Jack's Paving

Jack Riley stopped by my home on the afternoon of 5/23/2013. He stated he had completed a driveway project up the street and had some leftover-recyced asphalt that he could use on our drive at a reduced price. He stated that the product he used when properly applied and rolled would require no maintenance. No resurfacing would EVER be required and no top coating would be needed. He said that his company offered a one year full guarantee and he assured our complete satisfaction. No payment would be required until the work was complete. Finally he stated he would supply us with an itemized bill stating the dimensions of the drivway the amount of asphalt used and the thickness obtained. We told him we were leaving town and he assured us he could complete the job that afternoon. We told him that we would only do the work if he could do the entire drive and not just the teardrop portion. He stated that he was certain that he could obtain enough product to complete the job in the limited time. After much discussion we agreed to the work. During the actual work process his crew seemed to act professionally and they seemed to have adequate equipment. Unfortunately, at the end of the day they still lacked enough material to complete the job so Jack stated that he would have to come back 1st thing in the morning to finish the work. We agreed to delay our departure until the driveway was completed. After the crew left we examined the new surface and noticed that the surface seemed "loose." When we confronted Jack with this in the a.m. he said that the material required some time to "set." He assured us that everything looked great. He recommended that we not use the drive for 24 hours. When the work was complete the crew started to clean and load their equipment. We gave Jack the check and he went back to his truck. We thought he was going back to write up our receipt and guarantee contract. We waited ten minutes or so and then walked down to where the workers were. To our surprise Jack was nowhere to be found. One worker stated that he had to leave but that he would call him and tell him to return with the paperwork. He did not return then or ever. I was finally able to reach him by phone and told him to just leave the paperwork in our mailbox. He agreed. On our return to town we could not locate the promised paperwork and we again called Jack. He stated it was illegal to leave anything in the mailbox so he had not left the material. I accepted his explanation and asked that he just mail it to me. Again he agreed and I waited. Nothing arrived. I have continued to phone him over the past two months but now he just does not answer his phone or he just hangs up. The driveway continues to deteriorate. The recycled material never has set and it is impossible to sweep or hose it down without losing large amounts of the surfacing material. A few weeks ago we had a gentleman spray a "tarlike" compound on the surface of the driveway to help stabilize the loose gravel. This has helped some but the asphalt is so loose that it continues to rub off. It is evident that it will continue to get worse. Our main complaints are: Quality of work was below par - loose under packed gravel Material below par Job ethics and honesty were nil Will not offer suggestions regarding correction of problem Has not kept his word on anything before/after completion of job Will not supply any paperwork I have learned his home base is Port Clinton, Ohio. He operates in Indiana, Michigan, and Ohio. I am told such people are referred to as Gypsy contractors and they take advantage of lots of hard working people. I am reporting my experience to the BBB as I would like to help prevent him from taking advantage of other unsuspecting people. I have learned he presently has four complaints in Ohio. I have also contacted Michigan's BBB but have not yet had a response. Jack's is also listed under a few other names as well listed below: Gypsy Asphalt Contractors A to Z Roofing and Painting Triple R Asphalt BEWARE and stay away!