Bach Electric Co

Hot tub stopped work due to no electric power to tub after one week. My wife called Jim Bach and he said that he would not diagnose over phone but to text him problem and that he would come next morning to fix it. The following afternoon I called him because he never responded. So I asked if he could come as soon as he could and that I understood that he was busy but that we have already paid for his services. He responded “Ok, let me tell this customer that I am pulling off this job so that I can go over”. As he was hanging up he said “*******”. Totally unprofessional and awful customer service.

Excellent! Received an email from Scioto Valley stating they were a recommended electrician. I called Bach Electric on a Friday right after my hot tub was delivered and left a message. They promptly returned my call. They scheduled the electrical wiring for the next morning between 8 and 9 am but would call in the morning when they were 30 minutes away. They called an let me know they would arrive about 9:45 am. They were dressed in uniforms and looked professional. Installation took less than two hours. My install had an extra long run of wire and was under my deck. Everything was done to code. They walked me through exactly what they did and how the external required breaker works. They also walked me through the ENTIRE operation of my hot tub. Job looked very clean and they were extremely professional. I asked how many hot tub installs they have done and they said over a 1000. Don't hesitate to use them if you need electrical work done.

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Requested estimate for wiring of remodeled three season room. Vendor never responded to request. Consulted Angie's List to review his past performance and found that this had been a recurring issue with other reviewers. Found another provider on the list and have been very happy with his responsiveness and performance.

because there has never been a follow up, we cannot tell how the work would have been done. But if this is an indication of their professionalism. I would not anticipate a very good job

They really couldn't give an estimate because it depended upon how many feet they moved it. The price was a little high and they weren't organized.

Overall, Bach did a good job. They were timely and professional. We only had 2 issues with the project: 1) Due to Delaware County requirements they had to come back out and change a requirement of the county but it was immediate and no inconvenience to us; 2) We requestedt the plug be placed on a specific side of the door and unfortunately it was placed on the opposite side. However, upon pointing this out to Jim he immediately corrected the location and moved the plug to the side we originally requested. Since then, in November, using Angie's List , we contacted Bach to do some kitchen lighting for us. Jim came out and met with us. He had some terrific ideas and informed us he would email a quote to us within a couple of days. After 10 days I called him to ask for the status, he said he would send it to me the next day and he offered to stop by our home and show us samples of the under-cabinet lighting he was recommending. Sadly, Jim has never called me back, no quote via email has been received and Bach Electric has not stopped by with any samples. We are now looking for another company to do our kitchen lighting project. This is truly unfortunate. Bach seemed like a very knowledgeable and responsive company.

he was on time and completed the job. Jim had said he would come out also to give me an estimate om some other electric. Wrk I neded done but he never showed up with the guy.

I really liked working with them. They were very professional and the price was good. They showed up on time. I really liked them.

Bach Electric was actually recommended by both All Seasons Spas and Scioto Valley when we were initially shopping for a hot tub. After our purchase (from All Seasons Spas) Jim came and gave us a free, detailed, itemized estimate. We did not realize the detail of what needed to be done, and he was very patient with explaining every detail to us. As he had said would happen, his workers were here when the the Jacuzzi was delivered, and they worked diligently to get it wired and ready for us to use the same day.

They were good. They gave a very thorough look around and explained all the procedures. They talked about different options. They seemed very knowledgeable as far as what we wanted to do. I was happy with the estimate and how he explained everything.

Jim of Bach Electric is one of the few "good guys" left. He always returns phone calls, shows up when he says he is going to, and goes the extra mile with any situation. We will use Bach Electric again and recommend this company without hesitation.

It went really well. They came right away and they did it very quickly. They came in and told me what needed to be done. They saved me money by just changing out the outlets in a particular way. They were very courteous and friendly.

Very professional and very competent. Friendly and efficient.

Bach was on Scioto Valley's referral list of electricians. Started out good but quickly turned into a major headache of unanswered calls, messy workers and total disregard for scheduled appointments. Initial job was completed quickly, but final approval by local authority was delayed many days because Bach wasn't licensed to do work in our area. Work appeared professional, workers were polite, but always left behind a mess in the house and were careless when walking through home with tools, ladders etc. Installers repeatedly bumped doors with equipment without acknowledgment. Had problems with breaker tripping and eventually changed configuration after much effort. I honestly don t know if the final solution satisfies local code. I m too worn out to care right now.

I INITIALLY SELECTED BACH ELECTRICAL BECAUSE I HAD HEARD THEY DID GOOD WORK AT REASONABLE PRICES. MY INITIAL CALL ON OCT. 27TH WAS FOR A HOT TUB TO BE HOOKED UP. JIM EXPLAINED THAT IF I HAD AN OLDER HOUSE I MIGHT NEED AN ADDITION TO MY BREAKER BOX OR EVEN A NEW BREAKER BOX, BUT EVEN SO HE COULD HAVE ME IN MY HOT TUB BY TUESDAY. MISLEADING IF A NEW BOX WAS NEEDED. HE SAID HE'D BE OVER BETWEEN 9:00 AND 10:00 AM ON OCT. 28TH. HE DID NOT COME NOR DID HE CALL. AT 1:00 PM (3 HOURS LATE) 2 OF HIS WORKERS SHOWED UP. I WAS GOING TO NEED A NEW BOX. I DECIDED TO ADD AN OUTDOOR PORCH LIGHT TO THE PROJECT. I WAS TOLD JIM WOULD CALL ME WITH THE ESTIMATED PRICE, AND WHEN THE JOB WOULD BE DONE. I CALLED JIM LATE AFTERNOON ON OCT. 31ST, AND LEFT HIM A VOICE MAIL. HE DIDN'T RETURN MY CALL TILL NOV. 3RD. HE SAID HE HAD HAD JURY DUTY THE PREVIOUS WEEK. BY THIS TIME I WAS IN THE PROCESS OF CONTRACTING WITH ANOTHER OUTFIT.

THEY WERE VERY RESPONSIVE TO ME FROM THE START. WHEN THEY SAID THEY WOULD DO SOMETHING THEY DID. JIM EVEN GAVE US FREE ADVICE ON SETTING UP OUR HOT TUB WITH THE PROPER CHEMICALS.

DID NOT SHOW UP, BUT SAID HE COULD THE NEXT MORNING AT 10. HE'S NOW AN HOUR AND A HALF LATE. I'M CALLING SOMEONE ELSE.

THEY COULD HAVE BEEN MORE PUNCTUAL, BUT THE WORK WAS GOOD.