79.99

Mark P.
05/2008
1.0
appliance sales
  + -1 more
Almost had to file a lawsuit. Frigidaire told HHGregg to replace the fridge and they did that afternoon, but the extended warranty we bought from HH Gregg was not transferred to the new fridge and they refused to service the new fridge. Buyer beware.
Description of Work: Our fridge broke in January. It took almost 5 months to get it replaced after they tried to fix it 5 times (including an over the phone, "I know what the problem is".) During the 5 months, they kept trying to sell us a new fridge. We had a newborn baby and had to store food in our garage to keep it cold (it was winter so this helped). We also bought another fridge to help. After 4 months I contacted Frigidair and my wife contacted HHGregg corporate office and they finally replaced the fridge. We had to threaten a lawsuit. This is the worst experience ever.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,100

Ella P.
10/2005
3.0
appliance sales
  + -1 more
THE SERVICE MAN SEEMED KNOWLEDGEABLE ABOUT THE PRODUCT, BUT HAD GREAT DIFFICULTY TRYING TO ATTEND TO ME, AND OTHER CUSTOMERS. THE INSTALLATION WAS A NIGHTMARE. THE OLD DISHWASHER HAD ALREADY BEEN REMOVED BY THE PROPERTY OWNER. THE SERVICEMAN HAD A LIMITED FUND OF KNOWLEDGE REGARDING PLUMBING, AND ITS RELATIONSHIP TO THE DISHWASHER CONNECTIONS. THE SYSTEM LEAKED 24 HRS AFTER INSTALL. THE DISHWASHER WAS ALSO NOT ALIGNED PROPERLY WITH THE COUNTER, AND ROLLED RIGHT OUT! REQUEST FOR REPAIR FOR THE PROBLEM REQUIRED SPEAKING WITH 2 SUPERVISORS TO HAVE IT REPAIRED IN A TIMELY MANNER.
Description of Work: SOLD ME A DISHWASHER, AND ARRANGED FOR THE INSTALLATION.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$400

Jacqueline B.
10/2005
4.0
appliance sales
  + -1 more
unknown
Description of Work: WE PURCHASED A DRYER AND A MONITOR FOR THE COMPUTER. THEY HAD VERY REASONABLE PRICES AND THEIR STAFF WAS PRETTY KNOWLEDGEABLE ABOUT THEIR PRODUCTS.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0

Yes, I recommend this pro
$514.46

08/2005
4.0
tv sales
  + -1 more
FLOOR SALES KNOWLEDGE WAS GOOD, PROFESSIONALISM OF STAFF POOR. TV I ORDERED WAS SOLD BY MISTAKE TO ANOTHER CUSTOMER WITH NO REPLACEMENT AVAILABLE EXCEPT THE FLOOR MODEL. I PURCHASED THE FLOOR MODEL AT A GREATLY REDUCED PRICE AND WITH A ''SERVICE PLAN'' INCLUDED WITHOUT CHARGE. THE FINAL SALESPERSON ACTUALLY MADE THE COMMENT THAT THE MANAGER HAD HOPED I WOULDN'T WANT THE FLOOR MODEL BECAUSE ''HE WANTED IT.'' INSTALLATION WAS FAIRLY COMPETENT, THOUGH THE PROMISED CLEAN-UP WAS NON-EXISTENT. IF IT WERE NOT FOR THE PRICES AND SELECTION, I WOULD SHOP ELSEWHERE.
Description of Work: PURCHASED SONY PLASMA 48'' HDTV; SERVICE INCLUDED DELIVERY AND WALL MOUNTING OF TV.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

HENRY C & Teresa B.
04/2005
5.0
appliance sales
  + -1 more
INSTALLED A MICROWAVE OVER THE STOVE AND THEY DID A VERY PROFESSIONAL JOB.
Description of Work: HAD MICROWAVE INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Holly R.
03/2005
4.0
appliance sales
  + -1 more
THEY DELIVERED THE DISHWASHER AND WERE SUPPOSED TO INSTALL IT. THE EXISTING PLUMBING WAS NOT UP TO CODE (PLASTIC RATHER THAN COPPER) AND THEY WOULD NOT DO THE INSTALLATION. I HAD TO CALL MY OWN PLUMBER AND HAVE HIM INSTALL IT. I WISHED THEY WOULD'VE BEEN MORE SPECIFIC ON WHAT THEY NEEDED TO INSTALL IT. HAD I KNOWN, I WOULD HAVE HAD MY PLUMBER OUT FIRST. AFTER IT WAS INSTALLED, THEY CAME BACK OUT AND REMOVED MY OLD DISHWASHER PLUS AN OLD NON-WORKING CHEST FREEZER (FOR AN ADDITIONAL $10).
Description of Work: BOUGHT A NEW DISHWASHER AND HAD THEM INSTALL IT.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

MARY ANN B.
09/2004
5.0
appliance sales
  + -1 more
DELIVERY AND INSTALLATION WENT VERY WELL. THEY WERE ON TIME, CAREFUL NOT TO DAMAGE THE WALLS TAKING OUT THE OLD AND INSTALLING THE NEW. THEY EVEN HAULED AWAY THE OLD, SUPPLIED THE DRYER PLUG PIG TAIL AND AN 8 FOOT VENT PIPE FOR $45.
Description of Work: PURCHASED WHIRLPOOL DUET WASHER AND DRYER ("BUCKEYE GRAY" - PEWTER COLOR).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,266

MARTHA K.
07/2004
3.0
appliance sales
  + -1 more
AFTER SHOPPING I COULDN'T CALL IN AND ORDER IT OVER THE PHONE WITH A CREDIT CARD, BUT HAD TO RETURN TO THE STORE. THE DELIVERY WAS ABOUT FIVE HOURS LATE DUE TO THE COMPANY OVER-SCHEDULING THE MEN. THE LG INSTRUCTIONS THAT I READ AFTERWARDS, CLEARLY STATED THAT THE WASHER HAD TO BE LEVELED. THEY DIDN'T DO THIS NOR DID THEY HAVE A LEVEL THAT I SAW. AFTER APPROX. 45 MINUTES WE WERE ABLE TO GET IT LEVELED. THE SALESMAN WAS GOOD, BUT I WOULD PREFER TO USE ANOTHER PLACE THE NEXT TIME.
Description of Work: BOUGHT A LG WASHING MACHINE. IT WAS TO BE DELIVERED AND THE OLD ONE PICKED UP.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$1,000

RICHARD S.
07/2002
5.0
phone sales
  + -1 more
THE SALESPERSON LEROY LUDWIG WAS EXTREMELY HELPFUL IN GOING OVER AND OVER THE WORKINGS OF THE PURCHASE.
Description of Work: PURCHASED AND EXPLAINED WORKINGS OF TELEPHONE/ ANSWERING MACHINE

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

DORI B.
07/2002
1.0
appliance sales
  + -1 more
IT TOOK FOUR SEPARATE ORDERS TO FINALLY GET AN OVEN THAT WAS IN GOOD CONDITION. THE DELIVERY PEOPLE TRACKED DOG POOP INTO THE HOUSE AND I HAD TO HAVE MY CARPETS CLEANED.
Description of Work: SALE, DELIVERY AND INSTALLATION OF AN OVEN.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$700

    Contact information

    2800 Brice Rd, Reynoldsburg, OH 43068


    Service hours

    Sunday:
    11:00 AM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Phone Sales,
    TV Sales

    FAQ

    H H Gregg is currently rated 3.4 overall out of 5.

    Sunday: 11:00 AM - 6:00 PM

    Monday: 10:00 AM - 9:00 PM

    Tuesday: 10:00 AM - 9:00 PM

    Wednesday: 10:00 AM - 9:00 PM

    Thursday: 10:00 AM - 9:00 PM

    Friday: 10:00 AM - 9:00 PM

    Saturday: 10:00 AM - 9:00 PM

    No, H H Gregg does not offer free project estimates.
    No, H H Gregg does not offer eco-friendly accreditations.
    No, H H Gregg does not offer a senior discount.
    No, H H Gregg does not offer emergency services.
    No, H H Gregg does not offer warranties.

    Contact information

    2800 Brice Rd, Reynoldsburg, OH 43068


    Service hours

    Sunday:
    11:00 AM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM