Appliance Pro LLC

Appliance Repair, Plumbing, Appliance Repair - Small,

About us

As a family-owned business, staffed with factory-trained appliance repair technicians, we want you to have peace of mind that you are getting some of the most qualified appliance repair services in the region. One of our top priorities is providing exceptional customer service from your first phone call until we leave your property. We also strive for quality workmanship because we want your repairs to last long after our visit. We know how important your household appliances are in keeping your days and weeks running smoothly and we will do our best to put you at ease. Specializing in large major appliance repair for 15 years. 2011, 2012, 2014, 2015, 2016, and 2018 Super Service Award Winner!

Business highlights

21 years of trusted experience

Services we offer

Large Appliance Repair.

Services we don't offer

Appliance installation

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9789 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 551-575 of 789 reviews

Troy S.
11/2014
5.0
appliance repair, plumbing
  + 0 more
Jim called me to let me know he was on his way. He arrived, he was professional, clean, and nice. He assessed the problems with my dishwasher by removing it from under the counter. He called a few stores to see that they had the needed part in stock and compared prices. He left to retrieve the part and was back quickly. He went to work to replace the drainage pump and unclog the tube. He discussed everything he was doing and showed me my worn out part and its issues. I was back up and running the dishwasher the same day. He was very educated and experienced in all things appliance. I was very pleased.
Description of Work: He repaired my dishwasher by replacing the pump and dislodging a clog in the drainage tube.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Beverly B.
11/2014
5.0
appliance repair
  + -1 more
They did fine work on my dishwasher. I did have to pay extra, but their prices seemed reasonable.
Description of Work: I purchased a deal from this company for $49 for $100 toward appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

clay M.
11/2014
5.0
appliance repair, plumbing
  + 0 more
Jim showed up right on time. Very professional worked with me on what the problem actually was other than what I thought it was. WHICH SAVED ME QUITE A BIT. He also advised me to shut fridge down for 2 days to clear out all the ice thats been building up for who knows how long. Jim also informed me (not trying to sell me) about other problems that my brand of fridge has encountered so that I know what to look for in the future. All in All Jim from Appliance Pro did an OUTSTANDING job and I would hire Jim and his services anytime I have another appliance problem. GOOD JOB JIM and thank you
Description of Work: replaced drain tube kit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Meghan K.
11/2014
5.0
appliance repair
  + -1 more
We called Jim because our oven was overheating and burning food. He was very responsive, working with us to quickly come out for an assessment of the issue. He was able to order the parts (after calling around and searching for the best price, which we greatly appreciated!), and came back the next day for the actual repairs. He was very punctual, and explained everything he was doing so we knew what was going on. We will definitely be calling him again if we have another appliance issue in the future.
Description of Work: Replaced the main control and the temperature sensor on our oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$532

Tom T.
11/2014
5.0
appliance repair
  + -1 more
It went well. He was courteous and on time.. He worked quickly and replaced the part, coming from a local supply house, within a couple of hours with travel time to pick up the part. The part failed a few days later and he came out with a 2nd replacement part. Nice guy..
Description of Work: Diagnose an ice maker malfunction and replace a part in our main Fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Charles W.
11/2014
5.0
appliance repair
  + -1 more
It was a somewhat cramped access area, but Jim did the repairs quickly. He offered suggestions to avoid a reoccurrence of the damage.
Description of Work: Front load washer was leaking. Jim found 2 problems; the door boot had a small tear in it and the water feed tube was cracked. We weighed the price of the repair versus the cost of a new unit and decided the repair was the best way to go. Jim explained some of the functionality of the unit and the possible reasons for the failures. The work was completed quickly and professionally. The diagnosis was done on a Thursday. The parts were obtained and the repair done on Saturday.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kathy O.
11/2014
5.0
appliance repair
  + -1 more
Jim called in the morning and gave an estimate of when he would be there. Looked at the refrigerator and called to order a part. He checked a second part store and located the part that afternoon and returned to install the new part. He provides information on what he is doing and educates consumers about appliances.
Description of Work: Jim came and checked our refrigerator that was freezing food. He was able to locate the problem and repair the refrigerator in one day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Jeffrey D.
10/2014
5.0
appliance repair, small appliance repair
  + 0 more
He did find me an outfit that works on the appliance I need repaired.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$49

Response from Appliance Pro LLC
I'm glad I was able to help find a company to repair your Faber brand vent hood and facilitate a full refund from Angie's list. Thank you again for the opportunity to serve you.

Bill F.
10/2014
5.0
appliance repair
  + -1 more
Technician arrived on time and checked door on freezer portion of freezer drawer refrigerator. Freezer was Icing up and I had tried unsuccessfully to repair with weather stripping. Removed weather stripping and determined that freezer was not closing tight due to bent frame on fridg. tried adjusting freezer door but could not be adjusted enough to seal. Helped with decision to finally let this old fridge go to the recycler in the sky. Helped me stop throwing money away on a project doomed to failure. He spent about 45 min with me and answered all my questions. was polite and helpful and dud not try and sell me repairs that were in his opinion not likely to succeed. Would use again.
Description of Work: Technician checked refridgerator and confirmed my suspicion that refrigerator was leaking air because the frame was bent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Michael H.
10/2014
5.0
appliance repair, plumbing
  + 0 more
Jim was able to fit us in the same day as our coupon purchase. He was extremely responsive and arrived at the agreed upon time. He was able to diagnose the problem quickly and was very informative as to problem and the repair required. I would recommend Alliance Pro for the quality of repair, responsiveness and professionalism displayed.
Description of Work: Jim was able to repair a micro switch in our KitchenAid range which was preventing the oven door from closing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

evalenne W.
10/2014
5.0
appliance repair
  + -1 more
He came looked at the dryer and then he cleaned the debris that was in the motor, in vents and elsewhere in the dryer vent area. He told my husband the problem and worked on it right away, which did not take him long to do and he clean up. too. I glad I choosen the bigger package because it was about the cost of fixing the dryer in's self. Thank You!
Description of Work: he came out to repair my dryer, which had a debris in it and it was making a loud noise one day, like something got into the motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Michelle J.
10/2014
5.0
appliance repair
  + -1 more
it went well. He arrived on time and gave his honest opinion that the repair costs would exceed the cost of a new washer.
Description of Work: Appliance Pro came to service my washing machine, but found that it would be cheaper to replace than repair. I appreciated the honesty.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Carol K.
10/2014
5.0
appliance repair
  + -1 more
Jim's response time was unbelievable!! He managed to fit me in on the day I called. Despite being after normal order times his vendor ordered the hinges late in the afternoon on Thursday. Jim picked them up the next day and installed them. His price was reasonable and he really seemed to know appliances. I have commented on Angie's list in the past about an appliance service company and it was all very negative. This experience was the total opposite. Would highly recommend him and I will absolutely use him again.
Description of Work: The hinges on my double oven needed to be replaced. It would not close completely and the light stayed on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Barbara K.
10/2014
5.0
appliance repair
  + -1 more
He came on time and worked quickly. He showed me the part that needed to be changed and explained it clearly. He answered my questions.
Description of Work: Repaired refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Ali C.
10/2014
5.0
appliance repair
  + -1 more
Very helpful and replaced the part quickly. Honored the $30 off for Angies list customers. Was in and out in about 30 mins. Would recommend them to anyone and will use them again in the future if needed.
Description of Work: Fixed our dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

yvette H.
10/2014
5.0
appliance repair
  + -1 more
Things went smoothly, quickly and no issues.
Description of Work: My washer stopped going through the spin cycle. I purchased deal on Thursday night, they called Friday and tried to get me in however I had other obligations and could not get home for them to fix it that day. They came out Tuesday morning to repair the washer and it works great. thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Brad H.
10/2014
5.0
appliance repair
  + -1 more
This is your guy for Appliance Repair! Responded very quickly to my request, and we were able to schedule for the next day. Jim warned me that he might be able to make it out BEFORE the scheduled time and he called and was true to that. Very service oriented, very professional. Had to run out and get an extra part, but returned quickly and completed the job much sooner than I had anticipated.
Description of Work: Jim, the owner, came out and serviced our 4 year old Kenmore Dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Claire W.
10/2014
5.0
appliance repair
  + -1 more
Quick and courteous service. Very honest and straightforward. Came out the morning after my phone call. Highly recommend Jim.
Description of Work: Refrigerator not cooling. Replaced compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Nathan S.
10/2014
5.0
appliance repair
  + -1 more
Had our dryer repaired, he did a great job, was pleasant and easy going. He have us a callback for service in about 12 hours and came right over. So in less than 24 hours our problem is resolved! Nice work and the laundry will now commence!
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathleen H.
10/2014
5.0
appliance repair
  + -1 more
I purchased an Angie's List 'group on' on a Sunday. I got an email early Monday morning asking for my phone number to schedule the service. This was awesome b/c my dryer was not working so I needed speedy assistance. I emailed my contact info and got a call within 15 min. The provider was AT MY DOOR in less than 1 hr and the problem was fixed within 30 min. WOW! Now THAT'S what I call SERVICE!! Works like a charm and happy as can be. Will use them again!!
Description of Work: Fixed a blown fuse in my dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Darren R.
10/2014
5.0
appliance repair
  + -1 more
Found the problem and fixed most inexpensive way.
Description of Work: Fix freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kristy N.
10/2014
5.0
appliance repair
  + -1 more
The technician Jim arrived on time, and got right to work. He repaired what I had asked him to fix and pointed out another problem with my drum. Jim recommended I have that item repaired also. My dryer is like new now. He left the old parts for my husband to look at. I would definitely recommend using this company for appliance repair.
Description of Work: Jim replaced broken parts on my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Joe W.
10/2014
5.0
appliance repair
  + -1 more
It was great, and I was happy with the experience. Jim was the only one who could make it out the same day that I called, he presented me with several options for repairing the unit, and he accurately diagnosed the problem. Ultimately, he did a good job for a fair price, and I'd recommend his services.
Description of Work: He repaired a refrigerator at a rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Leslyn W.
09/2014
5.0
appliance repair
  + -1 more
We contacted Jim to replace the Jenn-Air dishwasher gasket which caused the unit to leak. Jim ordered the part in advance and showed up as scheduled to perform the repair. We have used this company in July 2014 for a freezer issue and was impressed by the level of service, knowledge, and professionalism.
Description of Work: Dishwasher repair - door gasket replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Patricia T.
09/2014
5.0
appliance repair
  + -1 more
the cost of the parts would be more than the washer was worth to fix so the $49 value deal went toward the estimate/inspection
Description of Work: inspected my washer to see why it did not spin all the water out of my clothes

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$49

Contact information


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

Licensed*

Trade License Number
61964
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Plumbing,
Appliance Repair - Small,
Dryer Vent Cleaning

FAQ

Appliance Pro LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

Appliance Pro LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Appliance Pro LLC does not offer free project estimates.
No, Appliance Pro LLC does not offer eco-friendly accreditations.
No, Appliance Pro LLC does not offer a senior discount.
No, Appliance Pro LLC does not offer emergency services.
Yes, Appliance Pro LLC offers warranties.
Appliance Pro LLC offers the following services: Large Appliance Repair.
Appliance installation

Contact information


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM