Home Shine Cleaning Services offers Residential and Commercial Housecleaning, Window Cleaning (indoor), Upholstery Cleaning and much more. Call us for a free estimate today!
He was very pleased overall. The two cleaners were efficient and thorough. The one thing about the work that he didn't like was the cleaning product they used it the surfaces in the kitchen. It left a slippery film which he didn't like.
Description of Work: I bought a deal for my boyfriend's home. He used it to prepare for the holidays. They cleaned his main floor, bathrooms and home.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Home Shine Cleaning Services
Thanks, it will correct if you want to use us again
Sandra E.
05/2017
5.0
house cleaning
 + -1 more
This is the first time I have used a cleaning service, and I was VERY pleased with the work completed. They worked quietly, efficiently, and went above and beyond what I was expecting them to do. I am will be using them again.
Description of Work: General housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Home Shine Cleaning Services
Thanks
Sue Ellen K.
05/2017
4.0
house cleaning
 + -1 more
Bought from Angie again and could not use it due to the small detail of 1 per household period. They were great the first time I used them and wanted them to come back. Will use them, but not thru Angie's list.
Description of Work: Bought from Angie again and could not use it due to the small detail of 1 per household period. They were great the first time I used them and wanted them to come back. Will use them, but not thru Angie's list.
Rating Category
Rating out of 5
Hridayesh G.
05/2017
5.0
house cleaning
 + -1 more
3 person each came and cleaned thoroughly. Except few minor things I am very happy with the service provided.
Description of Work: 6 Hours of cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Home Shine Cleaning Services
Thanks
Sean H.
05/2017
5.0
house cleaning
 + -1 more
My second try with them for housecleaning. I have now said goodbye to a previously cleaning service and going with them permanently. They are right on time, very nice and thorough in their work.
Description of Work: Housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Natalee S.
05/2017
5.0
house cleaning
 + -1 more
Some issues with communication, but they did a fine job--even cleaned appliances.
Description of Work: $85/6 hours housecleaning--intro offer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Home Shine Cleaning Services
Thanks
Lohe D.
04/2017
4.0
house cleaning
 + -1 more
It went OK. I thought the products they used to clean the house were not great. There vacuum broke so they ended up using mine to finish their work. One of my wine glasses got broke when she was cleaning the kitchen area. I know it was an accident, but still.
Description of Work: Clean the house focusing on bathrooms and kitchen area
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
Response from Home Shine Cleaning Services
Sorry for those incidents !
Jeff N.
04/2017
3.0
house cleaning
 + -1 more
While the workers worked fast, I was dissatisfied with the quality. The kitchen cabinets were not touched, items on the kitchen counter were not moved when the counters were wiped down, there were leaves on the floor inside the patio slider, the floor was. It cleaned behind the toilet it between the toilet and the wall. I paid for three hours and they left after about two without doing a thorough job. That said, the workers were pleasant and it was there last appointment of the day.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0
Deb A.
04/2017
4.0
house cleaning
 + -1 more
Very good, did speak English. They left some dust behind and I had to ask them to dust the computer desk
Description of Work: Whole house cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Home Shine Cleaning Services
Thanks, I'm sorry for those things left behind, I'll make sure will be done in the future if you like us to come back !!
Elijah M.
04/2017
5.0
house cleaning
 + -1 more
Service was terrific. Was able to schedule with them well in advance for them to come out on the 3rd and clean. The team of three showed up 20 minutes in advanced and worked hard for the full 2 hours they were here. The house hasn't looked this good in a long time. Would hire again and would recommend.
Description of Work: Purchased an Angie's List promotion for 6 hours of housecleaning services. Needed to have the house cleaned for a 4th of July party.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Mary Y.
04/2017
5.0
house cleaning
 + -1 more
The team did a fantastic job! They were friendly, punctual, responsive, and did everything I asked in a timely manner. We have hired them to continue this service on a monthly basis.
Description of Work: Full service house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Home Shine Cleaning Services
Thanks !!
Danna B.
04/2017
5.0
house cleaning
 + -1 more
WOW! I couldn't be more happy! I reached out, got an immediately response and home visit. Lucas was very professional and seemed to care about my needs. The cleaning was set up for the following Monday. Let me tell you, my house is GORGEOUS! Everything was dusted, NOT just dusted under. Very detailed. The window ledges, the tiny areas, the fan blades............ I think they dusted things that have NEVER been touched. Yes, I will definitely continue to use their services. Best cleaning job EVER!!!!!!!!!!!!!!!!!!!!!!
Description of Work: I was looking for a "complete" home cleaning. All the basics, plus baseboards, ceiling fans, dust under beds/furniture, etc. I have used home cleaning services in the past and never had one I was REALLY satisfied with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Home Shine Cleaning Services
Thanks you so much !!
Art B.
04/2017
5.0
house cleaning
 + -1 more
They worked with us to find a time to clean just before the Christmas holiday. They did a great job and we hired them to clean our house once per month. They are very punctual and efficient. We are very happy.
Description of Work: We hired them for a whole house cleaning special deal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Home Shine Cleaning Services
Thanks !!!
Emily T.
03/2017
5.0
house cleaning
 + -1 more
It was great. They communicated via email, showed up when promised and did an excellent job.
Description of Work: Just a routine housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Home Shine Cleaning Services
Thanks
Michele M.
03/2017
5.0
house cleaning
 + -1 more
Everything went very well. Very professional and thorough.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Home Shine Cleaning Services
Thanks !!
Rosemin A.
03/2017
5.0
house cleaning
 + -1 more
The cleaning team was great and very meticulous with their work
Description of Work: Home cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Home Shine Cleaning Services
Thanks !!
Dolores G.
03/2017
5.0
house cleaning
 + -1 more
Did Wonderful work. Was very pleased, and they were very pleasant to work with.
Description of Work: House Cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Home Shine Cleaning Services
Thank you !!!
Marty A.
03/2017
5.0
house cleaning
 + -1 more
They arrived on time and worked quickly and efficiently.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Home Shine Cleaning Services
Thanks !!
Amit K.
03/2017
5.0
house cleaning
 + -1 more
Both the individuals were were punctual and professional and came prepared with all the equipment and cleaning supplies. They did a good job. Would hire their services again.
Description of Work: General home cleaning - vacuuming, dusting, cleaning bathrooms etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Home Shine Cleaning Services
Thanks !!
Carol M.
03/2017
5.0
house cleaning
 + -1 more
They even put dishes away... was not expecting that
Description of Work: Basic house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Home Shine Cleaning Services
Thanks !!!
David B.
03/2017
4.0
house cleaning
 + -1 more
It was difficult to communicate with them, which made scheduling and communicating our needs a challenge. We purchased a 6 hour cleaning deal, after having previously had them out to clean using a 4 hour deal. I submitted a few preferred times when I bought the deal, and got a voice message back that was very hard to understand with a phone number that I was unable to understand. Luckily, the company has their number as part of the deal and on Angie's List, so I was able to call back. When I did, the man said he was not somewhere he could check the schedule from, and asked if he could call back later. He never did, and I called again a few days later to check on the scheduling. We settled on a Friday morning at 7:30 AM. Well, I spent Thursday picking up, and then got a text that they wouldn't be able to make it then, and asked if they could move it to 11am. I didn't want to have to pick up for a different day, so I re-arranged my schedule and agreed to the 11am. They showed up at 11:45, and proceeded to get to work. Now, they did a decent job the previous time, and did an OK job this time (for a four hour cleaning) and said they were done after 2 hours (four hours of work). I reviewed what they did, and found it lacking (particularly for a 6 hour job). I pointed out several places where they missed, and noticed that they didn't really move things on the counters to clean well behind them or move mats off the floor to get underneath etc. These are things I would expect from a deep cleaning, and given that they only put in 4 of the 6 hours I paid for I asked them to address these issues. They did some of what I asked, but there are still dust bunnies under my bed, and soap scum on the shower floor that I asked them to clean up. It may be that the language barrier is to blame on some of this. My takeaway for this company is that they do a decent job on light/surface cleaning, but don't expect them to do the full deep cleaning if you pay for the extra time. Punctuality and communication are issues with this company. They are certainly not the worst company I have hired, but they are not the best either. I will say that the price was good, but maybe you get what you pay for.
Description of Work: General Housecleaning
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$85
Response from Home Shine Cleaning Services
Hello Mrs: sorry for those issues, sorry our first language is Portuguese may be you right and get a difficult to understand, we work hard to get those things fixed, thanks for your fed back !
Edward L.
03/2017
4.0
house cleaning
 + -1 more
They didn't arrive at the specified time, and no one called to inform me they would be late. I was waiting for them to arrive so I could go to work. They showed up approximately 1 hour late.
Description of Work: Overall house cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Response from Home Shine Cleaning Services
Thanks to your feed back that is very important to us, sorry for arriving late we will work hard to get that right !
Robert B.
03/2017
5.0
house cleaning
 + -1 more
Did a thorough job of housecleaning
Description of Work: 6 hours of house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Home Shine Cleaning Services
Thank you so much !!
TERRY & STEVE S.
03/2017
5.0
house cleaning
 + -1 more
They were professional and on time. They just did great.
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*Contact business to see additional licenses.
Service Categories
House Cleaning,
Upholstery Cleaning,
Carpet Cleaning,
Window Cleaning
FAQ
Home Shine Cleaning Services is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Home Shine Cleaning Services accepts the following forms of payment: Check
Yes, Home Shine Cleaning Services offers free project estimates.
No, Home Shine Cleaning Services does not offer eco-friendly accreditations.
Yes, Home Shine Cleaning Services offers a 0% senior discount.
No, Home Shine Cleaning Services does not offer emergency services.
Yes, Home Shine Cleaning Services offers warranties.
Home Shine Cleaning Services offers the following services: Residential & Commercial Housecleaning - Windows, Upholstery