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HOME DEPOT

Doors, Hardware & Home Improvement Stores, Garage Doors,

About us

HOME IMPROVEMENT STORE

Services we offer

APPLIANCES, BATH, BUILDING SUPPLIES, ELECTRICAL, ELECTRONICS, FENCING, FLOORING, FURNITURE, GARDEN CENTER, HEATING & COOLING, HOLIDAY, HOME DÉCOR, HOME FITNESS & RECREATION, KITCHEN, LIGHTING & FANS, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, PAINT SALES, PLUMBING SUPPLIES, POWER TOOLS, STORAGE & ORGANIZATION & VALUE CENTER.

Reviews

4.324 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
13%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.4
responsiveness
4.2
punctuality
4.3
Showing 1-24 of 24 reviews

Marilyn G.
06/2017
4.0
appliance sales
  + -1 more
I would use them again depending on the price.
Description of Work: Purchased a refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,800

Victor F.
04/2017
5.0
water heater repair
  + -1 more
They were very friendly. They removed the old and had to make adjustments for the new one because it wasn't the same size. They did everything at no extra charge.
Description of Work: We bought a new water heater from them and they installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryn D.
07/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Ryan J.
02/2016
5.0
doors
  + -1 more
The linoleum looks great! The sales people were knowledgable and pretty helpful when we picked out the linoleum. The installers were very good. They were punctual and professional. It was a big job and they worked on Sunday to finish.
Description of Work: They replaced linoleum in all our bathrooms, basement and laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

PAM E.
06/2015
5.0
doors
  + -1 more
They are very busy in this department of H.D., but Ellen was patient, and gave me the attention I needed to choose what I needed. She placed my order, and the items were delivered to my garage. I hired a contractor to install vanity and cabinet. They set up the countertop installation later.
Description of Work: Helped choose and ordered bathroom vanity and cabinet. Also, ordered vanity countertop through them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Kirsten S.
12/2014
5.0
doors
  + -1 more
Page has been terrific.
Description of Work: They are replacing my sliding glass door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DOROTHY & SHERWOOD C.
03/2014
4.0
custom cabinets, countertops
  + 0 more
They are okay on the services. The prices are competitive.
Description of Work: I go to Home Depot for whatever I need. I recently purchased materials for granite countertops and cabinets and crown molding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$9,000

WARREN P.
12/2011
4.0
garage doors, heating & air conditioning/hvac
  + 0 more
The gentleman that came was very knowledgeable. Their price was a little bit higher than what we paid for it.
Description of Work: We got an estimate from Home Depot for a new garage door and a new furnace and air conditioner.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Richard F. R.
02/2010
5.0
doors
  + -1 more
I would caution with the exception of one guy, most of them did not have the knowledge of the tax credit. This is a great place to order from if you are knowledgeable about what your need is and what is available.
Description of Work: I purchased Andersen sliding doors from them. The cost was 25% below any other bid for the same Andersen doors.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAN L.
11/2009
1.0
home improvement stores
  + -1 more
Chose not to do business wit this vendor.
Description of Work: Got an estimate from one of those guys trying to come to your house and sell you stuff-Found the experience time consuming and fustrating. An idea- Tell the customer up front how much its going to cost and do some legwork in the store-instead of coming over my house and making a high pressure sale.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


BETH S.
09/2009
5.0
home remodeling
  + -1 more
They did an excellent job. They were right on time and had people out here measuring. They followed up with us and called ahead of time. They even got the door in in a shorter amount of time then they said they would. They cleaned up well after themselves, they were really great. I would absolutely use them again in the future.
Description of Work: Home Depot installed a new front door for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Barbara W.
06/2009
5.0
doors
  + -1 more
My experience with them was fantastic. One person came out and installed 3 doors in a day and the doors were nice. They did an excellent job and I did not have any problems.
Description of Work: I used Home Depot to fit 3 doors on the outside. The last time I used them was a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID & KATHY C.
10/2008
5.0
closet systems
  + -1 more
An associate cut down some Closet Maid, closet shelving for us, to the length we needed. Multiple lengths were required. The associate was really knowledgeable and helpful. We also purchased several brackets and hangers. The shelving has been installed and looks great.
Description of Work: We purchased some closet shelving and other materials for our bedroom closets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Linda L.
10/2008
5.0
home improvement stores
  + -1 more
My basement flooded after a sump pump failure. I purchased cleaning supplies and gallons of waterproof paint to clean and restore it. I also purchased some storage shelves that were damaged.
Description of Work: Purchase of items to clean and repair my basement after it flooded.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Carl H.
08/2008
5.0
electrician, plumbing, doors, home improvement stores
  + 2 more
They did an excellent job in helping us select the proper doors, plumbing fixtures and electrical fixtures for our house. They are very helpful even for a woman shopping there.
Description of Work: They supplied doors, electrical fixtures and plumbing fixtures for the renovation after the fire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanna B.
06/2008
5.0
garage doors
  + -1 more
The gentlemen they sent was very polite. He explained what he was doing and what all the paperwork meant. He was very professional about being in my home and garage. He was very trustworthy. They also did a maintenance check on my garage door to make sure it was working right. They walked me through how everything worked before they left.
Description of Work: They installed a garage door opener and everything that went with it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$286

CAROLYN V.
04/2008
5.0
home remodeling
  + -1 more
Adam was extremely helpful in explaining my options. He helped me figured out how much materials I needed and helped me gather them. This was a MAJOR help as I was clueless about everything. His help in figuring shower tile (and options in tile border/caps) and shower mechanisms was invaluable. He also showed me an option in shower doors that I didn't know was available. The shower door unit had shelves AND it was on clearance! Boy, that really made a difference in a small shower in storing shampoo, soap, etc. Because of his knowledge, help & patience, I bought my materials at Home Depot. An extra bonus was that they could keep the shower door for a week until the contractor could come and get it.
Description of Work: Bathroom Remodeling. Adam met with me for about 2 hours (1/2 hr. one day, 1 1/2 hr. a few days later) and helped me figured out what I needed to do to remodel my bathroom. More specifically, the shower area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEPHEN H.
08/2006
1.0
electrician
  + -1 more
While the salesman was a pleasure to deal with the people at the service counter were rude, inconsiderate and straight out lied about when the fans would be installed and what the cost would be. From here on we will do our home improvement business elsewhere.
Description of Work: Purchased and paid for installation of two ceiling fans, lights and remote controls.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

RITA B.
05/2005
5.0
carpet installation
  + -1 more
SUBCONTRACTOR WAS THROUGH ALL COVERED CARPET. PEOPLE AT HOME DEPOT WERE VERY FRIENDLY AND EFFICIENT. THE WORK WAS EXCELLENT. I WOULD RECOMMEND THEM TO ANYONE AND PLAN ON USING THEM AGAIN.
Description of Work: LAID DOWN SOME CARPET FOR US.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

MARGARET G.
03/2005
5.0
doors
  + -1 more
GOOD EXPERIENCE, DID GOOD WORK, EXPLAINED DOOR FEATURES WELL. PLEASED WITH THE RESULTS. THEY ALSO TOOK AWAY THE OLD DOOR, WHICH WAS HELPFUL.
Description of Work: INSTALLED STORM DOOR.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237

KEITH & ELYSE H.
07/2004
1.0
doors
  + -1 more
THEY QUOTED DIFFERENT PRICES AND ONE TIME IT WAS 3 TIMES THE ORIGINAL QUOTE. I HAD TO STAY ON THEM TO GET ANY TYPE OF FOLLOW UP. I PAID $30 FOR THE MEASUREMENTS AND THEY WOULD NOT PROVIDE ME WITH THEM. FINALLY AFTER THREE WEEKS AND NINE DAYS IN A ROW OF CALLING, I WAS THROUGH. JUST POOR COMMUNICATION. I WOULD RECOMMEND GOING ELSEWHERE FOR DOORS.
Description of Work: JUST A HORRIBLE EXPERIENCE. IT TOOK THREE WEEKS AFTER I GOT AN ESTIMATE FOR THE INSTALLER TO COORDINATE THE JOB.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
1.0
punctuality
2.0


Art , Maureen M.
10/2003
5.0
garage doors
  + -1 more
THEY WERE VERY HELPFUL WHEN I HAD CHOSE A GARAGE DOOR. THEY CAME OUT AND SUGGESTED ONE THAT BETTER FIT MY NEEDS. WHEN IT CAME TO THE INSTALLATION, THERE WAS A PROBLEM WITH THE OPENER AND KEYPAD NOT WORKING. I HAD THE INSTALLER OF THE ORIGINAL DOOR, COME TO FIX THE PROBLEM AND HOME DEPOT READILY PAID FOR THAT BILL.
Description of Work: I PURCHASED A GARAGE DOOR AND OPENER FROM THEM. THEIR SUB-CONTRACTORS DID THE INSTALLATION.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

COLMAN L.
07/2002
5.0
home improvement stores
  + -1 more
EXCELLENT HELP! KNEW EXACTLY WHAT WE NEEDED TO GET THE PROJECT DONE. THE STORE THAT GAVE US THE ESTIMATE WAS NOT ABLE TO DELIVER IN THE TIME FRAME WE NEEDED AND DIRECTED US TO A STORE THAT COULD. THE ONLY COMPLAINT: WE WISH THERE HAD BEEN BETTER INSTRUCTIONS ON HOW TO USE THE SUPPLIES. HOWEVER, SOME OF THE FAULT LIES WITH US FOR NOT ASKING. MUCH BETTER THEN LOWES!
Description of Work: TOOK ROUGH PLANS FOR DECK TO STORE. THE PRO TOOK OUR ROUGH PLANS AND TURNED THEM INTO A FINAL DRAWING WITH A FULL SUPPLY LIST AND PRICE.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,637.09

SARA B.
05/2002
1.0
replacement windows
  + -1 more
DID A HORRIBLE JOB. I HAD TO CONTRACT ANOTHER COMPANY TO FIX THE WINDOWS. THEY HAD VERY BAD CUSTOMER SERVICE. WE HAD TO ASK FOR CASING, WINDOW SILLS, & LATCHES FOR THE WINDOWS. THEY DON'T PROVIDE THEM IF YOU DON'T ASK FOR THEM.
Description of Work: INSTALLED TWO WINDOWS

Rating CategoryRating out of 5
quality
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    8704 OWENFIELD DR, Powell, OH 43065

    www.homedepot.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Doors,
    Hardware & Home Improvement Stores,
    Garage Doors,
    Kitchen and Bath Remodeling,
    Appliance Sales and Installation,
    Electrical,
    Windows,
    Water Heaters,
    Plumbing,
    Heating and Air Conditioning,
    Countertops and Backsplashes,
    Closets

    FAQ

    HOME DEPOT is currently rated 4.3 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 7:00 AM - 9:00 PM

    Tuesday: 7:00 AM - 9:00 PM

    Wednesday: 7:00 AM - 9:00 PM

    Thursday: 7:00 AM - 9:00 PM

    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.
    HOME DEPOT offers the following services: APPLIANCES, BATH, BUILDING SUPPLIES, ELECTRICAL, ELECTRONICS, FENCING, FLOORING, FURNITURE, GARDEN CENTER, HEATING & COOLING, HOLIDAY, HOME DÉCOR, HOME FITNESS & RECREATION, KITCHEN, LIGHTING & FANS, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, PAINT SALES, PLUMBING SUPPLIES, POWER TOOLS, STORAGE & ORGANIZATION & VALUE CENTER.

    Contact information

    8704 OWENFIELD DR, Powell, OH 43065

    www.homedepot.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM