Buckstone Building and Restoration, LTD

Called for a quote on a porch railing, gave him the address and he said he would go out and look that day. Never heard from him since, even after calling and texting to follow up.

Came in two days and put lattice work on the bottom of deck. ordered color for the floor as soon as it came was back and worked on deck. Back the next and finished deck. Back again to do repairs on house. Clean up was excellent and also put on a garden hose hanger for me. I highly recommend them to everyone.

amazing service! very prompt and courteous. would hire again and plan too! thank you!

Corey and his team did a phenomenal job and we were beyond pleased with the quality of their work. They took pride in their work and were very professional. They arrived on time, got right to work and when finished, cleaned up after themselves. I highly recommend Buckstone Building and Restoration and would definitely rehire them in the future for more projects around our home.

They did the work they were hired to do.

First, Corey and his team provided me with an estimate for my rehabilitation loan on a home purchase. If you've ever dealt with these kinds of loans, you would know that banks require so much paperwork and certain forms that are very specific and have very high standards. I called Corey after I had problems with another company I tried using, which had difficulties with providing their license and filling out paperwork. I am so glad I made this call, as Buckstone gave me a much better price and had no issues with meeting the bank's high standards. Erin met me while on my lunch break with shingle samples and this saved me a lot of time as well. This was very much appreciated as I didn't have a lot of spare time. Once I closed on the loan, Buckstone got me scheduled and completed their work in a few days so we could get moved in shortly thereafter. When buying a new home, this is so important to the new owner and they realized how much we wanted to get in there! Work was performed well and staff was professional. Corey was very, very patient in waiting for the bank to release all the funds for the work performed. I know it had to be frustrating but this was out of my hands. I did offer to pay him then and I'd wait for the funds, but he said it was okay and that he knew they were coming, as to not put me out by fronting this. The bank took their sweet time (at least one month longer than expected) in paying for all the work and I really appreciate him understanding that I could not speed up the process, even though I wanted to very much. I would recommend Buckstone for these reasons. Also, I needed an estimate very quickly and he got right out there the first chance he had. I was emailed an estimate very shortly thereafter. Time was of the essence. Follow up calls were prompt and the price was great and the quality was not compromised. I would hire them again.

It went well, Corey communicates very well with the customer. He is very knowledgeable and follows through with projected completion of job and rechecking a concern this customer had after the job was completed. He is willing to give as much time as needed to make sure one understands the problem at hand and the completed work. He appears to have a very good understanding of water/roof/structural issues. Updated, the work that was done did not address the issues at all. The water leaks and problems continued without any improvement.

This is a hard working crew, very respectful of the customer's residence. They cleaned up after themselves and worked pretty quickly. An old house such as mine can be difficult to work on, but they seem to be good problem solvers. They are returning in a few weeks to continue the job, and I have no reservations whatsoever about having them back.

Once work started, they were able to finish within a few days of their expected date. Weather caused some of the delay. Everything looks great and we are very happy with the job that Buckstone Building & Restoration did.

That experience was great! It took them two days to do the new deck. The only problem was that the completed deck covered the water spigot. They came out and sawed through the board covering the spigot and put in a finger hole so the board can be removed.

Spoke with Corey on 6/2 after leaving a voicemail for him. Told him my job was in Cleveland Heights and he said that it might be out of his service area (contrary to the Angie's List info). He told me he would check and map and get back to me later that day or the next. I called him back 4 days later on 6/6 and left a message to follow up. No response.

They quickly removed damaged wood. They returned and installed wood by their suggested improvement. It looks great. The two men worked constantly for 4 hrs without breaks and completed the job.

Very efficient and professional. Materials were delivered on a Friday and Monday. Work began on Tuesday, finished on Thursday. Very conscientious, looks beautiful. Excellent clean up. Very easy and nice to deal with from the first visit. Let us see another deck he had completed similar to ours. Greatly improved the design of our existing deck. Communication was also excellent. Kept us up to date with e-mails and phone calls.

Generally pleased with the work, However we are disappointed with the end result of the railing. It appeared that the wrong size posts were installed, but the size mismatch with the railing was not discovered until it was too late to rectify the issue, and now this very visible flaw will be a constant irritant. In fairness we insisted on non-standard posts, but had we been aware of this mis-match in size, we would have selected a post the same size as the rail.

Cory came out to do our estimate. I thought that he really listened to the details of what I was looking for. He came back with a really reasonable estimate.

Corey, the owner of Buckstone, was professional, courteous and he explained each step in the process. He showed up when he said he would and cleaned up everything when the job was done. His workers were professional, friendly and helpful if we had any questions. They all wore Buckstone Construction shirts, so we knew that they were workers for his company and not contracted out. We contacted 7 other contractors to get estimates for our new deck. Buckstone was the best price, and we felt like he was going to be the best worker for us ( which he was!). During the deck construction process, Corey found damage to a sliding glass door frame and the wood around it. He fixed it for us and explained the issues, how he was going to fix it, and then he did it! When we initially were deciding on the deck layout and colors of the wood, Corey had some great suggestions and we ended up loving the final look- we did a lighter wood for the main deck, and had a really dark trim. The deck looks amazing and we are thrilled! I would highly recommend Buckstone Construction for deck construction. We are going to keep Buckstone in mind for any future home improvement projects that we need a contractor for.

These folks always showed up on the days they promised and always on time. The work they did was exactly as we had agreed to in our contract. The quality of their work exceeded our expectations. Their quotation was thorough and their price was very competitive. Their staff was very professional and hardworking. They were courteous and willing to answer our questions. We were even able to make small changes during the building phase. We highly recommend Buckstone Restorations.

Corey and his guys did an outstanding job on our garage. We are very pleased with the finished product. They were very professional and answered any questions we had. Corey takes pride in his work and goes the extra mile to make sure everything is done to the customers satisfaction. They even took the time to explain what they were doing to our grandson who was out there watching them. We would definitely recommend this company to everyone...

They did a fantastic job. It turned out much better than the original one built two years ago. His attention to detail and quality of workmanship is second to none. I highly recommend them.

Wasted over 2 hours of my time looking at this simple job. Never bothered to get back with me, no followup, no phone call. Very unprofessional. I should have been told up front if person was not interested in small job. My time is valuable too.

Excellent job - garage was completed on time and to exact specifications. Very easy to work with.

The outcome, although smaller than we wanted (due to local regulations), turned out great. We can't wait to host the first cookout, family get together, etc.

i felt very comfortable talking to Cory about this project, and will defiantly will be calling him for future remodeling projects.

This is an historical update only. While a deposit of half the contract price has been submitted to Buckstone Builders, no work has commenced due to zoning inspection issues. Cory has been professional, courteous and flexible during the planning, inspection and preparation phase of building our new deck. Due to circumstances beyond either of our control, the demolition and reconstruction phases has been held up and now that the weather is a factor, the project may have to wait until 2012. I will submit another report if and when the project gets started.

The estimate was free of cost. Their knowledge, professionalism and price really stood out to me. Their quality of work is also very good from what I’ve seen them do. They were very timely. I will consider using their services again in the future.