Arborist Solutions is a small, family owned company, who specializes in quality tree care. Serving the environment, we do our best to have an eco friendly approach. Our goal is to keep as many trees in Central Ohio as we can.
Business highlights
6 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
We are the company you call when you want to keep your trees.
After planting two trees in one spot and they kept dying (while all the trees around them flourished), we thought we’d call “the professionals.” James and Arborist Solutions LLC had no problems charging $478 for a single tree and promising a 5 year warranty and “care plan”. Fast forward to 6 months later, the tree also died. We contacted James in April 25, 2022. April 27, 2022, he stated they would replace the tree. After numerous texts back and forth, and numerous, “I’ll get you on the schedule”, he has stopped responding to texts and has ghosted us. It’s been two and a half months since he promised to replace the tree and nothing has happened. We did the work he promised ourselves. Their warranty promise is useless and we couldn’t imagine the stress of hiring James and Arborist Solutions LLC for larger projects since they can’t manage a single tree project. In case they conveniently, "don't have any record" of us like some of the other 1 star reviews, I've attached the invoice.
Description of Work: Single Tree Plant
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$478
Response from Arborist Solutions
Hi [Member Name Removed] and Zach. Planting trees around Artificial Turf seemed to be much more challenging than we anticipated. I sincerely apologize for all the issues that you had with us communication wise. We contacted you shortly after this review, and your refund was sent promptly. We are so sorry that the planting didn't work in this location. I hope by now (2.5 years later) that you have found a solution to this issue.
Alex K.
09/2021
5.0
lawn service, tree service
+ 0 more
James came out and walked the property with me and explained what needed to be done and why. He was very knowledgeable, professional, and patient. His level of care was more than I needed at this time. I plan to use him in the future.
Description of Work: Tree and shrub pruning and tree removal.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,100
Marie D.
07/2021
5.0
lawn service, tree service
+ 0 more
The total job took approximately 4 hours and the crew did a great job!!!
Description of Work: We had trees trimmed and several very large shrubs and medium sized shrubs trimmed. A few other companies wanted us to remove them but Arborist Solutions strapped and trimmed them and my husband & I are very impressed with their work. The shrubs are very healthy and beautiful and have many more years for us to enjoy them. The junipers are very close to an Olympic above ground pool so the crew did a very good job on keeping clippings out of the pool and cleaning up. We have two Silver Maples and one Dogwood tree which had some branches taken off and some trimming done to them. Numerous medium sized shrubs very also trimmed back.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Lauren F.
03/2021
5.0
tree service
+ -1 more
AWESOME! Patient, great communication, and informative.
Description of Work: Consulted on removing my trees but trees were too large. Full of information and advice. Appreciated the time spent.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol C.
02/2021
5.0
tree service
+ -1 more
James and Mack did a great job! James is very knowledgable about tree and shrub care, and he was meticulous about shearing the arborvitae. I was very pleased with their work.
Description of Work: Two large arborvitae needed sheared and shaped, 3 smaller arborvitae needed cabling, and a viburnum shrub needed rejuvenation pruning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chad M.
01/2021
5.0
tree service
+ -1 more
The cutting of the tree went well and James and his crew went above the original scope of work. Very professional and kept in touch while waiting to have me on their schedule.
Description of Work: Hackberry tree needed cut down
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David E.
12/2020
2.0
lawn service
+ -1 more
Project has not been done. I hate the question would I hire again. I really don't know until the project is done.
Description of Work: Stump grinding
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from Arborist Solutions
Hi [Member Name Removed], our apologies for not getting to you quickly enough. We hope that you don’t think of us as a D rated company now that the work has been completed. Thank you
Scott A.
10/2020
5.0
tree service
+ -1 more
Promptly shows up at a the agreed time. Trimmed multiple trees and removed some small trees/bushes. Left everything clean, hauled away all trimmings.
Description of Work: Tree Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Mike R.
10/2020
5.0
lawn service, tree service
+ 0 more
Trimmed tree and pulled out two large bushes
Description of Work: They did an excellent job. When I contacted them for an estimate, they came out within a day or two and gave great advice. Came out yesterday to complete the work and did great. When they were finished they cleaned up and it looked better than when they came. Left us with some interesting ideas for what to plant where the bushes had been. They know their stuff Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Beth V.
09/2020
5.0
tree service
+ -1 more
We were impressed with Arborist Solutions from start to finish. James was so knowledgable about types of trees, what helps them to thrive and what can cause stress or damage to them. We felt that his price, though not our lowest estimate, was very fair, and we trusted that the work would be done well. We were not disappointed. His company stayed in close communication with us as to when they would give an estimate, grind the tree stump, and trim the trees. The work was excellent and the clean up superb. This is a company that we will recommend to any friends and will plan to call in the future when we need work done.
Description of Work: We had four large locust trees trimmed and shaped as well as two dead pines trees cut down and a stump removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,675
Peter S.
07/2020
5.0
lawn service
+ -1 more
James returned my call the same day as my request. We were in a real time bind with having pictures taken and putting our house in the market for sale. He came in 2 days and did a magnificent job. All the branches were trimmed from off the top of our 2 story house. They arrived on time and cleaned everything up. James is very professional and would use him again. The realtor also wanted his card. Excellent, excellent!
Description of Work: Trim very large tree
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$967
kenneth N.
06/2020
5.0
tree service
+ -1 more
I was surprised how quick they worked on taking the trees down. Cleaned up as if they were never there. I went to work and the trees were done, fantastic job, well done. Would rehire them and recommend them to everyone. Very fair pricing
Description of Work: One large maple tree right next to my house and 2 dead ash bean poles taken down
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Tom M.
05/2020
5.0
lawn service, tree service
+ 0 more
The guys did a great job! We have about a dozen large trees... some over 100'.
Description of Work: Deadwood a number of large trees in my yard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Todd H.
05/2020
5.0
tree service
+ -1 more
The service was great! James was very friendly, professional and knowledgeable. He took the time to explain our options and the process to remove our two trees and then trim and support the larger tree in our front yard. He and his assistant Mack did an excellent job cleaning up the mess from removing the two trees in our backyard too. I'd definitely hire them again.
Description of Work: Removed two Bradford Pear trees. Trimmed a third Bradford Pear Tree and added two bands to support its large branches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Mary K.
05/2020
5.0
tree service
+ -1 more
Wonderful job! Very pleased with the outcome. James is very competent, responsible, and respectful. He and his sidekick, Mac, work well together and do an excellent job. They are proud of the work they do and it shows. I will miss having them around. Definitely recommend.
Description of Work: Removal of two big trees; treatment for magnolia scale; shape/trim tree
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
katherine H.
04/2020
5.0
lawn service, tree service
+ 0 more
They were awesome! James is so cool and you can tell he cares about the trees. He climbs the tree with ropes and was harnessed in. Overall very professional.
Description of Work: Dead limbs removed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Edburn F.
04/2020
5.0
tree service
+ -1 more
Arborist Solutions did an excellent job on a difficult tree removal. It was an overgrown ailanthus just feet from the foundation, overhanging the roof and growing into overhead lines. The wood was dense and heavy despite being weak. They managed to get all of it out through a narrow gate and without disturbing the overhead wires or roof. They also scheduled the work quickly. Highly recommended.
Description of Work: Tree Removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John F.
04/2020
5.0
tree service
+ -1 more
Took advantage of their Angie's List deal, we wanted to get a headstart on our lawn care. James and his assistant arrived on 4/15/2020. They shaped several large bushes as well as my hedges. They also treated my hedges for insect infestation. They kept us informed throughout the day as they worked on the shrubbery. We were pleased with the outcome and would use they again.
Description of Work: tree shaping, shrubbery trimming, hedge shearing and shaping
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$827
dawn T.
04/2020
5.0
tree service
+ -1 more
Arborist Solutions is a very knowledgeable, top notch company. Very professional, I didn't have to worry at all. The work that was done was completed in a timely manner and the job site was completely cleaned after they were done. James also gave us great advice for future projects. I definitely recommend Arborist Solutions and will be using them in the future.
Description of Work: Tree Service
Rating Category
Rating out of 5
Yes, I recommend this pro
Crystal W.
04/2020
5.0
tree service
+ -1 more
Quick response, good communication, professional job
Description of Work: House Clearance Pruning
Rating Category
Rating out of 5
Yes, I recommend this pro
MELVINA M.
04/2020
5.0
tree service
+ -1 more
Excellent experience. Lightening fast initial reply to request and proposal submitted. Work was completed 2 days after initial contact. The workers arrived promptly at the time of appointment and completely cleared away all trees, twigs, shrubs, and vines that were removed from the property. The cleanup of debris was so complete that you can't even tell that they were there! Price was very reasonable. I highly recommend that you hire this firm.
Description of Work: Removal of several volunteer trees and invasive shrubs and vines
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Jeff G.
04/2020
5.0
tree service
+ -1 more
James did a great job!! The overall experience from James coming out for the initial quote through him performing the work was as smooth as possible! James was very nice and professional and has great knowledge of his craft. I definitely recommend Arbor Solutions and would hire again!
Description of Work: Trimmed all of our trees back away from our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Jay G.
03/2020
5.0
tree service
+ -1 more
James and his team were very fast on the job, and responsive to emails/texts, which made scheduling quick and easy. They also did a good job cleaning up the site afterwards.
Description of Work: removal of 60' pine tree
Rating Category
Rating out of 5
Yes, I recommend this pro
John S.
02/2020
5.0
tree service
+ -1 more
Super responsive! James thoroughly explained his recommendations, and completed the project exactly as described, and on the scheduled date.
Description of Work: Tree Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$645
Doug H.
10/2019
5.0
tree service
+ -1 more
Very processional! Excellent work, clean up, and follow thru! I highly recommend them to anyone! Thank you!!!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service
FAQ
Arborist Solutions is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Arborist Solutions accepts the following forms of payment: Check,CreditCard,Financing Available