EMBERS TO ASHES CHIMNEYWORKS

They are good. I would rate them highly and would use them again in the future.

Went well.

Dave is very punctual, in fact he was early to the job. He called me 2 hours before the appointment to re-confirm. The work went well and he was very clean. I would recommend Embers to Ashes.

THEY DID AN EXCELLENT JOB ALL THE WAY AROUND! THE FIREPLACE LOOKS GREAT, AND I AM VERY PLEASED! IT DID TAKE A BIT LONGER THAN EXPECTED, BUT IT WAS WELL WORTH IT!

CALLED TO GET ESTIMATE ON CHIMNEY REPAIR. HE SAID HE WOULD PROVIDE ONE FOR $15. LATER I CALLED AND ASKED HIM TO PROVIDE ANOTHER ESTIMATE TO SANDBLAST THE CHIMNEY, FOR WHICH HE REQUIRED ANOTHER $15, WHICH I AGREED TO. I MAILED HIM $30. IT TOOK A COUPLE WEEKS AND A FEW PHONE CALLS/MESSAGES BEFORE HE GOT BACK TO ME, WHICH DISAPPOINTED ME SINCE I HAD GIVEN HIM $30. WHEN HE FINALLY CALLED TO GIVE ME AN ESTIMATE HIS TONE WAS UNPLEASANT AND RUSHED, AND HE ONLY GAVE ME A VERBAL ESTIMATE OVER THE PHONE AND NOT A WRITTEN ONE. I FELT LIKE HE STOLE MY $30. THIS IS THE LAST TIME I PAY FOR AN ESTIMATE UNLESS I GET SOMETHING IN WRITING IMMEDIATELY.

THIS COMPANY CHARGED ME $90 TO COME OUT AND TELL ME THE REPAIR COST TO STOP THE LEAK IN MY CHIMNEY WOULD BE $2,588. I THOUGHT THAT WAS WAY OUT OF LINE FOR THE SMALL LEAK THAT I HAD. TO TOP IT OFF HE WAS NOT GOING TO APPLY THE $90 TO THE WORK BILL. I LATER HAD ANOTHER COMPANY COME OUT AND THEY DID THE REPAIR FOR $250.

OF THE 2 CHIMNEYS, HE SAID THAT NEITHER NEEDED CLEANED AND HE CHARGED $210 FOR THAT ($105 EACH.) HE SPENT 15 MINUTES WRITING THE ESTIMATE. HE SPENT ABOUT 15 MINUTES FIXING A DAMPER AND THAT WAS $105 AND IT IS STILL NOT FIXED PROPERLY. HE WAS PROFESSIONAL AND POLITE, BUT HE REALLY DIDN'T DO ANYTHING. I FELT THAT I WAS TAKEN ADVANTAGE OF. I WOULD NEVER RECOMMEND HIM.

WE WERE VERY HAPPY WITH THE SERVICE. THEY WERE ON TIME, GOT THE JOB DONE, AND THEY LEFT THE LIVING ROOM CLEANER THAN WHEN THEY HAD ARRIVED. THEY ALSO WERE ABLE TO TAKE CARE OF A COUPLE OF SMALL ISSUES WE WERE HAVING WITH THE FIREPLACE AND THEY DIDN'T CHARGE EXTRA TO DEAL WITH THAT. I FEEL THEY WENT ABOVE AND BEYOND! IT WAS A GREAT EXPERIENCE!

HE CHARGED $15 FOR THE ESTIMATE. WE FEEL HE WAS TRYING TO TAKE US TO THE CLEANERS, BECAUSE WE RECEIVED ANOTHER ESTIMATE THAT WAS MUCH MORE REASONABLE. EMBERS TO ASHES WANTED TO CHARGE $1,750 FOR THE CHIMNEY REPAIR. WHILE HE WAS HERE, WE ALSO HAD HIM ESTIMATE REPAIRING A BRICK WALKWAY AND THE FIRST ROW OF BRICKS ON THE PORCH. HIS ESTIMATE FOR THAT WAS $3,500. THE TOTAL ESTIMATE WAS $5,250. THE OTHER ESTIMATE WE RECEIVED WAS FOR $1,700 FOR EVERYTHING! WE DECIDED TO GO WITH THE OTHER COMPANY AND WILL BE HAVING THE WORK DONE SOON. HE WAS 3 DAYS LATE FOR THE APPOINTMENT. HE CALLED AN HOUR AND A HALF AFTER THE APPOINTMENT AND SAID HE WAS NOT GOING TO BE ABLE TO MAKE IT.

HE SWEPT IT WITHOUT ASKING OR CONTRACTING IT, AND PUT SOME SPRAY PAINT ON OUTSIDE OF FIREPLACE TO MAKE IT LOOK BETTER WITHOUT ASKING ME, AND THEN HAD NERVE TO CHARGE ME! HE CHARGED ME FOR SWEEP AND INSPECTION. I CALLED HIM BACK TO ASK ABOUT THE WASPS AND RESULTS OF HIS INSPECTION AND HE SAID ID HAVE TO CALL SOMEONE ELSE TO ADVISE ME. STAY AWAY FROM HIM; HE'S NOT VERY INTELLIGENT.

ESTIMATE WAS $3385. BUT THE JOB ENDED UP COSTING NEARLY $1000 MORE. HE WAS NEVER CONSULTED ABOUT THE ADDITIONAL EXPENSE.

CLEANED CHIMNEY, DIRTIED RUGS, AND USED GUEST TOWELS.

FELT LIKE PRICE WAS INCREASED.

THEY DID A GREAT JOB! I DON'T THINK THAT THEY WERE TRYING TO SCAM ME IN ANY WAY.

unknown