Appliance Pro LLC

Appliance Repair, Plumbing, Appliance Repair - Small,

About us

As a family-owned business, staffed with factory-trained appliance repair technicians, we want you to have peace of mind that you are getting some of the most qualified appliance repair services in the region. One of our top priorities is providing exceptional customer service from your first phone call until we leave your property. We also strive for quality workmanship because we want your repairs to last long after our visit. We know how important your household appliances are in keeping your days and weeks running smoothly and we will do our best to put you at ease. Specializing in large major appliance repair for 15 years. 2011, 2012, 2014, 2015, 2016, and 2018 Super Service Award Winner!

Business highlights

21 years of trusted experience

Services we offer

Large Appliance Repair.

Services we don't offer

Appliance installation

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9789 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 101-125 of 789 reviews

Karen S.
10/2019
5.0
appliance repair
  + -1 more
Andrew arrived promptly and quickly identified the source of the problem. He gave us an estimate, had the parts on the truck and made the repair quickly. He made sure to check his work before he left. I found him to be extremely professional, very proficient and customer focused. I highly recommend Appliance Pro and Andrews!
Description of Work: My washer was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jen R.
10/2019
5.0
appliance repair
  + -1 more
They were prompt and efficient and fixed the problem.
Description of Work: Fix leaking freezer
Rating CategoryRating out of 5
Yes, I recommend this pro

m ichael S.
10/2019
5.0
appliance repair
  + -1 more
Excellent. I scheduled the repair for a Friday, but they called me at work when there was an opening on Wednesday. They waited on me to return home from work. They had the part and were very professional. Would definitely hire them again.
Description of Work: Repair the washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Scott C.
10/2019
5.0
appliance repair
  + -1 more
Jim was the only one that responded to my request. He responded immediately with a phone call and was out within two days. Jim and Kenny showed up and fixed the drain problem I had. Jim is very professional. I would recommend appliance pro LLC to any of my family or friends!
Description of Work: Dishwasher was not draining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Eric R.
10/2019
5.0
appliance repair
  + -1 more
Excellent. Jim and his team were professional and friendly. Would recommend to anyone. Great value and explained what needed repair.
Description of Work: Dryer squeaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

Janet G.
10/2019
5.0
appliance repair
  + -1 more
I requested several quotes via Angie’s list and Jim Thompson with Appliance Pro was the first to respond. Fabulous technician named Andrew came the same day and was extremely professional and knowledgeable. He had the parts on the truck, was super efficient and the price was very reasonable.
Description of Work: Repair older washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Kris P.
10/2019
5.0
appliance repair, small appliance repair
  + 0 more
Very prompt. Price was as expected.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James C.
10/2019
5.0
appliance repair
  + -1 more
Awesome job from beginning to end! Was able to schedule an appointment for the repair quickly. Accurate diagnosis of the cause of the problem. Were able to take care of repair in one visit. Totally professional service. Will definitely call them anytime I need appliance repair.
Description of Work: Repaired water dispenser

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Kimberly H.
10/2019
5.0
appliance repair
  + -1 more
Excellent job; fixed both issues; very reasonable pricing
Description of Work: Control panel on refrigerator /freezer didn’t work; 2 burnets on stove not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Jen C.
10/2019
5.0
appliance repair
  + -1 more
He came, accessed, fixed, and left. Went perfect!
Description of Work: Oven igniter replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Roy P.
09/2019
5.0
appliance repair
  + -1 more
Perfect. Took 30 minutes. Jim was professional and knowledgeable. He came out the day after I called. Would definitely hire again.
Description of Work: Repair refrigerator water filter housing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Elizabeth C.
09/2019
5.0
appliance repair
  + -1 more
I contacted them through Angie’s List and they messaged we back saying they could be there the same day. This was after another company said the first available date was 3 weeks away. They came on time, diagnosed the problem, and told me the refrigerator needs a new compressor but they could clear out the ice and make it work until I could arrange to get a new refrigerator. Great service! Couldn’t ask for more!
Description of Work: Refrigerator and freezer weren’t cold enough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113

TINA W.
09/2019
5.0
appliance repair
  + -1 more
I called Appliance Pro LLC late in the evening on a Thursday night with the intention of leaving a voicemail. Much to my surprise, the owner of the company (Jim) answered. He must work all the time! I was looking for a second opinion on whether or not to repair my 10 year old Whirlpool Cabrio washer. Here is why I am rating Appliance Pro LLC so high... from the information I provided over the phone, he could’ve set up an appointment and charged me a service call charge - which I was prepared to pay. But he didn’t. He even went as far as to confirm the diagnosis from the other service company and m ake a recommendation for a replacement machine. Jim is an honest man and I will definitely use his company in the future if I have appliance issues.
Description of Work: Washing machine repair/replacement decision guidance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy H.
09/2019
5.0
appliance repair
  + -1 more
They determined that the compressor for the fridge was failing and recommended replacing the fridge rather that repairing. They replaced the heating element in my oven and it is working fine. I would highly recommend them, and will consider no one else if I have need of their services in the future.
Description of Work: The freezer in my fridge stopped working, and the heating element in my oven self-destructed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182

Steve E.
09/2019
5.0
appliance repair
  + -1 more
They fit me into a busy schedule and did great.
Description of Work: Washer not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sean G.
08/2019
5.0
appliance repair
  + -1 more
I hired Appliance Pro to come out to address issues I was having with my dryer. They were able to fit me in their schedule quickly and were very courteous and professional throughout the repair. They addressed the problem quickly and got it repaired and all put back together in a very reasonable amount of time. I appreciated their friendly demeanor and thorough explanations of the issues at hand. I definitely recommend!
Description of Work: Dryer Heating Element & Fuse

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Chris B.
08/2019
5.0
appliance repair
  + -1 more
Same day response was provided on a problem with a leaking water supply intake solenoid. Also provided information on using OEM filters. Very happy with the prompt and professional service.
Description of Work: Repair of refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian M.
08/2019
5.0
appliance repair
  + -1 more
Jim and Andrew were very thorough and checked the inside air flow, door seals and cooling of both, refrigerator and freezer. Jim gave a recommendation for me to resolve the issue and saved me ~$200. Will definitely be using them in the future.
Description of Work: Refrigerator was not cooling properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Sheryl F.
08/2019
5.0
appliance repair
  + -1 more
Very well. Arrived the same day I called, they were very professional, explained what they were doing, fairly priced, and cleaned up afterward.
Description of Work: Refrigerator repair, replacing garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arlene H.
08/2019
5.0
appliance repair
  + -1 more
I was very happy with the work Tim and Ken did. They were prompt, called both times to let me know when they would arrive and were very professional and knowledgeable. Tim explained everything that needed to be done (and why), and gave a detailed list of parts and prices. They were great...I highly recommend them!
Description of Work: Refrigerator and dishwasher repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryan T.
08/2019
5.0
appliance repair
  + -1 more
Great service, punctual, fair price. Would recommend to others.
Description of Work: Fixed an oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CORA B.
08/2019
5.0
appliance repair
  + -1 more
Second time using company everything went great machine needed new part he installed on initial visit machine working great. He knew his stuff
Description of Work: Fix washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182

Kevin W.
08/2019
5.0
appliance repair
  + -1 more
Busted heating element. Repair was completed same day I called. Was on time and called me when they were were in route.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary M.
08/2019
1.0
appliance repair
  + -1 more
The vendor did not respond to a request for a quote.
Description of Work: Refrigerator repair.

Rating CategoryRating out of 5
responsiveness
1.0


Sharon W.
08/2019
5.0
appliance repair
  + -1 more
So pleased with the service provided. Same day service. Repairmen were professional and personable. Identified the problem immediately. Had required parts on truck and finished the job in 30 minutes! Price was reasonable. I will definitely use again and recommend to others. Thanks guys!!
Description of Work: Repair gas oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

Licensed*

Trade License Number
61964
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Plumbing,
Appliance Repair - Small,
Dryer Vent Cleaning

FAQ

Appliance Pro LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

Appliance Pro LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Appliance Pro LLC does not offer free project estimates.
No, Appliance Pro LLC does not offer eco-friendly accreditations.
No, Appliance Pro LLC does not offer a senior discount.
No, Appliance Pro LLC does not offer emergency services.
Yes, Appliance Pro LLC offers warranties.
Appliance Pro LLC offers the following services: Large Appliance Repair.
Appliance installation

Contact information


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM