Appliance Pro LLC

Appliance Repair, Plumbing, Appliance Repair - Small,

About us

As a family-owned business, staffed with factory-trained appliance repair technicians, we want you to have peace of mind that you are getting some of the most qualified appliance repair services in the region. One of our top priorities is providing exceptional customer service from your first phone call until we leave your property. We also strive for quality workmanship because we want your repairs to last long after our visit. We know how important your household appliances are in keeping your days and weeks running smoothly and we will do our best to put you at ease. Specializing in large major appliance repair for 15 years. 2011, 2012, 2014, 2015, 2016, and 2018 Super Service Award Winner!

Business highlights

21 years of trusted experience

Services we offer

Large Appliance Repair.

Services we don't offer

Appliance installation

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9789 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 726-750 of 789 reviews

robert S.
06/2015
5.0
appliance refinishing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick S.
05/2015
5.0
appliance repair
  + -1 more
Very good.
Description of Work: Repaired/replaced the balancing mechanism in a dishwasher door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Jeffrey D.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Reviewed appliance for repairability. Determined that while repairs could be made, that it would be better to replace the unit due to cost and age.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Thomas S.
05/2015
5.0
appliance repair
  + -1 more
Fine
Description of Work: Have a Magic Chef refrigerator. Told me many Magic Chef models do not have replacement parts. Told me how to check to see if there are parts for it. Took the time to talk with me about the refrigerator at no charge.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

SHARON H.
04/2015
5.0
appliance repair
  + -1 more
.
Description of Work: Repaired dishwasher. Did a very good job with the repair. A bit of difficulty with scheduling. Would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Robyn M.
04/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RALPH D.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very well. repaired disb wasber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Wayne H.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Examined refrigerator and determined it needed to be replaced.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

BELINDA R.
04/2015
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: Jim came out twice and looked at three appliances, repaired one, and replaced the Insinkerator. He worked around my schedule and was here promptly when he said he would be. I recommend him highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Betsy S.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired the oven broiler. The provider was extremely knowledgeable and professional. He ordered the part but had to re-order due to a damaged shipment. He returned a week later with another part and completed the repair. Outstanding service...will use again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

FRAN C.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced hinge on front loading washing machine; replaced plastic tubing with permanent metal tubing, to avoid potential tubing bursts. I don't remember the final cost, but it was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAUL H.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Diagnosed problem with refrigerator. Initial diagnosis was not correct, but they came back later with another suggestion. Repairs were made. So far, the repairs have worked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Eric H.
03/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: The company gave me dates that work for him. It's been two weeks working on his schedule and my dishwasher is still not repaired. I have requested a refund for my Big Deal purchase.
Rating CategoryRating out of 5

Response from Appliance Pro LLC
Customer was only available after 5:30. He cancelled three separate appointments, including the final appointment as I was outside of his home in the downtown Columbus area waiting for him to arrive after 5:30. I am disappointed that my efforts to accommodate him were not appreciated and unfortunately, he prevented me from serving other customers. I believe this review is thoroughly unwarranted.

Anne O.
03/2015
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Michelle P.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: We have a built in microwave/oven and the microwave head sensor had blown when we used the self clean and accidentally used the microwave concurrently. Jim removed the double unit from the wall addressing stripped screws and pulled out the unit to replace the fuse. He was very helpful and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jim K.
03/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$249

TIM B.
03/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Jim Thompson from the company called us back promptly. When he found that we were having problems with our Bosch washing machine he informed us he was no longer servicing them due to parts being increasingly expensive and difficult to obtain. We opted to just replace our machine based on his feedback. He was helpful and prompt in contacting us.
Rating CategoryRating out of 5
Yes, I recommend this pro

Liz H.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired electric dryer. He was very informative on the problem, went to get the correct parts and fixed the unit that day. Great service and very timely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bethany D.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Jim is incredibly helpful and easy to work with. Very flexible. Our ice maker quit & then started working again. He did not charge us for the service call and allowed us to use the deal we purchased toward future appointments. Love dealing with a small business!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Karen P.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Had a refrigerator that needed a garage kit as it was not cooling during the cold weather - he was out the next day, worked me into his schedule including a trip to get the part and install and yet was done within my short window of time to be able to get to my dentist appointment. | |Awesome service, VERY professional and accommodating. Only wish other services I have used would do as good a job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Paul H.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced ice-maker on fridge and also some parts in the ice chute, to stop ice cubes from melting and re-freezing forming an ice block in the chute door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

David B.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: An evaluation was made that service and replacement parts would cost too much given the age of the appliance. So, rather than to charge to do the work, he advised replacement of the appliance. Accepted the Angies List deal price for full compensation for the service call and evaluation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Jennifer D.
02/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry K.
02/2015
5.0
appliance repair
  + -1 more
Excellent
Description of Work: fixed built in ovens

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Winford D.
01/2015
4.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: Cleared debris in sump assembly

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107.45

Contact information


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

Licensed*

Trade License Number
61964
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Plumbing,
Appliance Repair - Small,
Dryer Vent Cleaning

FAQ

Appliance Pro LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

Appliance Pro LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Appliance Pro LLC does not offer free project estimates.
No, Appliance Pro LLC does not offer eco-friendly accreditations.
No, Appliance Pro LLC does not offer a senior discount.
No, Appliance Pro LLC does not offer emergency services.
Yes, Appliance Pro LLC offers warranties.
Appliance Pro LLC offers the following services: Large Appliance Repair.
Appliance installation

Contact information


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM